The Toronto Plumber .Ca

We researched a few plumbers and got different quotes and then we found The Toronto Plumber.ca (Alex and his associate Terry) through Home Stars. They are very professional and polite and I felt extra security in learning that Alex has many, many solid years of experience. I called them because of an issue in a rental unit regarding the bathroom/bathtub pipes/fixtures. The tenants reported that when the cold water was turned on slightly (like a weak stream), the tap or pipes would cause a really noisy racket and it only seemed to be getting worse because the water temperature would fluctuate when both hot/cold were on and then it would become scalding hot. Alex examined the problem, conducted many point / safety checks, clearly communicated the problem in a professional way so that I could understand exactly what was going on and completed the job with cleanliness and quality. The reviews from all the highly satisfied customers are true and now we are too! Lina – Toronto (East York), Ontario.

Alex is very polite and conscientious. He did an excellent job and left everything clean and tidy. As well as replacing the sink, he cleared the pipes in the bathroom, and now the new sink drains perfectly. We are very happy with his work!

Alex came referred from another reputable company.

He promptly telephoned me back, arranged to attend the next morning, and was extremely punctual. I appreciated that during our initial phone call he identified his precise arrival time, rather than a few hour period as some companies do, and he also answered my initial questions and explained the billing structure. This gave me confidence about what to expect, particularly since I had never used him before and I wanted to avoid any unnecessary expenses.

I would definitely use him again and hope that this review will help others who are looking for a new plumber.

He was efficient, fair and honest about the required repairs, and was also candid about what did not need to be repaired. He took the time to explain the source of the plumbing issues, and what could be excluded, before beginning the work. He also made a point of sharing his service and equipment knowledge, which again contributed to my understanding of the work that was being done and will also help me going forward with handling equipment replacement.

Alex also noticed a deficiency with some plumbing work in another part of my home and, after telling me, fixed it without charge, which further impressed upon me the care that he takes with his work and customers.

This renovation job required two visits to our condo. The first was to connect our new dishwasher. At the same time, I also requested that the existing shutoffs for hot and cold water in the kitchen be replaced with ball-type, 90° shutoffs, and that a 1/4" copper water line be installed, in advance of our new refrigerator being delivered. Alex took a few minutes to figure out the parts he would need, then went out and bought them. The work was completed very quickly after he returned, and everything under the sink was neatly connected in a minimum amount of space.

The second visit was to connect our new, 9" deep double sink, the day after our new countertop had been installed. This included the existing faucet, hot and cold water supply, and new drain pipes and connections throughout. Again, Alex took a minute or two to make a list of parts, and then he left to go get them. The work proceeded efficiently upon his return, and I was very pleased to see that he had managed to provide even more space under the sink. and that he had used solid brass pipes and connectors for the drain.

In addition, I should mention that on both visits, Alex was accompanied by an assistant and apprentice, Terry, who paid close attention at all times to the work being done, and who received tips and comments from Alex about the procedures and materials as he was working. It was a pleasure to see this type of "old-school" tradesmanship in action!

If I had one negative comment to make, it would be the obvious one - that the cost was higher than I would've wanted. But as they say, "you get what you pay for", and I got excellent work and excellent materials installed. Also, Alex showed me a printed price list for all of his services before beginning the work, so if I didn't like the price, I could have declined to have the work done before he started.

Thanks again, Alex and Terry. I will see you again when it's time to renovate the bathroom!

We recently had to get a new dishwasher put in, as our old one sprung a leak underneath and could be fixed but we would have to wait very long time for the parts. So in order to save time we choose to just replace our 10 year old dishwasher, pretty sure it served itself over past 10 years. So ones we had purchased the dishwasher we called around the smaller local plumbers, toronto plumber was one of the companies that actually came to our house and gave us a detailed cost for the installation meanwhile other guys where giving us different numbers on the phone and no one wanted to come out and see. In the end, we choose to go with this plumbing company, they booked an appointment to come and install the dishwasher. Toronto plumber installed the new dishwasher for us, they tested all connections and made sure there were no leaks and even ran it for a bit to make sure everything is working fine. Very professional service and love that they were dead on the detail when it came to their work. They also helped me to take my old dishwasher to the curb so that the city could collect it in couple of days on garbage day.

Had a new water heater put in – the installers noticed that my main shut off was leaking, they manage to install the new tank and advised me to call a plumber to fix the valve.
I had the old twist valve (garden house type). I found few plumbers but they were either busy or wanted $180 to just come and see the problem – did not seem to be too helpful over the phone. “toronto plumber” however ended up offering to come the same day at no charge and give me the price for the job.
They came on time – they offered me a few options and price points and explained the cause of the original valve failing and starting to drip slowly. After talking it over with my wife we agreed to do the job as we liked the service and explanation of everything, so after calling in to have city come and shut off our water we scheduled an appointment for next day. Alex and his apprentice Terry came as promised and got to work.
They used torch to remove the old valve and then nicely cleaned the pipes with some sand paper and even wiped the pipes – looks like new now. They showed us how to operate the valve and precautions I can take. Also showed me why the old valve failed. The city came Couple of hours later the city came and opened our water back up, I checked the valve and open/closed it few times, everything was working perfectly and there were no leaks. Extremely happy about the installation and care this guys put into doing there work. Will use them again for work.

From the minute I called him to the minute he left, everything Alex did was perfect. You pay for it, but I guarantee you it's professional and no mess, no fuss. The job was not a typical one, he did it without headaches and if his warranty is anything like the work he did and the scheduling he committed to then his full package is golden.

Quote turned service call. I was looking for few quotes to get new upstairs toilet installed and change lavatory faucet in the basement. When I called, I was able to get the tech to come the same day and give me the quote for the job. The guy came on time as promised, he had no problem answering my questions and offered some nice advice. After looking at the pricing I got vs like 4 other quotes I got, I was satisfied with the cost and was pretty happy with the tech and his attitude towards the job.

Next day as promised the tech showed up on time and started the work. He removed the old toilet, and took it outside. Where he separated the tank from the bowl and left it at the curb. Ones the old toilet was out the knew toilet went on. The tech made sure to clean the dirt and all the yukky stuff that was under the old toilet, ones that was done he carefully installed the new toilet. Not only that but he added shingles to make sure the toilet is sitting nicely and is not rocking around, and to top it off he added a layer of clear silicon. As he explained the silicon is to prevent dirt and all the yukky stuff that I mentioned before from collecting underneath.

After cleaning up his work station and leaving nothing in the upstairs washroom, the tech moved to work on the faucet installation in the basement. He ones more was very courteous with his work and made sure to nicely clean the sink from all the calcium and dirt build up that was under the old faucet. He installed the new faucet, made sure nothing is leaking, ones more cleaned his working area and left everything nice and clean.

Before collecting the payment he ones again checked everything, he checked for any leaks and gave me some basic maintains tips for the toilet and the faucet. This by far was extremely pleasing company to deal with, always on time, made sure to clean up after the job, gave advice and most important wore shoe covers to keep my carpets and hardwood floors clean.

We used this plumbing service to replace a toilet. The workmanship was fine but we had a billing dispute and I was not happy about the manner in which Alex negotiated costs. Fortunately, we achieved a satisfactory resolution.

Purchased a vanity from ikea for the looks, found out the hard way it would not be so easy to get the sink and the drain installed. As ikea stuff is non-standard and comes with a lot of European parts and stuff. A co-worker of mine recommended me this company as they did some work for her in the past and she was pretty happy with the service and price. A plumber came by to my house the next day as agreed upon over the phone, he took a look what’s going on and gave me the price for the job. The price was pretty reasonable, plus this guy’s where referred by recommendation so I had bit more peace of mind. The plumbing guy when ahead and installed the sink, faucet and the drain for us. He had to cut the bottom shelfs a bit as they kept getting in the way of the drain pipes, however he did a nice clean cut and made it work. The job was finished same day, the work area was cleaned and we got to enjoy the new vanity, sink and faucet in the end of the day.