Not being much of a DIY'er, I was searching around for tutorials on how to mount a flat screen and conceal cables behind the wall. I'm glad I stumbled upon HomeSmartZ.
When I emailed the company, Wayne responded very promptly, and was very courteous and professional, answering any questions I had. All emails after that were responded to quickly.
Wayne arrived on time and, just like his email communications, friendly and professional. He took a look at the work that needed to be done, and offered suggestions, making sure that I had the final say, as opposed to forcing opinions on me.
When the work began, Wayne was kind enough to offer free cables, as some of my existing ones were not long enough.
Where Wayne went above and beyond was when he offered (free of charge) to move my wireless modem from my basement to my living room, where I would get a better signal throughout the house. This included re-routing the wires from the basement to my living room, and still being able to eliminate any clutter.
At 8:30 pm, people usually want to get the job done and go home, but Wayne took his time, making sure the job was done right.
Once the job was done, Wayne tested everything to make sure everything was working right, even making sure my WiFi signal was strong throughout the house, which made a noticeable difference. He made sure that the workspace was cleaned up, and left the area cleaner than before he came :)
For the professionalism and the outstanding quality of work, the price I paid was more than reasonable and well worth it. It's so much better than what the bog box stores offer, and I can bet that the quality of work can't compare to Wayne's.
The experience was a great one, and I would definitely recommend HomeSmartZ to my friends and family. It's independent companies like this that regain my trust, and will definitely give Wayne a call when I need another job like this done.
**NOTE** Images are sideways. But you get the picture
- Company Response
Some are nervous to step away from the "big box" outlets despite the great service local businesses can offer. Reviews like yours help them out. Thanks!