They took extra precaution and planned their moving route to prevent damage over easiness. The workers had many years experience and knew what they were doing as opposed to some companies who hire day calls who don't know the job thus causing a lot of damage. They were also very accurate with their quote.
We used VanCity Moving last weekend to move from a 2 bedroom to a townhouse. This was my fourth move with VanCity, and I've always been really happy with them.
This time as with the others, David came to our place and did a free estimate. He described the services they provide - all furniture is wrapped with moving blankets, they had a special box to pack our flatscreen in. He let us know that they could pack the tv for us for a fee or we could do it ourselves, likewise he let us know that if we wanted our paintings in the truck, they would pack them for a fee, OR we could take them over ourselves. I always appreciate these details, as we can choose how much extra money we wish to spend.
As always, David provided me with a firm quote that day, that did not change by a cent. On the day, Drew and Doug showed up on time, friendly and respectful, and with a great attitude. They were always respectful of our belongings, very careful not to scratch the walls, and put down rolled out protection on the floor so as to not track dirt into our house. They were great to talk to while they worked, and were very efficient. At the home, they were equally respectful, unpacked everything quickly but carefully, always asking where we would prefer furniture to be placed. The move was finished in a reasonable amount of time, and the end cost was what we had been quoted.
They were the best guys VanCity Moving has ever sent, if we move again I wouldn't think of choosing any other moving company. And I recommend them whenever asked. Couldn't be happier!!!
Dear Rachel..thank you so much for being our Customer...really appreciated moving for you!!!
Van City Moving moved our stuff out of one place and into storage for a week, and then into our new place. From start to finish the whole process was handled very professionally, and everyone we dealt with made the experience stress-free for us.
Within an hour of submitting a request for a quote online, Dave was at our place and gave us a reasonable, guaranteed quote. There were no surprises when it came time to pay the bill. All of the guys that actually moved our stuff were friendly, punctual, careful and professional. Everything arrived and nothing was damaged.
I wouldn’t hesitate to use Van City Moving again for our next move.
VanCity Moving helped us out in a very tight situation. We had hired another company but that company (Galaxy) totally dropped the ball on the day of our move. We called VanCity in a panic and they were there within the hour! The movers were super friendly and very professional. Please note: VanCity is very different in terms of how they do their pricing, but in the end, I think it's worth it. The owner comes in person and takes a look at what you have. He then gives you a firm quote that absolutely will not change (other companies charge by the hour but then drag their feet and add on a bunch of surcharges). They are perhaps a bit more than some of the other companies but their professionalism makes it worthwhile. Other companies contract out to independent truck owners and therefore you never know who you're going to get. Every mover VanCity uses works for VanCity and you get to deal directly with the owner so the service is superb. The only negative I will mention is that I think their packing prices are too high. We had originally thought to use them for packing too but were put off by the price. However, I think the price for just the moving was more than fair.
We were building a new house on our old lot and we needed to move 3 times within a year. Each time we used Vancity Moving. These guys were great! David gave us a very reasonable quote. The movers were friendly. They were efficient, timely, and very careful. When we moved into our newly built home, they did not dent or scratch anything.
Moreover, these guys were very honest. When we paid them, it turned out one of the new $100 bills got stuck together. When they realized this later, they returned the $100 back to us. And this is why we would easily recommend Vancity Moving.
A Pre-Planned Move...Is A Better Move!" We start your move off on the right foot by sending a skilled moving consultant to your home, free of charge, to give you a totally personalized plan for your move to accompany our firm, no-obligation quote. The result? A better quality move for YOU our Customer, done for a guaranteed, firm price!
Our service not only includes blanket wrapping of your furniture, but also included in our firm quotes is the specialty wrappings that your furniture will need-- protective plastic seal of sofas & mattresses, wardrobe rentals for hanging suits & garments, and flat screen TV box rentals for TV's.
Full line of packing supplies-- 1.5, 2, 4 and 6 cubic foot boxes, mattress bags,flat screen TV & picture boxes, wardrobe boxes, tape, bubble wrap. Used boxes 1/2 the price of new (subject to availability). 50% refund an both new and used boxes when returned after the move. Free next day delivery, and pick up of supplies when move is done!
Frog Boxes-- $30 discount when move booked with us.
Specializing in household furniture moving to or from downtown Vancouver, West End, Yaletown, North & West Vancouver, Vancouver West, and Vancouver East. Also offer firm quotes to Bowen Island, Sunshine Coast, Vancouver island, and the Okanagan.