Act Fast Waterproofing

Called Colm to assess my basement and recommend best approach for waterproofing. He came the next day and spend a couple of hours evaluating the problem, discussing options and explaining his proposed approach.

He said that it would only take a couple of days to complete. True to his words all was done and the basement cleaned at the expected time.

To my delightful surprise Colm phoned a couple of days later to check on the work done and asked if I had any questions.

All is working perfectly. Highly satisfied with the job, its cost and ease of interacting with Colm.

Act Fasts team does truly act fast! From the first time i called them to get an estimate, to deciding the dates to start work and finishing the work they have demonstrated their ability to move fast! Colm is very friendly and truly works in the interest of the client. We would highly recommend Act Fast.

I can't speak highly enough about my experience with Act Fast. They were responsive immediately, answered all of my questions via email, phone or text, and were super friendly and helpful. Colm was wonderful and also handled the paperwork for me to apply for a government rebate, making the whole process so much easier.

Colm and his team did a great job of waterproofing the basement in our older toronto home - it has a currently unfinished basement with a stone foundation. He did a combination of inside and outside waterproofing based on different factors in terms of access, amount of moisture entering, etc. We were very happy with the outcomes of both methods.
Colm did a very thorough job and not only applied the weeping tile and membranes, but also fully cemented and tarred the exterior walls for additional protections. On the inside (stone foundation) walls, he also first mortared the joints. I highly recommend Act Fast for both the inside and outside waterproofing.

Excellent advice, service and quality of work. Colm showed up on a timely basis, got the work done as agreed, and left the place spotless. Highly recommend!

In the course of preparing our parents house for selling we discovered a minor leak in the basement. Further investigation revealed a major leaking issue that had been masked by insulation and panelling. I called three companies, of which one was a referral. Invited two to survey the problem and provide a solution.
Act Fast was the referral. Colm followed up with a call prior to seeing the basement and gave detailed options including estimated costs to address the problem. Colm was extremely flexible in arranging a time and day to see the site. He was on time and quickly summarized the situation and the best option. The estimate was lower than expected and despite some add-ons Colm did not change the estimate.
Colm made sure I understood every step of the process and a provided a schedule (two days) to complete the work. I wasnt confident the job could be done in only two days. Colm and Michael were unbelievable. They hammered through a reinforced concrete floor, excavating a trench and hole for the sump pump. Installed the weeping system, sump pump and attached the wall membrane. Through the entire process Colm was generous with his time when I came to see how the job was progressing and answered every question I had.
What really impressed me was how tidy they left the work site at the end of day. On completion, they cleaned everywhere they had been in the basement. The room was ready to be studded. Colm reviewed what they had done and in addition proceeded to tell me how to apply for a sump pump rebate (took pictures for me) through the City of Toronto. A while latter he messaged me to see if everything was working properly. In short a fantastic job all round.

Colm and Michael are EVERYTHING you read in the reviews and MORE. We had water gushing and gushing in to our house after a large snowfall melt. We called Colm, and the second he walked in to our house, we knew we were in good hands! Colm quickly assessed our problem and recommended a solution. We had weeping tiles installed on our interior walls, and a trench dug to accommodate a new sump pump system.

Colm and Michael were incredible. They made the incredibly hard work seem easy! We had to move our furnace and that meant a separate trip back to do a very small section of water-proofing. They didn't even blink an eye when we made this request; which is incredible given the amount of equipment they need to bring in a home, to do such a small job.

Colm also made it VERY easy to claim our refund from the City of Toronto -- the city offers a partial refund for installing a sump pump. Colm proactively sent all the necessary paperwork, making it super easy to make my claim!

There are plenty of companies offering waterproofing, but Colm and Michael impressed at every turn; and now we can finally finish our basement, knowing it'll stay DRY!

I had an excellent experience working with Colm at Actfast Waterproofing. I needed to waterproof my basement and Colm did a fantastic job. I would highly recommend his service. Very professional and the job was completed as required and quickly.

We had an amazing experience working with Colm. He started his work on time as promised and finished it within time. His approach is very professional and did a very excellent job of waterproofing my basement from outside. I highly recommend him. 10/10.

I called Act Fast Waterproofing to assess the water damage in my basement ceiling. Colm showed up the same day to look at the issue and then he told me that my basement leak would need to be addressed and fixed from the exterior of my basement and it would not fall under any of the services he offers, however, he still took his time to give me recommendations on who to call and how this leak problem could be fixed. On top of that, he also quickly fixed the side of my house where some waterproofing material started to come off. Thank you for your time, Colm. I wished I had called you to waterproof my basement prior to finishing it.