Crucial Roof Services Ltd

Roofing
7813 Garfield Drive, Delta BC V4C 1N1
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Roofing
Crucial Roof Services Ltd
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Reviews for Crucial Roof Services Ltd

Average customer rating:
9.8 10 (175 reviews)

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Julius in Vancouver
Julius in Vancouver
1 review New Westminster, BC
10/10

Roof repair

Greg is a straight forward honest guy that knows what he is doing.
Called him regarding a leak in my house but he was out of town. But as soon as he was back he was already in my roof. Told me what the probable issues were for my roof and went on to fix what was needed nothing more nothing less. Highly recommend him who needs any roofing service big or small. Thanks Greg

Approximate cost of services:
$400.00
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Company Response

Thanks for taking the time to post this review Julius. It doesn't always work out as efficiently as it did with you but it certainly helped that you were flexible, trusted me and allowed me to do my thing. All in all it worked out best and I am happy that you are now leak free. Thanks again! Greg

Jim in Vancouver
Jim in Vancouver
1 review Richmond, BC
10/10

High-impact roof repair with all-round excellence

It was fun dealing with Greg and Randy of Crucial Roof Services. As well, they did everything promptly. Their preliminary response (based on our photos), their on-roof inspection and their repair/upgrade happened within a couple of weeks of our first enquiry.

All along, we understood what was happening. That's because Greg conversed pleasantly about it while referring to the roof itself, photos, repair materials and problem materials (removed from the roof). By the end, we had received a gallery of before-and-after photos with commentary.

Crucial got the job done quickly despite spending plenty of time with us, since they worked so efficiently. We had been ready to pay for total re-roofing, but the after-tax bill was only $2,362, consistent with the estimate. That included re-roofing of some problem areas and installation of three large vents because the attic had been constructed without venting.

High heat had apparently caused expanding attic air to force its way out through the roof, with effects that included blistering in the problem areas of the torch-on roofing, along with strips where little protection from precipitation remained. The shortcomings had been pretty much latent for almost twenty years, but the higher temperatures of the past two summers had seemingly turned the unfortunate situation into damage that would get worse.

When Greg and Randy showed us material they had removed, the previous roofers mistakes were obvious, but Greg indicated that the previous company has high standards, implying that the mistakes were an exception. We think the fairness and respectful approach typify him. Greg then indicated that the roofing will now last for many more years, likely at least ten years.

We had non-roofing questions, such as window ones, since new windows may be one of our next renovations, and Greg and Randy helped us with whatever we asked before moving on. As unpretentious as Crucial Roofing are, they are also professional, with consistent integrity. Quite the experience.

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the thorough review Jim. I don't think we have ever had that detailed of a response. It is very much appreciated. Best wishes for the future. Greg

hhddh
hhddh
0 reviews North Vancouver, BC
10/10

Roof check and repair

Greg was very helpful and the communication could not have been any better.

Very easy to work with and will absolutely keep using them going forward.

Approximate cost of services:
$600.00
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Company Response

Thank you for the positive review. I've always felt strongly about educating the customer and communicating as much information as possible and necessary. The property owner can then make an informed decision. I'm happy you are satisfied. Thanks again.
Greg

Private User
Private User
Private User reviews Surrey, BC
10/10

Roof fix

If you need your roof looked at you'd be crazy not to give Greg a call, he's the best. Greg has taken care of and repaired my roof at my principal residence as well as a rental property. He knows his stuff and will give you and honest and detailed summary of what's needed. His workmanship and prices are extremely fair. I have a great deal of trust in him, I don't call anyone else.

Approximate cost of services:
$1,600.00
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Company Response

Thanks for the great review Mark. Appreciate your time and effort in doing it. We're very happy you remain a satisfied customer. Hopefully your roofs continue to provide the needed services for the unforeseen future. Cheers. Greg

Private User
Private User
Private User reviews Delta, BC
10/10

Repair of Hidden Gutter

Greg offered a simple solution at a reasonable cost. I found his approach to be practical with no attempt to increase the scope of work beyond what was required.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to post this review Curt. My strategy in business has always been to tell the truth and only the truth. It has worked well for me as I don't have to remember what lie I told you. Lol. I'm glad you appreciate the work we did. Sincerely, Greg

Private User
Private User
Private User reviews Delta, BC
10/10

Roof Service

Greg does excellent job. He has been looking after our title roof for years. He is efficient and experienced. He will check the roof, talk about issues, discuss the solutions, and fix the problems. In addition, Greg will send the pictures of what he did. His service is very impressive and makes us worry free in winter.

Approximate cost of services:
$300.00
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Company Response

Thank you for posting this review Jenny. I appreciate the trust you have in me and my company. I look forward to continuing our business relationship in the future with another roof inspection and assessment every two years going forward. Thanks again. Greg

Private User
Private User
0 reviews Burnaby, BC
10/10

Rooting

Greg is a very efficient and professional person with excellent knowledge in roofing. I had some cracks and missing tiles on my roof, so I called Greg he was there in a day and finished the work the same day, his price was fair. I will be calling him for all my roofing needs moving forward

Approximate cost of services:
$350.00
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Company Response

Thanks for this review Diana. We appreciate the time you took to post this. And very happy that we continue to impress our valued clients. Your tile roof is in excellent shape and will show well through the house selling process. Good luck!
Greg

tplmeister in Vancouver, British Columbia
tplmeister in Vancouver, British Columbia
2 reviews Vancouver, BC
10/10

Roof Repair

Greg and co. were great. Provided a clear estimate and very competitive estimate and answered all questions. Job was done on time and will give them a call when the roof needs to be replaced.

Approximate cost of services:
$600.00
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Company Response

Thanks for taking the time to post this review Trevor. I'm glad you are happy with the work we did. Hopefully you won't need a new roof for another 15-20 years and I will be in Mexico drinking fancy drinks with umbrellas in them. Enjoy the summer! Greg

Mike
Mike
2 reviews Vancouver, BC
10/10

Great work

I have been using Gregs company for years now. Always happy with the work which is done as expected and on time. Recently, I required urgent service within a couple of days and he was able to do the work within the time frame. Would highly recommend him to friends and family

Approximate cost of services:
$1,300.00
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Company Response

Thanks for taking the time to write this review Mike. We value long term clients so trying hard to please you is on the top of our list. Glad we succeeded. Thanks again! Greg

Lutz in Delta
Lutz in Delta
1 review Vancouver, BC
10/10

another excellent job by Crucial

Swift help with roofing work that required coordination with another trade. Competent, efficient, and friendly as always. A great pleasure working with those gentlemen.

Approximate cost of services:
$650.00
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Company Response

Thanks Lutz. Appreciate the effort in posting this review. As always, it was a pleasure working for you. Enjoy the services of your new electricity power mast. Sincerely, Greg.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crucial Roof Services Ltd

Crucial Roof is a full service roofing company experienced in all aspects of roofing but specializing in torch on, shingles, and the niche market of concrete tile roofs and rubber membrane gutters. Our roofers are experienced and fully trained to provide the best results possible. Repairs, maintenance and re-roofs to and for all kinds of roof systems.

Roofing, Roofs, Roofer, Roofers

CATEGORIES
Roofing
PRODUCTS
Shingel roof systems by GAF. Torch on roof systems by Soprema. Skylights by Velux
SERVICES
Repairs, maintenance, new construction and re-roofs to and for all kinds of roof systems, roof inspections, tar and gravel roofs,
BRANDS
GAF, Soprema, Velux
WEBSITE
http://www.crucialroofservices.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies with roof system. Up to 50 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.