Unlock A Lock

Locks & Locksmiths
755 Steeles Ave. W Toronto ON M2R 2S6
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79%

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Reviews by rating (past 12 months)

Reviews for Unlock A Lock

Average customer rating:
8.5 10 (33 reviews)

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pcarras in Mississauga
pcarras in Mississauga
2 reviews Toronto, ON
0/10

Not Worth The Price

I called them on July 25 to repair my car FOB. After being here for hours the technician gave me a new key but the FOB could not lock or unlock the doors or the trunk. I called and emailed them to return and finish the work but I never received a reply.

Approximate cost of services:
$425.00
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Shilpa in Scarborough
Shilpa in Scarborough
0 reviews Toronto, ON
0/10

Beware of third party services. Unbelievably disappointed.

Unbelievably disappointed and shocked by this service. Be warned that when you call them, you may be deferred to a third party.

My husband and I were locked out of our home so I called Unlockalock, who said they would send out a technician to me. They told me the service is normally $45-50. The technician called me and said he'd be 30 minutes- he arrived an hour later. He quoted us $350 to break the lock and another $150 to replace it. We had no choice as we'd been in the cold for over an hour and didn't know what else to do. We paid over $500 to open our door. This man was from a third party company whose name I am not allowed to list in this review. Be warned that if you call UnlockALock, they can send anyone out. 

Approximate cost of services:
$525.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Keeps on vandalizing my doors with stickers

This business continually put stickers of their phone number on my businesses doors. I remove the last one and called them to ask them not to put it back on. But they have put it on again.

Approximate cost of services:
$10.00
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Private User
Private User
Private User reviews Vaughan, ON
10/10

Residential locksmith

We had a broken front door lock. This company answered the call right away and came within 90 minutes to fix it for us. Would recommend. I tried other company's first and none of them got back to me at all.

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Keys wouldn't work for my push start car

I had 2 remote keys for my car one of them wouldn't work at all and I he other was very low I was having. Trouble getting my car started. I met up with some one from unlock a lock and they ran some test on both keys one key would off set the other. And not work at all so he gave me. A. Free battery that day so I would be able to get home and Start my.car with no problem a nd. The next day I got a new key programmed both keys had everything fixed it could have. Been worse for me if I waited longer but I am very satisfied with how he handled everything Nd helped me.out very friendly helpful and professional.

Approximate cost of services:
$350.00
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Roshan in Toronto
Roshan in Toronto
0 reviews Toronto, ON
10/10

Door Closer - Robbie was a great help

Robbie met me not far from my office and was able to locate the part I needed and give me an overview of how the part should be installed. He also offered post purchase support if I were to run into difficulties.
Robbie went above and beyond to make this a very positive customer experience!

Roshan

Approximate cost of services:
$150.00
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Company Response

Thank you for you kind word

Gregori in Toronto
Gregori in Toronto
1 review Vaughan, ON
10/10

Quick professional service!

We called unlock a lock to help us out our dental office when we were locked out of our office and very glad that we did. The tech arrived quickly and was very professional. Since we were so happy with the service we asked the tech to replace some other locks that needing replacing while he was there, it was all done quickly and ending up costing us $320, couldn’t be happier. Having had previous bad experiences with lock services I now know who to call if an issue arises. Thanks guys!

Approximate cost of services:
$320.00
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Company Response

Hi Gregori,
We really appreciate your positive feedback.
We are so happy that you were able to get such quick and great service for your business.
Thank you for your business.

From The Team @ Unlock A Lock

Michael in Mississauga
Michael in Mississauga
1 review Vaughan, ON
10/10

Great and fast Service

We moved to a new house and wanted to change the locks, the technician showed up the same day we called and suggested the we will save some money by re keying the lock. We are very thankful that he was very honest and professional and saved us a lot of headache and money. Very highly recommended company.

Approximate cost of services:
$200.00
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Company Response

Dear Michael,

Thank you for your positive feedback.
Congrats on your new home! We are happy that our technician was able to save you money on our services.
We are glad that our technician was able to provide you with honest and professional service.

Happy Canada Day!

From The Team @ Unlock A Lock

Private User
Private User
Private User reviews Toronto, ON
10/10

Always great service!

I have been using Unlock A Lock for years and have always had excellent service from Rubi. He is very responsive and polite and makes sure the job is done right!

I would highly recommend Unlock A Lock for all door and lock related issues!

Approximate cost of services:
$1,000.00
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Company Response

Dear Customer,
Thank you so much for you positive feedback and your kind words.
We really appreciate your customer loyalty, and are so happy that we have been able to provide you with our services for all these years.

Have a Happy Canada Day!

From The Team @ Unlock A Lock

Christina in Oshawa
Christina in Oshawa
1 review Toronto, ON
10/10

Exceptional Service!

I was in need of a new key from my 10 year old car, I had lost my only one and was in a tight spot trying to make it to work that same morning. Robbie answer my call and was there within 30 minutes, he was very knowledgeable and friendly, he set me up with two new keys for my car and I was able to be back on my way to work within an hour. It was a great service and I will not hesitate to call him again for his services. 10/10 !

Approximate cost of services:
$300.00
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Company Response

Hi Christina,
Thank you so much for your positive feedback!
We are so happy that we were able to help.

Happy Canada Day!

From the Team @ Unlock A Lock

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Unlock A Lock

24 Hour Locksmith In Toronto & The GTA 24 Hour Locksmith In Toronto Unlock A Lock has been providing Locksmith service in Toronto and in the Greater Toronto Area since 2002, and we pride ourselves in automotive, commercial, and residential locksmith expertise. Today, Unlock A Lock has positioned itself as ...
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