Optima Windows and Doors

Formerly Optima Home Improvements Ltd.
Windows & Doors Installation & Service
Toronto ON M9W 4M1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Optima Windows and Doors

Average customer rating:
9.9 10 (425 reviews)

Sort by

Steve W from Ajax
Steve W from Ajax
1 review Ajax, ON
10/10

Windows

At that point where the house was in need of new windows. Still had the 25 yr old originals. Researched different companies to obtain quotes. Met with Chris. He was able to give a quote that was unbeatable. Once the weather was better, Arthur and his crew came by to install the vinyl pro windows. The whole experience with Optima Home Improvements was great. The House looks a lot better. If the windows perform as great as they look, there will no issues for years to come. Currently looking into replacing the front door through Chris.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Steve,
Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Americo & Maria from Brampton
Americo & Maria from Brampton
1 review Brampton, ON
10/10

installation of windows

We had all our windows replaced March 9 2015 by Optima Home Improvement, the guys that came in to do the installation of the windows were great. They had all windows and patio doors done at end of the day. They were pleasant and very professional.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Gian Sahota from Ajax
Gian Sahota from Ajax
1 review Ajax, ON
10/10

vinyl pro windows

We had our windows and doors done in Nov 2014 by optima home improvements. We had done lot of research prior to this.From the initial consultation with Chris to instillation with Artur and his team we couldn't have been any happier. The house looks amazing.

Approximate cost of services:
$23,000.00
Was this review helpful?
Company Response

Gian,

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Lidia from Vaughan
Lidia from Vaughan
1 review Vaughan, ON
10/10

Brick to brick windows

Optima Home Improvements Ltd. changed our windows brick to brick in January.The windows are amazing and they look amazing from outside and inside.The workers are very hard working people.
I would recommend to everyone this company. I am very happy with the work they did.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Lidia,

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Dina in Woodbridge from Richmond Hill
Dina in Woodbridge from Richmond Hill
2 reviews Vaughan, ON
10/10

Changed 19 windows

I searched so many window companies for my windows and thank god I met Chris from Optima. He was very professional and detailed. He brought a sample window with him and explained all the details of removal and installing new windows. He was able to return to redo the same presentation for my husband with no restrictions. The installation guys I wanted were not available before the holidays so Chris sent another crew. Chris was trying his best to accommodate my dates. The installation crew were very professional and took well care of each window installed. The job was quoted to be complete in 2 days. The only thing that was a little annoying is they committed to start at 9:30 - 10am on the first day but showed up at 1pm. This resulted in a delay in the installation. They were at our home till 11pm on the second day. We also had to offer them half day on another day to complete the job. With this small issue I will still recommend Optima. I have very happy with their customer service and prompt response to request.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Dina,

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Gordon from Markham
Gordon from Markham
1 review Markham, ON
10/10

Optima Series Vinyl Pro UPVC windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had all 19 windows in our house replaced with Vinyl-Pro OPTIMA series Windows on Nov 22, 2014 by Optima Home Improvements. I am extremely satisfied with their excellent window quality and their fine installation work. All I can say is that it’s been a very pleasant experience to deal with Optima. A big thank you to Chris and Artur for such a great experience in replacing our windows; Chris is one of the most honest and knowledgeable salesmen that I have ever met. He not only gave us a competitive package offer but was also a great help in choosing our window type, colour and pattern. Artur and his installation team have done a fabulous job on the installation without any hassle. The workmanship and efficiency of the team is an example of what a real professional team should be like. I will certainly recommend Optima Home Improvements to anyone considering new windows.

Gordon

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Gordon

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Kesar from Brampton
Kesar from Brampton
1 review Brampton, ON
10/10

21 Optima UPVC windows with Sliding Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I got My home window's replaced yesterday from the Optima home Improvements.
The way they handled the project was amazing. Right from the first meet when they
demonstrated how their windows compare to existing windows I could immediately
see the difference, It was so clear that I decided immediately to go for the installation
The Installation was smooth, completed in two days and everyday they left the house clean like before.
The new Window's look beautiful. I can feel the difference from my old wooden windows.
I would definitely recommend Optima Home Improvements to my friends
Not to miss, They also helped me with financing ?

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Kesar,

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Terry and Julie from Ajax
Terry and Julie from Ajax
1 review Ajax, ON
10/10

UPVC Optima Series Vinyl Pro Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just wanted to let you know that my wife and I are very pleased with the Vinylpro windows we recently had installed from Optima Home Improvements. From the sales call by Gleb to the installation by Artur and his crew, the process was very professional. The color and look is a perfect match to what we wanted, kodos to Gleb. On installation day, my wife and I were very happy that the it only took one day and that the methods of covering the floors and clean up afterwards was amazing. We were back to normal in no time.

We look forward to enjoying the windows and, of course, saving energy.

Terry and Julie

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

Rose from Vaughan
Rose from Vaughan
1 review Vaughan, ON
10/10

UPVC Optima windows are better that I thought!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to thank you Chris and your team for a job well done. Your crew were very professional,
courteous, prompt, and did quality work. I am extremely pleased with the attention to detail and
communication throughout the project. As a result, the crew exceeded my expectations and the
finished product looks outstanding. Please accept my thank you to the crew for a job well done. I
will be happy to be a reference for your future accounts.

Thank you

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Rose,
Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

MaySach from Pickering
MaySach from Pickering
2 reviews Pickering, ON
10/10

UPVC Windows

Shopped around quite extensively for new windows for master bedroom as well as family room as cold season was fast approaching. Did my due diligence by reviewing Home Stars and came across Optima Home Improvements.

Very conveniently booked an appointment to obtain a quote and Chris from Optima came to our house for site evaluation and i really appreciated his consultative approach to our project.

After thoroughly understanding our Energy saving and insulation requirements , Chris professionally suggested his state of the art UPVC windows. A very professional installation crew came over and executed install to perfection , in all honesty , i did'nt even have to clean after they left.

Thank you Optima for our new windows

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Windows and Doors

At Optima Windows and Doors, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 20 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://optimawindowsdoors.ca/?utm_source=homestars&utm_medium=listing&utm_content=homestars
YEAR ESTABLISHED
1998
PAYMENT METHOD
ALL Major Payment types Accepted.
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.