My wife was pregnant and about to deliver; Penguin was willing to work around the schedule. Even more, they were ready to do whatever necessary to have the basement completed before her coming home. It takes confidence, competence and experience to deliver on such a request. I love the one-stop feel of the project. I love that everything is above board with no side deals; "if you want to pay less, we can do this without a permit". I love how they wanted to make it happen and make it a surprise. Finding contractors and having any degree of security that the job will get done right is daunting, in fact, foreboding. Not with Penguin basements, Penguin has an organised system that prevents all of the dead-end researching for reliable contractors. Every project starts with a design consultation followed up with a visual rendering of how the basement will look. Permits, measurements, contractors and timelines all fall under the watchful care of your Penguin representative. It gets done right, within budget and on time.
- Company Response
Thank you for taking the time to post the review Jason. Congratulations, can't wait to meet baby penguin:) Having a talented in-house team of designers, project managers and trades comes with its benefits and efficiency is one of them. Enjoy the beautiful weather, take care, and if you need any help, we're just a call away😊