Twelve Points Air Duct Cleaning

Duct Cleaning
Whitby ON L1M 0A3
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Duct Cleaning
Twelve Points Air Duct Cleaning
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Reviews for Twelve Points Air Duct Cleaning

Average customer rating:
9.9 10 (366 reviews)

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8362cg
8362cg
1 review North York, ON
10/10

Duct cleaning North York

Rupert and his team were efficient, clean and very knowledgeable. They arrived on time and completed the work with little interruption in our day. I would definetly recommend them to friends and family.

Thanks again for the great work. See you next year!

Approximate cost of services:
$550.00
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Company Response

Thank you for taking the time to provide your feedback on your recent experience with our duct cleaning services. This helps us to continue to reach for the top notch bar. We are so pleased to know you are happy with our services! Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs. All the best for 2024.

- Twelve Points Air Duct Cleaning

Adam
Adam
1 review Whitby, ON
10/10

Fantastic service, duct cleaning whitby

I needed a company to come in fast and Rupert and his crew were amazing! Fast, efficient cleaning of our ducts! Reasonable price, very professional and absolute gentleman! I highly recommend!

Approximate cost of services:
$550.00
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Company Response

Thank you Adam for your kind words. We are pleased to know you are happy with our duct cleaning services. Providing your feedback helps us to continue to strive for the top notch bar. All the best for 2024!

-Twelve Points Air Duct Cleaning

Private User
Private User
Private User reviews Markham, ON
10/10

Fast response, good service

Just moved into a new place and the furnace was absolutely filthy. But after they finished cleaning the furnace and the vents, the air quality is much better. The service was prompt and professional, and everything was done great.i

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to provide your feedback on your experience with our duct cleaning services. Your feedback helps us to keep striving for the top notch bar. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs. All the best for 2024.

-Twelve Points Air Duct Cleaning

Private User
Private User
Private User reviews York, ON
10/10

Duct Cleaning

I recently had my home forced-air system cleaned by Twelve Points Air Duct Cleaning. I must say I was amazed by the exceptional quality of work provided, great customer service and affordability in price. I highly recommend this business. I will definitely use this business as my primary source for my home duct cleaning going forward. Thank you for the amazing work.

Approximate cost of services:
$850.00
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Company Response

Thank you for your kind words. We appreciate you taking the time to provide your feedback regarding our duct cleaning services. It was our pleasure to work with you. All the best for this year!

-Twelve Points Air Duct Cleaning Ltd.

Private User
Private User
Private User reviews Hagersville, ON
10/10

Duct & furnace cleaning in Hagersville

Rupert and crew were on time and walked me through all the steps. I was really impressed with their professionalism and work ethic. I would definitely recommend them to anyone and will use them in the future.

Approximate cost of services:
$550.00
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Company Response

Thank you for taking the time to provide your feedback on your recent experience with our duct cleaning services. We are pleased to know you are happy with our services. All the best for 2024.

- Twelve Points Air Duct Cleaning Ltd.

Private User
Private User
Private User reviews Toronto, ON
0/10

At this price, they could throw in a Furnace Filter

I had selected Twelve Points based on what appeared to be straight forward pricing and their availability. In their original message, they had quotes the Bronze Level pricing, which included a base rate and pricing for additional vents. Based on this, I thought I had an understanding of what the pricing would be and that there were would be no other surprises. I had requested their availability and was asked no other questions, so our appointment was confirmed.

Upon arriving to the home, Rupert had advised that based on the furnace, the pricing would then be doubled. While I understand the logic based on the conditions, this should have been vetted in the original messaging before booking the appointment. In fact, other vendors did vet this in their Service Request correspondence, and I had selected Twelve Points based on the pricing model that I was provided. As I had I was working on a tight timeline, the fact that they had already made the trip out, and would not be able to book any other jobs for that day, we agreed upon a slightly lowered price than double, however, this was still significantly higher than other vendors who had quoted the jobs correctly.

In general, I thought I was satisfied with his service, as he continued to tout what I perceived to be basic services, such as clearing debris, that he said he provided that other companies do not. I should have requested photos inside the vents, as other companies often provide upon job completion, as nearly a month later, I was experiencing issues with my furnace unable to reach temperature at night, leaving it freezing within the house. Upon inspection, I realized that the furnace filters were filthy as there were not changed, so airflow was restricted, causing a drop in temperature. Others had mentioned that most duct cleaning companies will replace the filter at time of cleaning. A MERV 8 filter costs $3-4 from the Big Box Hardware stores, so it's not unreasonable to include them, especially at a job of this price.

I can get over the price increase onsite, as I mentioned, while unhappy with it, we ultimately agreed on a price. However, having my furnace become unusable by not including something as basic as a $4 filter, it was another disappointing realization where they had just not my expectations.

Approximate cost of services:
$850.00
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Company Response

We are saddened to hear about your recent experience with our services. Our Bronze package covers only the vents up to 16 and each vent over 16 is $5 per vent. Upon your request did you indicate that you wanted the furnace cleaned? If so that would be a different package that would have been quoted. We also do not provide filters. I would be more than happy to discuss this in further detail with you to resolve this issue. Please give me a call (647) 532-1614.

Duct cleaning
Duct cleaning
1 review Sunderland, ON
10/10

Duct Cleaning, first time in over 30 years

A first for me and somewhat leery due to all the negative jokes. Recently had a new furnace installed was shown my "furry" ducts and I should get them cleaned. The first place I called didn't service my area, then I tried Twelve Points and they said they could come in 2 days, a Saturday. Rupert and Paul showed up on-time, friendly and professional. A quote was quickly established in line with their advertising and they began. My house is a custom built Rancher from the 60's, very wide. Things proceeded very well and I learned a lot. However it turned out my house has 2 separate ducting systems going to each end of the house. This made for a fair bit of extra work, but no complaints from the guys as additional vacuum entrances had to be made and a bunch more new ducts. This work was extensive and all completed in a friendly manner. The original quote was not adjusted. Great guys, great work.
I'll never worry about duct cleaning again.......and I'll just call Twelve Points. You want a good job done, call them!!

Approximate cost of services:
$360.00
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Company Response

Thank you for your kind words it was our pleasure to clean your ducts. We do appreciate you giving your feedback on your recent experience with our duct cleaning services. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs.

- Twelve Points Air Duct Cleaning

Tanya
Tanya
1 review Whitby, ON
10/10

Full Platinum Cleaning Package

We recently had a complete renovation completed on our home and noticed the poor quality of air. Rupert and Fabion came and provided the full package. They were excellent and extremely professional.

We have noticed a substantial change in the air quality and a reduction in dust. I would definitely recommend Twelve Points Air Duct Cleaning!

Thank you Rupert and Fabion!

Approximate cost of services:
$520.00
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Company Response

Thank you Tanya for your kind words and we appreciate you for providing your feedback on your recent experience with our duct cleaning services. Your feedback helps us to keep striving for the top notch bar. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs. All the best for the remainder of the year!

-Twelve Points Air Duct Cleaning

Tanisha in Oshawa
Tanisha in Oshawa
1 review Oshawa, ON
10/10

Air Duck cleaning

I recently used Twelve Points Air Duct Cleaning service in my home, and I must say, I'm impressed! The team was thorough in inspecting and cleaning every aspect of the ducts. The improvement in air quality was noticeable. Very professional throughout the entire process. I highly recommend Twelve Points Air Duct Cleaning for a reliable and effective service.

Approximate cost of services:
$350.00
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Company Response

Thank you Tanisha for taking the time to provide your feedback on your recent experience with our duct cleaning services. Your feedback helps us to continue to aim for the top notch bar. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs. All the best for 2024!

- Twelve Points Air Duct Cleaning

Youval in Old Toronto
Youval in Old Toronto
3 reviews Markham, ON
10/10

Cleaned my ducts and dryer vent

I recently had the pleasure of hiring Twelve Points Air Duct Cleaning Service for my home, and I am beyond impressed with the quality of work delivered. Rupert, the lead technician, showcased professionalism and expertise from the onset and provided useful information throughout the process. Will use again when the time comes.

Approximate cost of services:
$400.00
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Company Response

Thank you Youval for taking the time to provide your feedback on your recent experience with our duct cleaning services. We are pleased to know you are happy with our services provided. Your feedback helps us to continue to aim for the top notch bar. Thank you for choosing Twelve Points Air Duct Cleaning for your home maintenance needs.

-Twelve Points Air Duct Cleaning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Twelve Points Air Duct Cleaning

BRONZE PACKAGE - $249
- Complete Air Duct Cleaning (up to 16 vents)
- $5 for each extra vent
- Includes free sanitizer

SILVER PACKAGE - $299
- Complete Air Duct Cleaning (up to 16 vents)
- $5 for each extra vent
- Furnace Cleaning
- Includes free sanitizer

GOLD PACKAGE - $389
- Complete Air Duct Cleaning (up to 16 vents)
- $5 for each extra vent
- Furnace Cleaning
- A/C Coil Cleaning
- Includes free sanitizer

PLATINUM PACKAGE - $499
- Complete Air Duct Cleaning (up to 20 vents)
- $5 for each extra vent
- Furnace Cleaning
- A/C Coil Cleaning
- Includes free sanitizer
- Blower Fan Cleaning
- Dryer & Dryer Exhaust Cleaning

Call 647-532-1614 to schedule your Duct Cleaning Today!
20 years experience
Duct Cleaning, Furnace Cleaning, Central VAC, Exhaust Cleaning, Fireplace Cleaning,

Guaranteed outstanding service.

Twelve Points Duct Cleaning is the #1 solution for creating the cleanest, healthiest air for home and office. Nobody beats our unique 25 ft high pressure air scrubbing duct snake and truck mounted 400 Horsepower machine.

Our air duct vent cleaning team remove dust, fungus, mites & bacteria from your heating and air conditioning vents.
-Asthma sufferers can be helped by having air ducts cleaned regularly
-Allergy symptoms can be reduced
-Utility bills can be lowered & the efficiency of your HVAC system can be improved by having -your air ducts cleaned
-Indoor cleaning can be reduced

CATEGORIES
Duct Cleaning
SERVICES
Duct Cleaning, Furnace Cleaning, Central VAC, Exhaust Cleaning, Fireplace Cleaning, Residential Duct Cleaning, Commercial Duct Cleaning, Industrial Duct Cleaning, Duct Cleaning Toronto, Duct Cleaning Mississauga, Duct Cleaning Pickering, Duct Cleaning Ajax, Duct Cleaning Whitby,Air Duct Cleaning, Furnace Cleaning, Chimney & Fireplace Cleaning, Dryer Exhaust Cleaning, Bathroom Exhaust Cleaning, Sanitizing & Deodorizing, Central Vac Cleaning, Dryer & Dryer Vent Cleaning, HEPA Filter, Condo Air Duct Cleaning, Condo Dryer vent Cleaning, Townhome Dryer Vent Cleaning, Townhouse Air Duct cleaning, Townehome Air Duct Cleaning
WEBSITE
https://www.twelvepointsductcleaning.com
PAYMENT METHOD
Cash and E-transfer
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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