Crucial Roof Services Ltd

Roofing
Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (192 reviews)

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Private User
Private User
Private User reviews Delta, BC
10/10

Facial corners protected

Great service and done quickly. We had Greg do a roof replacement a few years ago. We noticed this winter that our facial boards were needing protection on the corners. We tried for 5 months to have them attended too. We contacted Greg and within 2 weeks the problem was attend too. We highly recommend Crucial Roofing.

Approximate cost of services:
$25,000.00
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Company Response

Thank you Sandy. It was great to see you and also to get a look at how your eight year old Crucial Roof was looking. I was happy to see there was not one issue to note. And the fascia corners look good with those flashing corners we installed. We are glad you agree. Thanks for taking the time to post this review!
Sincerely Greg

R Westfall
R Westfall
0 reviews North Vancouver, BC
10/10

Roof Repair

Asked Greg to repair the roof after a new electrical mast was installed. It was a difficult job, because the asphalt tiles above the mast were anchored under a roof vent and could not be replaced if damaged. Greg and his buddy successfully repaired the roof without damaging the tiles that could not be replaced. The end result looked very professional and looks like it should be watertight. Despite this being a small job, Greg took an initial look at it quickly and completed the work in about a week. I was satisfied with the price given the number of visits, materials and labour that was involved.

Approximate cost of services:
$700.00
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Company Response

Thanks for taking the time to post this review Ron. We are thankful you are satisfied. Remember to stay on top of keeping the roof clean of tree droppings as that will reduce the probability of leakage anywhere else on the roof. You will be fine around the electrical mast without concern. Thanks again! Greg

Gregg in Vancouver
Gregg in Vancouver
0 reviews Vancouver, BC
10/10

Incredible service and attention to detail

We needed some regular roof maintenance done and some extra roof vents installed. Crucial was able to D the job - very quickly. But so much better than that, was the professionalism, communication and attention to detail. Love this company

Approximate cost of services:
$2,400.00
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Company Response

Thank you for this great review Gregg. We appreciate the time it took to post it. I am very happy you are satisfied with the service you received. The people who are buying the house from you are very lucky they are buying from a person with integrity. Best of luck to you in your new home. Sincerely. Greg

Guillermo Garcia
Guillermo Garcia
2 reviews Vancouver, BC
10/10

Roof fix

Greg and his crew always showed up on time. Very easy to work with them, very professional and honest individuals. Would recomend them any time.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for this review Guillermo. So happy we were able to lower the price from the original agreed amount when we found out we didn't really need to do that rake edge task. Enjoy the new solar powered venting Velux skylight. It's a prize. Sincerely Greg

Coombs
Coombs
1 review West Vancouver, BC
10/10

Roof, skylight leak

Prompt, professional,great work, top of our list if we need roof services again. Have recommendations to all my friends.

Approximate cost of services:
$550.00
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Company Response

Thank you Sally. We appreciate the kind words. Stay in touch and remember to call me back in a couple years for a no-charge revisit and assessment. Sincerely, Greg

Dave
Dave
1 review Delta, BC
10/10

Very professional

They are very professional and experienced. They did a quick fix to stop leading and will be back in spring to finish the proof. Well done.

Approximate cost of services:
$500.00
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Company Response

Thank you Dave. Appreciate the time it took to post this review. See you in the spring. Greg

Steve
Steve
1 review Coquitlam, BC
10/10

Roof leak

Greg communicated clearly what he found was the issue with a leak in my roof and encouraged me to watch while he and Randy performed the repair. They did a thorough inspection of the rest of the roof and fixed another area of concern that did not show up yet in a leak inside the house. Communication was open and appreciated.

Approximate cost of services:
$400.00
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Company Response

Thank you Steve for taking the time to post this review. We are happy you're satisfied with the service. Greg.

Julius in Vancouver
Julius in Vancouver
1 review New Westminster, BC
10/10

Roof repair

Greg is a straight forward honest guy that knows what he is doing.
Called him regarding a leak in my house but he was out of town. But as soon as he was back he was already in my roof. Told me what the probable issues were for my roof and went on to fix what was needed nothing more nothing less. Highly recommend him who needs any roofing service big or small. Thanks Greg

Approximate cost of services:
$400.00
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Company Response

Thanks for taking the time to post this review Julius. It doesn't always work out as efficiently as it did with you but it certainly helped that you were flexible, trusted me and allowed me to do my thing. All in all it worked out best and I am happy that you are now leak free. Thanks again! Greg

Jim in Vancouver
Jim in Vancouver
1 review Richmond, BC
10/10

High-impact roof repair with all-round excellence

It was fun dealing with Greg and Randy of Crucial Roof Services. As well, they did everything promptly. Their preliminary response (based on our photos), their on-roof inspection and their repair/upgrade happened within a couple of weeks of our first enquiry.

All along, we understood what was happening. That's because Greg conversed pleasantly about it while referring to the roof itself, photos, repair materials and problem materials (removed from the roof). By the end, we had received a gallery of before-and-after photos with commentary.

Crucial got the job done quickly despite spending plenty of time with us, since they worked so efficiently. We had been ready to pay for total re-roofing, but the after-tax bill was only $2,362, consistent with the estimate. That included re-roofing of some problem areas and installation of three large vents because the attic had been constructed without venting.

High heat had apparently caused expanding attic air to force its way out through the roof, with effects that included blistering in the problem areas of the torch-on roofing, along with strips where little protection from precipitation remained. The shortcomings had been pretty much latent for almost twenty years, but the higher temperatures of the past two summers had seemingly turned the unfortunate situation into damage that would get worse.

When Greg and Randy showed us material they had removed, the previous roofers mistakes were obvious, but Greg indicated that the previous company has high standards, implying that the mistakes were an exception. We think the fairness and respectful approach typify him. Greg then indicated that the roofing will now last for many more years, likely at least ten years.

We had non-roofing questions, such as window ones, since new windows may be one of our next renovations, and Greg and Randy helped us with whatever we asked before moving on. As unpretentious as Crucial Roofing are, they are also professional, with consistent integrity. Quite the experience.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the thorough review Jim. I don't think we have ever had that detailed of a response. It is very much appreciated. Best wishes for the future. Greg

hhddh
hhddh
0 reviews North Vancouver, BC
10/10

Roof check and repair

Greg was very helpful and the communication could not have been any better.

Very easy to work with and will absolutely keep using them going forward.

Approximate cost of services:
$600.00
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Company Response

Thank you for the positive review. I've always felt strongly about educating the customer and communicating as much information as possible and necessary. The property owner can then make an informed decision. I'm happy you are satisfied. Thanks again.
Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs and maintenance to and for all kinds of roof systems are our specialties!

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.