Elie's Fencing Solutions

Fences & Gates
Ottawa ON K0A 3M0
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Fences & Gates
Elie's Fencing Solutions
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91%

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Reviews for Elie's Fencing Solutions

Average customer rating:
9.5 10 (55 reviews)

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Bob
Bob
1 review Ottawa, ON
10/10

Wood Privacy Fence Installation

I hired Elies Fencing Solutions to build a 150 feet of privacy fence. Elie and Diana were great to deal with from initial development consultations through project completion. One of the main reasons we chose Elie Fence Solution's was because the fence had to be built more robust than a typical wood fence and they had experience with the installation process of steel posts with wood structure. We used Master Halco galvanized steel posts set in concrete which has held up well over the first winter with no issues. The lumber they provided is also very good quality so was the workmanship. There was a small issue with the post cover boards cupping as the wood dried out which Elie addressed under warranty.
I would recommend this company for all future fence projects.

Approximate cost of services:
$15,000.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Deck

I was very pleased with the workmanship and the design of my backyard deck. It changed the appearance of my back yard and am sure increased the value of my property.

Approximate cost of services:
$10,600.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Recommended for fencing work

Elie's fencing helped us replace our old, worn out fence. They have great and responsive communications, is competitively priced, both the logistic and on-site team are great work work with, and the work was fantastic. I would definitely recommend giving Elie's fencing a call for anyone looking for fencing work.

Approximate cost of services:
$3,000.00
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Brian
Brian
0 reviews Ottawa, ON
1/10

Fence fell in 5 days post installation

Fence fell in 5 days post installation

Fence fell in 5 days post installation:
Please see the Picture 1-5 Look at the hole where the nail was screwed and how the fence started to loosen and bend, then eventually flew out (picture 2-5)
They didn't actually screw the nails in the right place which resulted in a structure that was unstable. 1 whole panel flew off (the one that was not affixed properly) and another 4 panels got bent in the process in a dominoes effect.

This has led to significant safety concerns for our family and neighbors: The fence that was installed had improper installation of nails that results in unstable panel. As a result, in the face of strong winds, the panels can fly out to hit nearby people and structures.
Here is how Elies Fence replied after we alerted them of this issue:
If the fourth screw were tight and NOT "attached by a hair" like you described the results would be this:
"You will get more damage than what you got and at least 5-6 posts would be damaged".

When in fact, because the 4th screw was on the edge, it loosened immediately when strong winds hit the fence. After which the unscrewed panel lost balance and impacted the rest of the panels.
5 days after installation, the fence broke down and panels flew out. The business has refused to fix the fence under warranty, citing it was a storms fault.

However, had the nails been properly affixing the panels in the first place, the fence wouldnt have been damaged.

Predatory pricing: After refusing to fix the fence under warranty, the Elies fencing would quote us one price to fix it at $700 without saying deadline for this price, and then immediately raise prices on us to $1400 after asking if the warranty would be void if we tried to ask another service provider to fix. Because we were captive to the warranty, the business has been predatory pricing tactics.

Fencing is a neighborhood project, and we tried our best to cooperate with our neighbors by agreeing to the company of their choosing without conditions. We did google to see the company rating and Elies fencing has one of the highest scores.

After this experience, we would not trust this ratings anymore.

Approximate cost of services:
$6,460.00
1 of 1 people found this review helpful.
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Private User
Private User
0 reviews Ottawa, ON
10/10

Fantastic installed pvc fences by Elie’s fencing solution

Elies fencing solution provides professional services and technologies to their customers. We picked charcoal pvc fence from Elies fencing with a fairly price. Diana and Elie are good persons and easy to deal with.

Thanks for you jobs

Approximate cost of services:
$13,000.00
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Company Response

Thank you so much for sharing your feedback. We are thrilled to hear you are satisfied with our customer service and we hope you enjoy your pvc fence this summer. Much appreciated! Regards

maha in Cambridge
maha in Cambridge
0 reviews Cambridge, ON
10/10

High quality fencing

Ellie’s fencing is one of the best. Our whole Neighbourhood decided to go with them and we are really happy with the end result . The fences are really high quality; in addition, they have excellent Warenty.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much Maha for this awesome review. We had the pleasure dealing with you. We look forward to serving you again in the near future.

Private User
Private User
0 reviews Ottawa, ON
10/10

Reinstall ornamental fence post and gate

Elie fencing accommodate our request for a rather small job during a very busy time. They came late afternoon and ensured our fence gate is installed after our pool project and that we ready for the city's final inspection. This included a new post install.
Job was completed in a very professional way.

Approximate cost of services:
$1.00
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Company Response

Your honest feedback is much appreciated. Our team prides themselves on providing a high level of service and on providing quality products for each and every client whether is small job or big project.
Thank you again for your kind words!

Kristin
Kristin
2 reviews Mississauga, ON
10/10

Sideyard and backyard fencing

We book with Elie in the fall for the spring. They showed up on time, worked fast and very professionally, and the product is truly exceptional. The side yard is a traditional wood fence, but the backyard is an 8 foot black PVC fence which looks incredible. It's also very well built and sturdy. Thank you Elie!

Approximate cost of services:
$17,500.00
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Company Response

Thank you so much Kristin for this awesome review. It's been a pleasure dealing with you and building your fence.
We are happy to hear that you are satisfied with the fence and the customer service you received from our company.
We really appreciate your time and your business and look forward to serving you in the future.

Best Regards

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fence

Great customer service, all my questions were answered and my expectations were met. The job started before it was originally scheduled and completed promptly. We are very pleased with our new fence.

Approximate cost of services:
$5,500.00
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Company Response

Thank you so much for this awesome review. Glad to hear you are satisfied with customer service you received from our company and the quality of the fence.
We look forward to serving you in the future.
Much appreciated.

Best Regards

Mary B
Mary B
1 review Ottawa, ON
10/10

Fence PVC

Elie and his team were professional and completed our fence quickly. It is absolutely beautiful. We received several quotes and are extremely happy with our choice in company and fence. The did two long sides of our lot. Thanks for a great job. Love it.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much Mary for this awesome review. We are happy to hear that you are satisfied with your fence.
We look forward to serving you in the future.
Best Regards

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elie's Fencing Solutions

Elie’s Fencing Solutions is very proud to serve our Ottawa clients. Our goal is to work with our customers to design the best solution that will meet their needs.
***
We specialize in the installation and repairs of residential and commercial fences including; Iron, Cedar, Pressure Treated, Vinyl (PVC), Simtek and Chain link. We also specialize in building custom decks, and railings.

We provide a free estimate where we will sit down with you and design your fence and deck and help you select the style that best suits your budget and all your needs. We keep our customers updated so they know when we start the project and when we finish.

We are your Ottawa Backyard Specialists to build you the luxury and comfort you've been dreaming of!

Call us today at 613-852-2522 to book your free estimate or you can also email us at freeestimates@eliesfencing.com


Our Business hours are Monday to Friday from 8 am till 5 pm
Saturday from 10 am till 3 pm
Sunday and holidays closed

CATEGORIES
Fences & Gates
PRODUCTS
PVC, PRESSURE TREATED, CEDAR, IRON, SIMTEK, CHAIN LINK
SERVICES
Build and repair fences, Custom made decks, Custom made railings, Basement Renovations
BRANDS
Made in Canada!
STYLES
Ground Level Deck, Two-Level Deck, Pool Deck,
SPECIALITIES
Fences and Decks
WEBSITE
https://eliesfencing.com
YEAR ESTABLISHED
2011
PAYMENT METHOD
E-transfer, Cash, Cheque
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.