Home Bath Bathroom Renovations

I had them install a new tub and tub surround in early 2019. Soon after cracks appeared in the grout of the mosaic tile that was part of the tub surround. I contacted them in the fall of 2019 to have this repaired and the owner came to see it and committed to fit it. Of course the pandemic interrupted the repair possibility so i waited until they reopened again. Since mid 2021 I have contacted them numerous times via telephone and email and over the phone they indicated that this would be repaired but I have still never heard back from them as of July 2022. They may have been a good company before the pandemic but I would not recommend dealing with them now since there seems to be a total lack of customer service for warranty issues.