I dealt with Alfred at Premium Wholesale in Mississauga in the summer of 2018. MY TS8.25 was delivered and put in service on October 1st last year and I couldn't be happier with the tub and the after sale service.
It really is true with hot tubs that you need a good dealer who will provide great after sale support. I've had a couple of minor issues that were dealt with quickly and effectively. For example in the dead of winter last year I cracked a diverter valve on a Friday afternoon and called Alfred. He had a technician there by 10am the next day (Saturday) and the problem was fixed lickety-split.
The jetting in my hot tub is da bomb and the service by PW is equally great. Highly recommend Premium Wholesale!!