Purchased a washer and dryer and also paid for the hook up and removal of old ones. When the delivery showed up first thing they told me was they didn't have any of the parts to hook it up. This is after I called them yesterday to confirm everything was still on schedule. I phone the store where j bought them and asked what happened?? She told me they must have forgotten all the parts and wanted me to accept them cause it would make it easier for them. I asked her when they would be back as i would be without a washer and dryer. She had no clue and no answer. For costumer care rep she was not helpful at all!! I didn't accept them returned it all. Why should I make it easier for them when they clearly dont care about the costumer. I highly recommend everyone to never buy anything from Tasco just horrible service and no help at all!!
- Approximate cost of services:
- $4,000.00