Crucial Roof Services Ltd

Roofing
11526 81a ave Delta BC V4C 2A6
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Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (138 reviews)

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new homeowner in Surrey
new homeowner in Surrey
3 reviews Surrey, BC
10/10

Repair of roof and skylight replacement

Greg was so great to deal with from the beginning. He provided a detailed quote for the job and lots of photos, and he and his team did great professional work to make the roof around the skylight look fantastic. He was reliable and a pleasure to deal with. The price was very fair. I would highly recommend this company to anyone.

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Company Response

Thanks for the great review Ryan. It's always tricky finding a match for old shingles when you don't know who the manufacturer was. We got lucky and found a close color match so you won't be able to tell at all. I'm glad we also found the evidence of leakage so we know we fixed the point of entry. AND, just as important, you got a great new Velux skylight that will give you 20 years of guaranteed thermal efficiency. Can't wait to get the go-ahead to do the remaining skylights you have. No rush though. Whenever you can fit them into your budget.
Thanks again.
Greg

Private User
Private User
Private User reviews Vancouver, BC
10/10

Quick Response

When I had a leak in my roof Greg and his team were quick to respond to my email and came the next day to fix the leak in one day. If anyone needs work on their roof please consider using Crucial Roof Services.

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Company Response

Thanks for the great review. It's nice when everything goes as planned. Hope you don't need to call me for another leak but if you do I would love to go 2 for 2 in 10 star service! Greg

Private User
Private User
Private User reviews Delta, BC
10/10

Roof leaks and skylight replacement

The service was provided very quickly and was completed in record time.

The Greg and Randy were friendly and very efficient.

The work quality is great.

I would recommend this company to anyone who wishes good value and professional service

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Company Response

Thanks for taking the time and writing this review Tony. I know you will immediately enjoy the benefits of the new Velux skylights we installed. The leak was a bit more tricky but I'm confident we found it and since I have not heard back from you, I assume we indeed fixed it! Have me back in a couple years to do a free inspection.
Thanks again.
Greg

Private User
Private User
Private User reviews Vancouver, BC
10/10

Skylight leaking

I strongly recommend Crucial Roof Services Ltd.

Greg is very professional, he did an excellent job. Had my skylight fixed in March, and tested since then with strong wind and pouring rain, there's no leak. I am very satisfied.

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Company Response

Thank you for the great review Jen. I am glad we passed the test :-)
I'll see you in another year and a half for the free inspection I recommend you should be getting every two years now.
Greg

russtynails in Vancouver
russtynails in Vancouver
0 reviews Vancouver, BC
10/10

Tile Roof Repair

Greg and Crucial Roof Services were quick to respond to my inquires about a loose roof tile. He provided a quote and made the repairs within 36 hours. Photos were taken of all the repairs and he provided an inspection of the remaining roof to warn of any other areas that may need attention. Very impressed with the service and quality of work. Will definitely recommend to others who may need roof repairs and will use Crucial Roof Services again if the need arises.

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Company Response

Thanks for the great review Russ. It's always nice when our service package runs smoothly. Getting the estimate out quick and the repair done in 48 hours, or less, is our goal so I'm glad we met those expectations and you are satisfied with the experience. Thanks for now being a valued customer.
Sincerely
Greg

Private User
Private User
Private User reviews Vancouver, BC
10/10

Concrete roof tile cleaning and repair

Website informative. Impressed with candour about what work I needed and didn't need during initial contact. Clearly explained work to be done (with photos) and the cost.cost. Provided a detailed report on work done (with photos). Head and shoulders above any roofing company I have dealt with in the past. Highly recommended.

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Company Response

Thanks for the great review Daniel. You should be good for another 4-5 years before you invite me out again for another assessment. Remember to enjoy that special view you have. Greg

Private User
Private User
Private User reviews New Westminster, BC
10/10

Roof Repair

Greg provided details on the issue with the roof and recommended options for repair. The work was done well, quickly and on the price quoted. He was professional and would recommend for roofing.

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Company Response

I am so happy you are satisfied with the work you received. We never exceed the quoted amount and endeavor to do extra if able. And we try and service each customer as quick as geographically and weather-permitting able. Thank you for taking the time and posting this review. Sincerely, Greg

Private User
Private User
Private User reviews Burnaby, BC
10/10

Damp ceiling

Greg was professional and courteous. He notified me when he was stuck in traffic and was going to be late. He provided sound advice and recommended appropriate actions. He honoured his commitments.

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Company Response

Thanks for the great review Albert. It's not often I can go on a roof and find nothing worthy of preventative maintenance requirements. I'm happy for you that your roof passed my high-standards inspection and that there is nothing you need to do on the roof at this time. It's just unfortunate that the builder chose to use drywall on an exterior patio ceiling instead of the more common vented soffit material. Please feel free to call me in another 2 years for your next no-charge inspection and report. Greg

Private User
Private User
Private User reviews Vaughan, ON
10/10

Metal roof maintenance around skylight. Caulking as needed.

I found Greg and his partner Randy to be on time; professional in their approach to the job, and thorough. In particular the photos I found to be most helpful, showing the specific areas around the skylight that had been leaking and are now water proof. Many thanks!

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Company Response

Thanks for the great review Sally. So glad you are satisfied with our work. It was tricky getting up to the roof on your float home but we made it and found plenty of maintenance work to do. Thanks again. Greg

Peter in Vancouver
Peter in Vancouver
0 reviews Richmond, BC
10/10

Roof repair and maintenance

Greg owner of Crucial Roofing Services was friendly and knowledgeable on doing my roofing repair and maintenance. Prompt and reliable with fast response mail, pictures and quote. Also daily report on what hs been done supported with pictures. Would recommend Crucial Roofing anytime. Five Star.

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Company Response

Thanks Peter. We appreciate the review. I'm glad you are very satisfied with our service and work. We look forward to working with all your friends and neighbors too :-)
Thanks again. Greg.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs, maintenance and re-roofs to and for all kinds of roof systems.

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.