The Driveway Doctor

Snow Removal
Oakville ON L6K
Write a Review
Write a Review

Recommended Professionals

91%(1 reviews)
91%(5 reviews)
87%(3 reviews)
91%(1 reviews)
91%(5 reviews)
87%(3 reviews)
HomeStars
Snow Removal
The Driveway Doctor
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Driveway Doctor

Average customer rating:
7.6 10 (62 reviews)

Sort by

Barbara from ndip
Barbara from ndip
2 reviews North York, ON
10/10

Interlock driveway power wash and seal

Great service. I had a bad weed problem on my interlock driveway: it looks new now!
I submitted a quote request and within 24 hours I received a response. Google map was used to look at my driveway size and design. Scheduling was fast and on the day the crew arrived punctual. They took great care with the weeds removal using both flames and power-wash. The day after they came back to do the sealing. John had very good suggestions and explained well the process. I highly recommend.

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Bonjour Barbara!! it was such a pleasure meeting you! Your driveway was in rough shape with the weeds growing between the interlock stones but thats now a thing of the past! We are so happy to have you as a client! We may just have to start serving the Montreal area if you end up moving out there! We dont mind road trips!

Fadi Hanna from ??????????
Fadi Hanna from ??????????
1 review ???? ?, ON
10/10

Driveway sealing

Highly recommended. John is very professional and service was performed on the date promised. Clean and neat work, I am impressed. They also used high quality material. The best part, I wasn't home when they came and did my driveway, but I can tell they treated my property with respect. No supervision required. My driveway looks awesome now, neighbors are jealous. Job well done! Will use them again for sure.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to write this review Fadi. It has been a pleasure dealing with you and restoring your driveway to the beauty it once had years ago. See you in about 3 years!

Marius from North York
Marius from North York
2 reviews North York, ON
10/10

Driveway Repair

These guys did a very good job, they explained to me all the ins and outs of the fix and what are my options to do it for a reasonable price. Did not push for an expensive solution and they did a good job to fix the damage. John is a very nice guy, I enjoyed talking with him during the time his crew was on site to do the work.

Approximate cost of services:
$1,020.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Marius! You have a beautiful home and we've taken great pleasure and pride in increasing the curb appeal. Thank you for trusting in the driveway doctor and we will see you in 3 years!

Jack Hasserjian from Richmond Hill
Jack Hasserjian from Richmond Hill
3 reviews Richmond Hill, ON
0/10

Driveway sealing

After misplacing a flyer for spray driveway sealing for $80 I decided to find an alternate company on the internet. I found the Driveway Doctor online and researched their website and was impressed at the process used and the actual application of the product rather than the spray product. I requested an online quote and John got back to me within 24 hours with a quote of $180 + HST. The price was more than double the quote I had from the flyer however I felt comfortable knowing that the product was going to be applied the way I would have done it. They scheduled me in for the following day and completed the work however not according my standards from what I expected. On the website they promised and even application to the borders with no mess and to repairs. When I arrived home after work to inspect the work the driveway looked great however I noticed that the edges were not done right to the end as promised and there was a lot of dust build up around the edges and the application was uneven and some minor repair (ie. some oil stains) were not removed.

During this time John had sent an invoice and asked for immediate payment. I e-mailed him right away and asked for my concerns to be addressed before I released payment. He replied back addressing my concerns however I asked if he could come by to inspect the work to help answer my questions.

John showed up with his crew the day after around 7 pm and was rather upset at the fact that I had called him out to inspect the work since in his mind the work was done perfectly. I calmly explained to him that I paid a lot of money as compared to the competition to get the work done and I wanted to make sure the work was done properly. He ridiculed me saying that he would charge me for his time and gas to make the trip out to my property to inspect the work and that he "should be on a patio having a beer with his wife" rather than being there. He instructed his crew reluctantly to make a few touch ups all the while continuing to ridicule me.

He followed up a week later with a phone call saying that my invoice was overdue. I apologized and told him that I would take care of it the day after. The morning after I opened his e-mail to pay the invoice and to my surprise he had charged me a $25 late payment charge (one week overdue) which is 15% of the total contract. I emailed saying at how ridiculous it was and asked him to remove the charge so I could pay the invoice. He explained that he would not. I replied back that I would send him a check with just the contracted amount and he replied back saying they don't accept checks from residential clients. My only option was to pay the invoice online through pay pal and I couldn't amend the amount to pay. I reluctantly paid the amount just so I wouldn't have to deal with John ever again.

The product was decent however the hassle to deal with John is definitely not worth the hassle.

Approximate cost of services:
$200.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

The only thing truthful in this review is that we do have a late fee. The reason for this is because we are an extremely high volume company and we work very hard to take care of all of our clients. Time spent chasing people for money is time we would rather be using to take care of the many valued clients that hire The Driveway Doctor.

As for the rest of the complaint all edges were perfect. The driveway looked fantastic and in fact we were hired by about a dozen people that had driven past this clients driveway. There was a very small section of no more than 2cm long where our crew did not get right to the edge of the garage foundation but the gap was so minimal I had to lean down closer to the asphalt to see it. Literally the thickness of two strands of thread.

This client felt that this portion was worthy of holding back payment and having or crew of 3 guys make a dedicated trip to his home on a late Friday afternoon to fix this edge.

I wish I could give out his address so people could see just how fantastic it looks!

To Jack, the author of the negative review, I am sorry you feel the way you do and feel a need to belittle our company or crew over something so incredibly insignificant. Maybe a spray sealer will be a better choice for you and although you will probably end up with sealer sprayed all over your garage foundation or interlock edges at least there will not be a single missed edge the dept of a strand of thread.

We wish you the best of luck and thank you for choosing The Driveway Doctor.

Z in Woodbridge
Z in Woodbridge
19 reviews WOODBRIDGE, ON

First Review

10/10

Driveway Sealing

I bought a house, which needed some repairs. My driveway was cracked, and looked pretty bad.

I hired The Driveway Doctor to seal my driveway. They use commercial grade coat, containing real asphalt, which they brush on. No spray is used. They did a very neat job, I'm happy with the results.

Approximate cost of services:
$125.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Z,

Thank you for taking the time to write this review. As you know we are a full service company and we enjoy restoring damaged asphalt driveways like yours! See you in 3 years!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Driveway Doctor

The Driveway Doctor Inc. is a company that was founded by John Marshe in 2002. The company provides top-quality asphalt sealing, restoration and repair, interlock and concrete sealing and repair services to both residential and commercial properties throughout Southern Ontario. What sets The Driveway Doctor Inc. apart from its competitors ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Snow Removal pros in Oakville?