Just completed a major renovation of the main floor bathroom, gutted to the studs and incorporated a bedroom closet to expand the size. Roy & his brother Mike of Norcon Construction limited were recommended by a friend. Roy and I met in January, he gave me the estimate which included all labour for himself and his brother and a starting date. After delay after delay, the job began on April 28th. Roy promised the job would take 3 weeks as he was going for knee surgery in 4 weeks…definitely would have the job done well before then. When the bead board walls were removed it was discovered that the old tile walls were still there. Mike was not available & apparently none of his other helpers, therefore he had to do the job himself. As a result, the job took more hours, was not completed within the allotted time frame and he felt that I should pay for his extra hours even though a second person’s labour was covered in the original estimate. Roy usually arrived around 10 a.m. and left 3 – 4 p.m., took numerous days off and the bathroom was only partially finished when he went for knee surgery. After 8 weeks the job was completed. Was charged an extra $800 for labour and $150 for disposal fee plus HST.
He did a couple of small jobs for me “for free” that took approximately 1/2 hour, which I was grateful for, but was reminded of often. Bad mistake on my part. He installed the wrong coloured sink. When that was pointed out to him, he angrily said that I would have to pay for labour to remove it, cost of new sink and labour to install it for his error. Roy claimed he had shopped all over Toronto for that specific sink, which was just a plain oval. Phoned a friend who had the exact same sink in the colour that I had requested. She got hers at Canadian Tire.
Upon completion of the bathroom, after taking a shower, I noticed the water pooling in the far corner of the shower and along one wall. I squeegeed it into the drain. It remained for 4 days, even with the door open and fan on. Pointed it out to Roy who said that it was just fine…not to worry. Did some research and was told by a tile specialist that over time the water would penetrate the grout and remain under the tile. The water would eventually stagnate and the shower floor would have to be replaced. Told Roy. After a lot of complaining he reluctantly replaced those 2 portions of the shower floor, blaming his tile subcontractor incessantly.
This was not a pleasant experience.
- Approximate cost of services:
- $15,500.00