Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
Hampton ON L0B 1J0
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Heating & Air Conditioning
Cool Flame Heating And Cooling
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99%

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Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (126 reviews)

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chris   .
chris .
10 reviews Oshawa, ON
10/10

repair furnace

I emailed Cool Flame 630am re: furnace repair.635am the owner Dwayne emailed me back advising they could come the same day. Late morning to early afternoon between 11am and 1 pm. Chris the tech arrived around 1pm.I explained the problem with the furnace. Chris quickly diagnosed the problem and promptly fixed the furnace. Chris is an amazing, polite and knowledgeable technician.I would highly recommend Cold Flame for all your heating and HVAC needs. Thankyou Dwayne and Chris.

Approximate cost of services:
$113.00
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Company Response

Thank you for the review Chris. We continue to try our best to offer the best service we can do for each call we receive. Thanks again.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Will is them every time.

I have used this company multiple times and they are a trusted source for me. I wouldnt hesitate a minute to recommend them to friends and family.

Approximate cost of services:
$130.00
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Company Response

Thank you for the review. We appreciate your confidence and trust that you have with us. Thanks again.

Linda
Linda
3 reviews Whitby, ON
10/10

BBQ Gas Line Installation

Dwayne and his team installed a new gas line for my bbq and I could not be happier with the quality of workmanship, efficiency of the crew and overall cost.
Very satisfied customer and highly recommend.

Approximate cost of services:
$500.00
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Company Response

Thank you for the review Linda. New bbq location on your beautiful new deck. Happy barbecuing.

Helen
Helen
1 review Whitby, ON
10/10

New Air Conditioner

In the middle of a heat wave, our A/C conked out. My regular guy was on holidays for another week; I called the sub he left who could not give me a time when he could come over. Desperately we Google searched; saw nothing but great reviews about Cool Flame. Called them; next day a technician came over. Gave us two options: replace motor or new unit. We decided on a new unit; it was installed the next day. Three day turn around! Amazing service; great price; AND, the owner took my call while he was on holidays! Thank you Dwayne! Cool Flame is our new go-to service now.

Approximate cost of services:
$4,068.00
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Company Response

Thanks for the review Helen. Even though I'm away on holidays I do like to be available when I can to have a conversation. Thanks for finding us!:)

Jennifer in Toronto
Jennifer in Toronto
3 reviews Blackstock, ON
10/10

A/C repair

Our a/c died on the hottest weekend of the year. Dwayne replied to me on a Sunday, and had his amazing tech Jeremy out to my house Monday morning. I have nothing but great things to say about this company and all involved - Ive used them for several jobs now and will continue to do so as the level of service is top notch!

Approximate cost of services:
$225.00
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Company Response

Thank you for the review Jennifer. Thanks for the repeat business and we will do our best to repeat the service experience.

Michael B in Pickering
Michael B in Pickering
4 reviews Pickering, ON
10/10

Water heater repair

They replaced a defective drain valve on my water heater with one that is much more robust. As always they were prompt, courteous, professional, and reasonably priced. We have used them for several repairs and projects and will continue doing so.

Approximate cost of services:
$146.00
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Company Response

Thanks for the review Michael. Always grateful for the continued business and the trust you have with us.

10/10

Top Notch HVAC for Durham region

Copied from my Google review
Dwayne and his team were the Hvac contractors for our Major home renovation. they were prompt, thorough and very professional. They went above and beyond the scope of what the reno called for. Their work is very neat and tidy, no sloppiness or corners cut.
Cool flame was originally called in to install gas piping and hook up a new Rangetop. The job quickly expanded to new bbq gas pipe, AC repair, cold air returns, new venting and a thermostat wiring repair. All done without any setbacks to the renovation timetable. I cannot recommend them enough

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the review Jesse. It was great to work with you and the contractor on your renovation. Enjoy your new space.

Mike in Horsham
Mike in Horsham
0 reviews Whitby, ON
10/10

New AC installed

I called Dwayne because my AC unit stopped cooling, as the unit was over 17 years old, I wanted a replacement installed.
Knowing we were in a heat wave, Dwayne arranged to fit me in within two days!
The two installers were very professional and had us up and running in no time. They then made sure everything was cleaned up neat and tidy.
I would most definitely recommend this company.
Thank you Dwayne, for your prompt and professional service!

Approximate cost of services:
$3,300.00
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Company Response

Thanks for the review Mike. It is wonderful to hear that the ac is up and running. Always a pleasure.

toni
toni
8 reviews Whitby, ON
10/10

Gas stove disconnect and reconnect

Amazing, Dwayne is a super nice guy I had some anxiety since the previous company we had a bad experience with and Dwayne was so reassuring, the two guys he sent were so nice, knowledgeable and protected all my floors and he was way cheaper than other companies. I will definitely use this company in the future. I HIGHLY recommend.

Approximate cost of services:
$90.00
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Company Response

Thank you for the review Toni. I'm glad we could help out and make your experience better. We try not to be cheaper, just reasonable! Thanks again.

Maureen
Maureen
0 reviews Hampton, ON
10/10

Gas pipe under my Concrete front porch.

Dwayne. The Owner has been to my Hone whenever I needed Coolflame Service. The guys who work for him are very knowledgeable. Always a pleasure and helpful.
I feel Confident in there work.
And they are priced fair.
No complaints I will continue using there Service. Once they fix a problem. It’s fixed.
Great Company.

Approximate cost of services:
$425.00
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Company Response

Thanks for the review Maureen. Always a pleasure:)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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