Master Spas Of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
1535 Meyerside Drive, Unit 16 Mississauga ON L5T 1M9
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96%

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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Master Spas Of Toronto

Average customer rating:
9.8 10 (55 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Great ongoing service

I owned the hot tub for many years now and have used Griffin and his team a few times to replace both pumps, controllers and even move the hot tub to my new home. I love the fact that they respond to my request quickly and are experienced. The fact that they deliver to your door and install is a real time saver! I am happy to recommend them.

Approximate cost of services:
$1,000.00
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Company Response

We are really glad we have been able to help when you've needed it. Keep calling us. Thanks

Marcel in Toronto
Marcel in Toronto
1 review Mississauga, ON
10/10

New Master Spa

We recently replaced our Dynasty Spa with a Twilight series Master Spa from Master Spas in Toronto. We dealt with Griffin and were extremely pleased with the service provided and his product knowledge. We received the new Spa a few days ago and are very pleased with our decision.

I would highly recommend Master Spas.

Approximate cost of services:
$16,000.00
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Company Response

Great to hear you are enjoying it. Thank you for the review.

Shamim
Shamim
2 reviews Richmond Hill, ON
10/10

Purchase of Master Spas Hot tub from Premium Wholesale

We recently purchased a Master spas hot tub from Premium Wholesale and Leisure at the exhibition they had at the International Center. Kyle Ryan was an excellent salesman and spend considerable time helping us make the selection of the tub we wanted in late April . He was extremely patient and well informed during the presentation and finalizing the sale. The tub was brought in from the US and delivered recently, and the 2 man crew of the delivery team were extremely professional and did an excellent job of bringing the tub to the backyard and placing it on the concrete pad. Griffin and Alfred from the Mississauga store deserve a "shout out" for the wonderful after sales service in doing the after sales demonstration (Griffin) and follow up(Alfred in the store) whenever we requested an update/information. Well deserved KUDOS to the entire team of Premium Wholesale for an excellent "beginning to end" experience. Would highly recommend them to any prospective hot tub buyers.

Approximate cost of services:
$14,000.00
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Company Response

Wonderful to hear. Glad we could help.

Lu
Lu
1 review Toronto, ON
10/10

Master Spa Healthy Living HL7

From the get-go I've had an all around great experience ranging from purchase to delivery to product support to a warranty repair with Master Spas Swim Spas of Toronto. Alfred and Griff are very knowledgeable, professional and an absolute pleasure to deal with. I did have a minor issue with my primary pump which was resolved simply by placing a call to Alfred at Master Spas Toronto. The following day Griff arrived with a replacement pump and had it installed within minutes. Griff also took the time to thoroughly answer any questions I had. My tub has been working great since and I'm extremely pleased with my purchase until this day. Thank you Master Spas Swim Spas of Toronto!

Approximate cost of services:
$0.00
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Company Response

Thanks Lu! We always strive to be the best! Appreciate it!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Hot tub Mantaining

Learning to look after a new hot tub properly is sometimes and overwhelming and frustrating experience. We purchased a Precision 8. Alfred and his colleagues at Master Spas Toronto have been nothing short of amazing. They have all been so patient with me, have always offered expert advise and answered all my endless questions ?. Their customer service is the best I’ve seen. They always call or email me back right away. No regrets purchasing this hot tub. Our family uses it everyday and we all love it. Thank you!!!

Approximate cost of services:
$0.00
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Company Response

This is great to hear such good feedback.
Enjoy the tub.

Chris P.
Chris P.
1 review Toronto, ON
10/10

Spa/Hot Tub Purchase, Installation, Service

I purchased a spa from these folks at a spa show and the experience from the salesperson to the delivery guy and the service afterwards has been great so far... Both Griffin and Alfred have been very courteous, polite, say what they're going to do and a pleasure to deal with! I would recommend anyone, in fact I have recommended a family member who has purchased with them as well!

Approximate cost of services:
$1.00
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Company Response

Thanks so much Chris, we appreciate that our efforts are noticed and look forward to servicing you and your family!

alayden
alayden
1 review Brampton, ON
8/10

Hot tub repair

temperature control button to reduce temperature was not functioning. Had to change out the entire module controller.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Hi Alan

Thanks for your review and feedback. The manufacturer has moved away from controllers with silicone buttons so the failures will be fewer and far between.
Thanks so much

G. R.
G. R.
2 reviews Halton Hills, ON
10/10

Hot tub purchase and install

Alfred was awesome start to finish, the whole process was easy and I will definitely recommend to friends. Griffin came out after purchase to install cover lifter and was extremely knowledgeable and helpful about chemical questions . Overall was a great experience with Master Spas of Toronto.

Approximate cost of services:
$13,000.00
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Company Response

Hi Greg

We are very happy that you are enjoying the hot tub. We appreciate the great review.

Thanks!

Montana
Montana
2 reviews Mississauga, ON
10/10

Hot tub

I am extremely pleased and would recommend this to anyone. The customer service and maintenance is amazing. Alfred is always ready to assist and provide advice. Best decision I ever made.

Approximate cost of services:
$6,000.00
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Company Response

Thanks so much! We appreciate the words of confidence, and glad you are enjoying our services!

janem
janem
2 reviews Toronto, ON
10/10

Twilight series hot tub service

Always a pleasure to deal with! I have owned my tub since 2010 and have been extremely satisfied with the product and service.

Approximate cost of services:
$130.00
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Company Response

Thanks so much for the kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas Of Toronto

At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
** Swim Spas & Hot Tubs **
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas.
WEBSITE
https://www.masterspastoronto.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Payment methods that we can accept include Certified Bank Drafts, MasterCard, Visa, Amex and Cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.