Smart Doors Inc

Garage Doors & Hardware
40 Viceroy Rd. Unit 8 Vaughan ON L4K
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94%

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Reviews by rating (past 12 months)

Reviews for Smart Doors Inc

Average customer rating:
9.6 10 (119 reviews)

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Tony in Etobicoke
Tony in Etobicoke
4 reviews Vaughan, ON
10/10

Stellar Work by Mike and Team at Smart Doors! Highly Reccomend Them!

I had called on Smart Doors to quote me on two garage doors along with side mount openers at my home. From my first contact with Mike, I knew I was talking to someone who had many years of experience in this business. Mike not only recommended what type of door manufacture to leverage for my particular install as the door had to be modified to have a narrow window installed in it to achieve a sleek modern look but also recommended I go to a higher mount as I had a high ceiling garage. Best decision I ever made!! THANK YOU Smart Doors for doing such an amazing job at my home! So glad I choose you over the others!

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Bolton, ON
8/10

Only company to take the challenge

Michelle was very pleasant from first contact and was very responsive to my messages and needs both pre and post install. We ordered two new garage doors and they were the only company that accepted a difficult garage install. We have a low hanging ceiling with very little room on either side of the garage doors. They did charge us extra for the "non-standard" install and was pleased with the install because they found alternative ways/mechanism for the rails to install thicker doors on a low hanging ceiling. We did run into issues with one of our doors not closing in the dead of winter, but Michelle was very responsive and had their installers come and try to fix it twice. The installer spent a good hour or so trying to figure out a solution to the problem and said if we ran into issue he will come back to fix it - "we don't shy away from a challenge". Which was good for me to hear since I knew our install wasn't going to be easy. The garage door look great and we very happy with them - the one door still isn't as smooth as the other but functions. Overall is better in many ways from the original doors. Thank you Michelle and Team!!!!

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Oakville, ON
2/10

Garage Doors

Smart Doors installed new garage doors in March for us. Installation was OK - a bit sloppy with the caulking. One door was excessively noisy after installation and had a defect on one panel. Contacted Michelle and Michael and they were committed to replacing the defective panel. Initially, I was told the delay was on the manufacture's side, which I can understand given COVID. Followed up again months later and was told they received the new panel and forgot to contact me. I was then told they'd come by within 2 weeks to replace. 2 months later, and still nothing. Price was good and installation was OK - but post sales support and resolution was very poor.

Approximate cost of services:
$4,000.00
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Company Response

I would think maybe calling us directly would have been the right solution then posting it on here. We would be more then happy to talk further about this situation as we always take care of our customers. Might be a miscommunication somewhere as that is the only thing that does make sense. Please give me a call to get things sorted out!!!
Michelle

Private User
Private User
Private User reviews Vaughan, ON
10/10

Garage Door Replacement

Earlier this year I was shopping around for a new garage door and finally ended up at Smart Doors because of their responsiveness and helpfulness guiding me through the door selection.
I am very happy with the new door and the installation.

Approximate cost of services:
$1,600.00
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Private User
Private User
Private User reviews Kettleby, ON
10/10

Replacement of garage door

It was a pleasure dealing with Michelle and the staff at Smart Doors. They were professional and very friendly. I felt like I was talking to an old friend when speaking to Michelle.
We are so happy with our new garage door, and highly recommend them.

Approximate cost of services:
$3,500.00
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Company Response

So nice to hear!! We all thank you for your review and very thrilled to hear that you had a great experience here at Smart Doors!!

marverlous in Burlington
marverlous in Burlington
1 review Toronto, ON
10/10

New Garage door

Firstly id like to say, what a wonderful experience I have had with the services from Smart Doors, from my first interaction with them last year October.

Michelle had provided top notch advice and colour choice of a garage door/design to match with our house. We were unsure at that time because we were having a pool installed.

Fast forward till now, I reached back out to Smart Doors and Michelle had given me a great quote which was better than the other quotes I had received. She did note it could take up to 12 weeks, but our wish had been granted, and we received it way before then.

Mike is amazing, as when we purchased the door, we had told them that our current door at the time was stuck and one spring had broken. Long story short they fixed it temporally until we got a new one. Mike is a comedian who has a great sense of humour and the team was all great.

I'd like to say we love our garage door and the services we had received. It's amazing and everyone has been complementing our garage door.

I would not think twice about hiring these guys again.

Thank you

Kind regards,

Marvin and Alicia

Approximate cost of services:
$3,500.00
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Company Response

It was an absolute pleasure to have worked with you! We thank you for your business and thrilled you are happy with Smart Doors and your new doors!!!

Darren in Richmond Hill
Darren in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Great Company! Great Customer Service!

A number of years ago we hired Smart Doors Inc to replace our original builder installed Garage Doors. The time had come and although there we many choices in the marketplace for Garage Door Companies, we felt most comfortable with Michael and his team at Smart Doors. After many years later, and some mishaps with our children and a basketball(!), Smart Doors has always been there for us with their amazing customer service. Our latest call was to replace a tension cable that wore due to use. Smart Doors promptly replaced the cable and the door is working like new again. THANK YOU Smart Doors! We will always he happy to recommend you!

Approximate cost of services:
$2,000.00
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Company Response

Much appreciated Darren and so happy that your door is working like new again!!!

C in London
C in London
1 review Nobleton, ON
10/10

New custom garage doors

From the day we placed our call into Smart Doors, we knew we were in good hands. Working with Michelle was fantastic. She was friendly, professional, very responsive, knowledgeable and easy to work with. She went above and beyond to get us what we were looking for for a great price. She understood our vision and our custom made doors look brilliant on our home! Micheal was also very accommodating while working with him through the design phase. Questions and concerns were dealt with immediately and professionally. From ordering to installation, Smart Doors Inc made the whole process enjoyable and we were very excited to see the final product on delivery day. We definitely have the best doors in town! Thank you Smart Doors team! 

Approximate cost of services:
$5,000.00
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Company Response

It was an absolute pleasure making your vison into reality!!! Your doors are just incredible and we are so happy that you love them! We all thank you for your business and wish you all the best!

Vadim
Vadim
3 reviews Vaughan, ON
10/10

Garage Door to an Amazing Customer Service

There is a reason why this company's rating is so high. Their responveness and overall approach to customer They Their customer service is second to none. We got a great new garage door, which was customized to our liking: Michelle kept offering design options until we got a perfect one. They even came and fixed (for free!) the old door as we were waiting for the new one to arrive. Installation was smooth, clean and stress free.

If I had a house with ten garages I would've hired SmartDoors to do them all in a heartbeat. So if you live in a mansion, take a note!

Approximate cost of services:
$2,700.00
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Company Response

Thankyou Vadim, was very nice working with you and your wife!

Anna Ieraci from North York
Anna Ieraci from North York
4 reviews Toronto, ON
10/10

Friendly, professional and well priced

Beginning with the quote Michelle was extremely professional and competitive with pricing! Michael was knowledgeable and provided excellent advice. Install day came with 2 phone calls in the days preceding to confirm and installation itself was quick and well done! Thank you for my beautiful garage door!

Approximate cost of services:
$2,000.00
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Company Response

It was a great pleasure to have worked with you and super thrilled you are happy with your new door!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Doors Inc

Smart Doors is the smart choice for all your garage door sales, service, and installation needs. With hundreds of satisfied clients and over 10 years of experience in the Greater Toronto Area, Smart Doors offers quality service and installations of garage doors. We offer a product range of a wide choice of styles, designs, and colors. Our manufacturer C.H.I. even offers their own parts guarantees which cover their products for a lifetime. The Smart Doors guarantee is among the best in the industry and we stand behind our manufacturer with our own two-year, hassle-free labour guarantee.

At Smart Doors, we stand behind our product quality and reliable service providing our customers with a pleasant and unforgettable experience. Call us today for a quote or to set up a free in home estimate at 905-532-9770. You also welcome to come in and visit our showroom at 40 Viceroy Rd. Unit. 8, Concord (Dufferin/Steeles)

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Doors, Garage Door Openers,Garage door maintenance and opener service, Custom Overlay & Carriage House Garage Doors, Glass doors, Fiberglass Doors.
SERVICES
Installation, service, & repair of Garage Doors, Garage Door Openers, Aluminum Capping, Spring repairs, Cable repairs.
BRANDS
Smartdoors, C.H.I. Overhead Doors, Liftmaster, Liftmaster Chamberlain
STYLES
Accent Doors, Carriage House Doors, Fiberglass doors, Overlay doors, Glass Doors, Custom Specialty Doors.
WEBSITE
http://www.smartdoors.ca
YEAR ESTABLISHED
12
PAYMENT METHOD
Cash, Cheque, Mastercard, Visa, Amex
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.