Michelle was very pleasant from first contact and was very responsive to my messages and needs both pre and post install. We ordered two new garage doors and they were the only company that accepted a difficult garage install. We have a low hanging ceiling with very little room on either side of the garage doors. They did charge us extra for the "non-standard" install and was pleased with the install because they found alternative ways/mechanism for the rails to install thicker doors on a low hanging ceiling. We did run into issues with one of our doors not closing in the dead of winter, but Michelle was very responsive and had their installers come and try to fix it twice. The installer spent a good hour or so trying to figure out a solution to the problem and said if we ran into issue he will come back to fix it - "we don't shy away from a challenge". Which was good for me to hear since I knew our install wasn't going to be easy. The garage door look great and we very happy with them - the one door still isn't as smooth as the other but functions. Overall is better in many ways from the original doors. Thank you Michelle and Team!!!!
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Thank you so much!