Crucial Roof Services Ltd

Roofing
11526 81a ave Delta BC V4C 2A6
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Roofing
Crucial Roof Services Ltd
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98%

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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (147 reviews)

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Jaime
Jaime
0 reviews Vancouver, BC
10/10

Help - my roof is leaking!

Much thanks to Greg, who came out to help a panicking family deal with a roof leak. We have a metal decra roof, which the other companies I called would not even look at. Greg came out and detected the source of the leak and showed us how to deflect the water from that area. He also provided a detailed report so that I can have the roof repaired at a later date. In the mean time - I have not had any further leaks despite some rather torrential rains.

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Company Response

Thanks for this review Jaime. It's crazy how the roof can be fine but then ten more leafs fall in a critical location and you have a leak. Unfortunately, and with your particular roof, the entry points are numerous. Let me know if I can help you through the estimate interpretation process. Thanks again. Greg

Private User
Private User
0 reviews Vancouver, BC
10/10

Tile roof repair

I had a bad leak i called this one company and was quoted a unreal amount .. i then did some research and came across crucial roof service... i spoke with Greg super nice guy came quick.. he inspected my roof and told me that some what could of been the issue he fixed it but i continued to have the leak.. i called Greg again and he came right away inspected it to find a small issue and fixed it for good ... tile roofs can be tricky but a $2000 job that i was quoted was a easy $300 fix... i highly recommend Greg and Randy they are really straight forward very good in pricing and accurate for timing great service

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Company Response

Thanks Mike. We hate when Mother Nature beats us so coming back and finding the tricky leak we thought we got on the first time was just a natural thing to do. And the quicker the better for your satisfaction. Glad you chose us and not the competition. We'll see you in the spring when we can look at preventative maintenance options.
Cheers
Greg

DaveMan in Vancouver
DaveMan in Vancouver
2 reviews Vancouver, BC
10/10

Honest and Professional

I’ve had Greg come out to both our house in Vancouver and to our rental in Delta . Whether it’s replacing skylights , tile roof repairs and any other roofing work, the jobs are completed professionally with pictures and explanations. Honest tradesman and would definitely recommend Crucial roofing!

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Company Response

Thanks for the great review Dave. Appreciate the effort it took to write it. Let me know if there is ever anything further I can help you with.Cheers.
Greg

Private User
Private User
Private User reviews Port Moody, BC
10/10

Honest and Experienced

Greg and his partner are nice ppl and very experienced. They inspected our roof and tell us we better do a replacement. Greg explained to us in detail and gave us good advices. We feel sorry to have him drive 30 mins from Vancouver for nothing...appreciate their time.

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Company Response

Thank you for posting this review Ada. I'm sorry I was the messenger of bad news but it is always my policy that honesty is best. And it's too bad that I no longer do re-roofs, so I won't be able to help you further, and I don't stand to gain anything from telling you that the roof needs to be replaced. I am suspicious of contractors who give "inflated" bad news but then say that they can still help you. If a contractor stands to make a bigger profit off the job then what is to stop them from doing that? I'm happy you trust me and wish you luck with the re-roof project. Let me know if you have any questions through or about the process!
Sincerely,
Greg

Private User
Private User
Private User reviews Bradford West Gwillimbury, ON
10/10

roof repair - leaks from plastic vents

Excellent service and quality work. Greg took the time to explain his findings and rationales and did a great job replacing the plastic vents with tile. I highly recommend Greg and will call him again for future roof work.

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Company Response

Thanks Michael. I appreciate the great review. Let's hope no other surprises occur on that roof of yours. Call me in two years for a free reinspection. Greg

Private User
Private User
0 reviews Squamish, BC
10/10

Roof repair

Super honest and saved us alot of money. Greg is a true pro. Strongly recommend!

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Company Response

Thank you for posting this review Will. Honesty is always the best policy. Thankfully, the truth saved you money. Best wishes for the future. Greg

Private User
Private User
Private User reviews Vancouver, BC
10/10

Roof repair

Crucial Roof services were quick and professional, I really appreciated a phone call before arriving at the job site. Photographs were provided to confirm the job was completed. I would highly recommend this company

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Company Response

Thanks Terry. We're happy you are satisfied with out service package. You should be good for a couple years and as long as the window cleaners don't break any more tiles, we shouldn't have to do anything in the near future. Feel free to call me every two or three years for a no-charge inspection as well. Thanks again. Greg

Paul in Coquitlam
Paul in Coquitlam
1 review Coquitlam, BC
10/10

Small Job, Great Service

I asked for a way to cool off my home in the summer months, and Greg recommended additional passive roof vents. It's been a few summers and I must say we've noticed a positive difference. The colour of the new vents do not match the old ones (brown vs. black) but it's not too noticeable.

Greg was honest and clearly knowledgeable and happy to answer lots of questions about the general condition of my roof. The crew worked quickly but carefully, and I will be calling them back when it comes time for roof replacement in the next year or two.

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Company Response

Thanks for the great review Paul. I'm so very happy the addition of more vents improved the airflow in your attic and the resulting temperature reduction was noticeable. It doesn't always happen that way but when it is a noticeable difference, it is especially gratifying for both parties. Hope you get many more years out of the existing roof! Greg

Fusion
Fusion
0 reviews Vancouver, BC
10/10

3 Skylight replacements

I have a concrete tile roof and was recommended by Regan Roofing (they don’t do concrete tiles) to contact Crucial Roofing Services who specializes in this type of roofing. It speaks volumes when another roofing company recommends another. I had a few roofing companies from Homestars come and give me a quote and advice on the condition of my roof & skylights. After analyzing the quotes and homestar reviews, I decided to give Crucial Roof Services my business. I liked their honest feedback, reasonable value & thorough approach. I’m glad I did. Gregg and his partner are a great team and are customer oriented. They are punctual, knowledgeable and experts in concrete tile roofing & Velux skylights. Highly recommend Crucial Roofing and will def use them again!

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Company Response

Thanks for the great review Jennifer. I enjoyed answering all your questions and appreciate the work you did coming to the conclusion to hire Crucial. Your roof is in great shape and now you will benefit from the investment of new Velux skylights. Remember to call me back in 2 years to do a no-charge inspection of your entire roof. Stay healthy and safe!
Greg

new homeowner in Surrey
new homeowner in Surrey
3 reviews Surrey, BC
10/10

Repair of roof and skylight replacement

Greg was so great to deal with from the beginning. He provided a detailed quote for the job and lots of photos, and he and his team did great professional work to make the roof around the skylight look fantastic. He was reliable and a pleasure to deal with. The price was very fair. I would highly recommend this company to anyone.

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Company Response

Thanks for the great review Ryan. It's always tricky finding a match for old shingles when you don't know who the manufacturer was. We got lucky and found a close color match so you won't be able to tell at all. I'm glad we also found the evidence of leakage so we know we fixed the point of entry. AND, just as important, you got a great new Velux skylight that will give you 20 years of guaranteed thermal efficiency. Can't wait to get the go-ahead to do the remaining skylights you have. No rush though. Whenever you can fit them into your budget.
Thanks again.
Greg

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs, maintenance and re-roofs to and for all kinds of roof systems.

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.