We hired Revival Design to renovate our washroom. There were three major issues that made me disappointed and regretful. First, the scheduled timeframe to complete our washroom was 7 days; unfortunately, it took 35 days. During this time, my entire family had one washroom to share. In fact, the only reason the washroom was completed in 35 days was because we called Amr and told him we will be giving the job to someone else if no one comes tomorrow since no one came for a full week. Second, our project included a cabinet; Revival cut a hole in our wall --where the cabinet would go. Week after week we called inquiring about the cabinet and Amr said he would bring it next week each time --sadly the cabinet never came and we need to repair our wall. Additionally, they forgot to bring the bath tub plug, and despite our inquiries about this, it never came. Third, our driveway and concrete walkway is stained white from the material they had used. We need to repaint the asphalt driveway and simply deal with the concrete walkway.
Ultimately, this company lacks honesty and customer service. Contacting the managers of this company is difficult as they seldom answer our calls.
- Approximate cost of services:
- $12,000.00