Master Spas Of Toronto

I dealt with Alfred at Premium Wholesale in Mississauga in the summer of 2018. MY TS8.25 was delivered and put in service on October 1st last year and I couldn't be happier with the tub and the after sale service.

It really is true with hot tubs that you need a good dealer who will provide great after sale support. I've had a couple of minor issues that were dealt with quickly and effectively. For example in the dead of winter last year I cracked a diverter valve on a Friday afternoon and called Alfred. He had a technician there by 10am the next day (Saturday) and the problem was fixed lickety-split.

The jetting in my hot tub is da bomb and the service by PW is equally great. Highly recommend Premium Wholesale!!

Not only are we very happy with the performance and quality of our recently installed hot tub, we are more than happy with the initial and ongoing support that we had received from master spas notably Alfred and Shawn. They are incredibly responsive and detailed with the support they’ve been able to provide.

I would not hesitate to recommend master spas to anyone who is interested in purchasing a hot tub.

Very professional and quick to respond to questions .. We purchased our resistance pool many years ago and they keep it in prefect condition.

Master Spas Toronto has been fantastic to work with for our backyard Spa. We’ve had it
for almost 2 years and they are always friendly when it comes to any questions we’ve had and we’re very quick to handle the couple of service calls we’ve needed.

They replaced the high speed pump in our hot tub and they did a fantastic job!

I bought a very nice 5 person 8x8 floor model hot tub from these folks, when I first got to the show room ,I had my son with me, and they let us climb in and out of the dry tubs to see which we liked best, they explained all the options and price differences. they were very knowledgeable. the folks that dropped it off were awesome, had it up the driveway and onto my pad in no time did some explaining and were on their way.

Alfred worked with us on our budget and timeline with home renovation which helped us plan for the delivery of our tub. We had some start up issues but the service team was great and answered my questions outside of business hours and came the next day to fix the problem

Both Griffin and Alfred are Champs, they're super attentive and follow through on their commitments. Spa chemicals work great and I'm. Using less than I would if I bought anywhere else.

I bought a Michael Phelps swim spa this summer. I love it it’s december now and I’m still enjoying it almost every day for swimming and exercizing but I’ve turned up the temp a bit. Griffin and Alfred were very helpful with the installation process and helping me sort out the chemicals. I bought the Covana roof too which although is expensive was well worth it now that it’s cold out. I love my swim spa!!!

Knees were starting to act up from running so had to find an alternative plus my wife wanted a pool but I did love the idea of spending all this money for 4 months of pool season; so we bought a swim spa from Master Spas. This way she has her summer pool and I have my new sport. Went to the master spa showroom where my daughter and her friend tested the pool, they loved it instantly. Swimming against the current was more fun then a traditional pool. We ended buying from master spa because we felt comfortable with Griff and Alfred and we are happy with our choice. The delivered the pool on time and took the time to explain how to best leverage it.
I am amazed they squeezed it in my doorway, had 3 inches on either side but this saved me from renting a crane. Pool setup was easy and Griff helped resolve an issue with the electrical connection( electrician forget something), his experience pays off. Now that we have had the pool for 18 months we are still super happy with our choice of pool and supplier. During the 18 months some minors things had to be done to the pool and Griff was always prompt with his service. He helped me with some silly mistakes I made and did not charge for his time.

Overall we are VERY pleased with the pool and happy to have found such a great dealer to help us maintain the pool. If you want a swimspa or hot tub would highly recommend looking at Master Spa.

If you are in the market for a pool would definitely look at a swim spa, way more bang for you buck.