Rupert and Brown came into my home and I was so pleased with their immediate kindness. I have 3 cats and Brown was concerned that they would be scared of the noise so we worked out a plan to ensure they felt as safe as possible given the circumstances. Rupert greeted me from the vehicle with a smile and showed me how necessary their work was once he pulled the dirt from my ducts. The gentlemen were on time...I was not kept waiting until the later end of the time frame they had given me...in fact they came right at the beginning of the window...very important so that I could go about my day and run errands I thought would have to be put on hold.
Overall, I was happy to have these men in my home and would welcome them back anytime for future work!