Crucial Roof Services Ltd

Roofing
11526 81a ave Delta BC V4C 2A6
Write a Review
Write a Review
Website
HomeStars
Roofing
Crucial Roof Services Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (155 reviews)

Sort by

Nick in Vancouver
Nick in Vancouver
0 reviews Vancouver, BC
10/10

Roof Maintenance

We've been working with Crucial Roofing for several years in different strata. Greg provides clear and honest expertise for roofs and skylights. No leaks or water ingress were identified after the roof maintenance conducted by this company. Councils and us are pleased with Greg's and Crucial Roofing's work.

Was this review helpful?
Company Response

Thanks Nick. I appreciate the time and effort this referral required and, of course, it is so good to hear you and your properties are satisfied. Hope we can continue our relationship indefinitely. Sincerely, Greg.

Theresa in Vancouver
Theresa in Vancouver
1 review Vancouver, BC
10/10

Old Concrete Roof Tile Repair

This month I required the expertise of Crucial Roof Services Ltd. I had used their services a few years ago and was very impressed by the professional services provided by Greg. My house has the older style concrete tiles which are no longer being manufactured. So when I had some tiles needing attention, I did not hesitate in contacting Greg again. He came out and being very creative and innovative did an excellent repair to the cracked tiles.

I would highly recommend Crucial Roof Services Ltd to anyone for their roofing needs.

Was this review helpful?
Company Response

Thank you for taking the time to post this review Theresa. I appreciate you. I'm glad we were able to continue our impressive track record of satisfaction with you. Don't forget to call me every 2 or 3 years to do a no-charge inspection of your roof so we can stay on top of any developing issues. Pun intended. Thanks again. Greg

Ken
Ken
4 reviews Vancouver, BC
10/10

Detailed quote and updates on the job done

Noticed that I had some cracked ridge caps on my concrete tile roof. Gave Crucial Roof Services a call and spoke with Greg. He came out the following day to take a look. He took photos of everything that needed work and provided them along with a detailed quote on what needed to be done to correct the problems.

Since the manufacturer of my tiles, Columbia Tiles, was no longer in business, replacing the tiles was going to be difficult. Greg offered me the option of gluing lead sheets onto the existing tiles that needed repairs/replacement instead of replacing the tiles. This was a great low cost alternative and since I didn't mind the difference in colour, that was what I went with.

Greg's crew came out a couple of days later when the weather cooperated and completed the job as described. What was really great was Greg sent me photos of the work that was done as well. Everything looked great and the area around my house was spotless.

Was this review helpful?
Company Response

Thanks for the great review Ken. I appreciate the effort and am very pleased we satisfied your needs. Feel free to contact me in 2 years for a no-charge re-inspection to see how the roof is evolving. Cheers! Greg

Ben
Ben
1 review Delta, BC
10/10

Roof Repair around Chimney

Greg was very communicative and professional. He didn't require that I was on site. He inspected the area, inspected the entire roof for other issue, came back to me with recommendations and a fair price and then did the work as agreed.
He was very easy to work with.

Was this review helpful?
Company Response

Thanks for the great review Ben. It was necessary that we got that damaged skylight off the roof. It was a leak waiting to happen. Keep your eyes on the area around the back of the chimney and if possible get it cleared yearly. I don't like the detail the architect designed but we have to live with it so we now know it has the potential to leak if debris build up creates a dam. Thanks again! Greg

Private User
Private User
Private User reviews North Vancouver, BC
10/10

Roof Repair

Greg and his team were quick to respond to our search. They found the area which was causing the leak and repaired it as soon as the weather permitted. He was punctual, informative and very easy to work with. Thank you Greg.

Was this review helpful?
Company Response

You're very welcome and thank you for the great review! It seems we accomplished all we strive to do with our clients. Be quick, be thorough and be successful. Here's hoping you get many more years out of the current roof.
Cheers
Greg

aazyk in Vancouver
aazyk in Vancouver
0 reviews Burnaby, BC
10/10

Concrete tile roof work and skylight.

Greg is a very personable and professional fellow. I was very happy with the work he performed because it was what I needed at the time and thorough. He suggested other work that would be beneficial but not urgent which I appreciated also . He provided pictures of the work done which is always helpful and he explained the work and why. Honesty is very important and Greg displayed this important trait

Was this review helpful?
Company Response

Thanks for taking the time to write this review Oz. We appreciate it and are pleased you are satisfied with our service. We'll talk soon when you are ready to do further upgrades to your roof. As I said before, they are not critical, but will help the efficiencies of the house as well as reduce the probability of leakage in the future. Thanks again!
Greg

Bruce
Bruce
1 review Coquitlam, BC
10/10

Roof Repair

Greg and his team did his best to do what was hard to repair. Greg always offered the best way, and the price was very reasonable. Thanks to Greg, the water doesn't drip anymore, so I can sleep comfortably.
I highly recommend Greg and his team.

Bruce in Coquitlam

Was this review helpful?
Company Response

Thanks for the great review Bruce. That was a tricky tar and gravel roof leak to fix. I'm glad you could come up on the roof and see what we were dealing with and more glad that we satisfied you. Hopefully you continue to stay dry elsewhere on the roof as well. Cheers.
Greg

Ross W.
Ross W.
1 review Vancouver, BC
10/10

roof repair

We have used Greg and his team for the issues that arise with our cement tile roof for the past 10 years. They have been really great and responsive at all times!

Was this review helpful?
Company Response

Thanks Ross. There have been some tricky leaks in your past but I'm happy we have been able to help you through all of them. Cheers. Greg

Jaime
Jaime
1 review Vancouver, BC
10/10

Help - my roof is leaking!

Much thanks to Greg, who came out to help a panicking family deal with a roof leak. We have a metal decra roof, which the other companies I called would not even look at. Greg came out and detected the source of the leak and showed us how to deflect the water from that area. He also provided a detailed report so that I can have the roof repaired at a later date. In the mean time - I have not had any further leaks despite some rather torrential rains.

Was this review helpful?
Company Response

Thanks for this review Jaime. It's crazy how the roof can be fine but then ten more leafs fall in a critical location and you have a leak. Unfortunately, and with your particular roof, the entry points are numerous. Let me know if I can help you through the estimate interpretation process. Thanks again. Greg

Private User
Private User
0 reviews Vancouver, BC
10/10

Tile roof repair

I had a bad leak i called this one company and was quoted a unreal amount .. i then did some research and came across crucial roof service... i spoke with Greg super nice guy came quick.. he inspected my roof and told me that some what could of been the issue he fixed it but i continued to have the leak.. i called Greg again and he came right away inspected it to find a small issue and fixed it for good ... tile roofs can be tricky but a $2000 job that i was quoted was a easy $300 fix... i highly recommend Greg and Randy they are really straight forward very good in pricing and accurate for timing great service

Was this review helpful?
Company Response

Thanks Mike. We hate when Mother Nature beats us so coming back and finding the tricky leak we thought we got on the first time was just a natural thing to do. And the quicker the better for your satisfaction. Glad you chose us and not the competition. We'll see you in the spring when we can look at preventative maintenance options.
Cheers
Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs, maintenance and re-roofs to and for all kinds of roof systems.

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.