From the beginning, the person I dealt with, Sonny, answered all my questions, and worked through all of my emails filled with multiple questions about different brands and options. He gave great suggestions, professionally corrected me if I had an idea that would have proved detrimental or not worth it for my space. Overall I am very happy with my purchase and when it is time to do my basement fireplace, Sonny will be my only call. Even the installer cared immensely about the work he did. He went out of his way to install the line as inconspicuous as possible. He was very detailed and even cared about how the manual and paperwork at the end was presented. Took time to explain the remote. If I have any gas needs, he will be my first call and recommendation to others.
I dont write a lot of reviews, only ones that are worthy, and the price was good, I had a very tight timeframe and they made it happen within 3 or 4 days from placing the order.
It was really refreshing to find someone who cared enough to offer so much time with my project and to have it complete so fast.
With much appreciation, I want to thank Toronto Comfort Zone. Highly recommended.
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- Company Response
Chris, thank you very much for taking the time and writing such a detailed review, it's amazing and I am happy to see you liked your fireplace installation experience, any questions/requests, you are a phone call away. Sincerely.