Bathroom renovation started with the demolition of the shower walls and roof just above it, and removing the bathtub and floor tiles. During the process of the floor tiles removal, I was told as the floor baseboarMyd is damaged due to water leakage. As clearly seen in the pictures, the cement board is also damaged in the process of the tile removal. The contractor came on the 14th of November 2023, to proceed with the work without fixing the aforementioned damages, and demolishing the remaining side walls and roof of the bathroom. When I asked him to put a new baseboard, cement board for the floor before putting the tiles, and removing the remaining side of the walls, the contractor told me as he has to call back AGM to enquire about it, and mentioned to me as it can cost me over three thousand dollars. I can never understand how the bathroom floor can be titled with such a damaged baseboard and cement board. When we talked to AGM (Kevin), during our first contract agreement signing, we talked about removing all the walls, to make sure that there is no mold in the bathroom, which never happened; the tiles, and the ceiling. Kevin assured us as we will get a brand new bathroom with the coast of $33000.
The designing agent that was assigned to us, Amanda, wasn't helpful in resolving the issue at all, to say the least. I tried to get in touch with Kevin many times with no success, may be he is very busy to respond. Currently, I am waiting to get a response for my email from Kevin. I want to do more business with AGM, and look forward for a positive outcome.
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