Toram Plumbing And Mechanical

Plumbing
Ajax ON L1Z 0A1
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99%(20 reviews)
95%(46 reviews)
99%(20 reviews)
95%(46 reviews)
HomeStars
Plumbing
Toram Plumbing And Mechanical
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67%

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Reviews by rating (past 12 months)

Reviews for Toram Plumbing And Mechanical

Average customer rating:
8.5 10 (26 reviews)

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Audra in Whitby
Audra in Whitby
1 review Whitby, ON
10/10

Work place repairs

We were in desperate need to have plumbing issues repaired in our offices. Outside of typical working hours, Scott and his team knew exactly what to do and resolved the problem efficiently and fast. We will not use another plumbing company. Honest reliable and hardworking.

Approximate cost of services:
$200.00
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Company Response

Hello and thank you kindly for your review. It's great to hear that our customer service lived up to yours and our standards, as we take that very seriously. Please don't hesitate to ever call again if you need anything else! Take care.

Mike in Ajax
Mike in Ajax
1 review Ajax, ON
10/10

Toilet fill valve replacement

My toilet's fill valve and shutoff valve needed replaced. I've used Toram in the past and had an excellent experience. Professional and reliable, I would definitely call on them again.

Approximate cost of services:
$300.00
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Company Response

Mike, thank you for your review and feedback. I'm always happy to hear from a happy customer. Please don't hesitate to call again in the future!

Bill B.
Bill B.
1 review Pickering, ON
10/10

Leak in basement

I had a leak in my basement and called Toram Plumbing. They were very pleasant on the phone and sent man out quickly. The plumber arrived and was able to find the problem and fix it right away. I was very pleased on how quickly and how reasonably priced the job was done.

Approximate cost of services:
$250.00
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Company Response

We are glad that you were happy with the work, please don't hesitate to call us in the future.

Karen in Ajax
Karen in Ajax
1 review Ajax, ON
9/10

Backyard faucet

I called Toram plumbing because my backyard tap had frozen and was leaking. I was very satisfied with the work they did they replaced the tap and explained how to properly maintain it so this won't happen again. The plumber was polite and left no mess a major bonus! My only issue was they were 15-20 min late for the appointed time. Otherwise a job well done.

Approximate cost of services:
$225.00
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Company Response

Hi Karen, thank you for the review. We are very happy to hear that you were satisfied with the work performed and the information that was provided during the visit.

brad from Oshawa
brad from Oshawa
1 review Oshawa, ON
10/10

plumbing repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

called Toram in a panic because we had a leak under our kitchen sink. They showed up on time and mitch was able to find the problem and make the repair very quickly.

The service manager Scott called us the next day to follow up on the service and repair great company to deal with

Approximate cost of services:
$200.00
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Company Response

Hi Brad I'm glad we were able to help you out if you require anything else please free to contact us

KM
KM
3 reviews Oshawa, ON
0/10

Basement Drain

I called Toram to fix a leaking drain in our basement. It was supposedly fixed. A few days later, the leak happened again, I have been calling them ever since (it's been a month) and they have not bothered to return my call. It's really shocking, because for all they know, my basement could be completely flooded and they simply don't care. I will no longer do business with Toram and I do not recommend them whatsoever. They do not stand behind their repairs and they do not care about their customers.

Approximate cost of services:
$185.00
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Company Response

Hi there mxm as we explained to you on site there is a leak from the foundation of your house in the laundry room area. We also explained and showed you again when we returned to your house (no charge) because you thought that you had a leak that was plumbing related but was still from your damaged foundation.

Kim from Oshawa
Kim from Oshawa
1 review Oshawa, ON
10/10

Drain repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I called Toram because the plug for my bathroom sink broke. The technician came out and removed the drain piece and installed a new piece. He also replaced my shut off valve that was stripped. After completing the repair the technician noticed that my drain was draining slow and cleared this drain.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hi Kim,

I'm glad you were happy with our service, if you need anything else please give us a call.

Ram from Ajax
Ram from Ajax
1 review Ajax, ON
1/10

kitchen renovation

I called Toram on July 27,2015 for my kitchen sink leak due to faulty flexible pipe.Plumber came promptly and told he cannot replace the part and wanted to replace whole pipe.I agreed and got bill for 367.25.Then i asked for the 50/= discount first nobody aware of this offer on the internet.Then they told me the price was after the 50/= discount. I felt like a stupid

Approximate cost of services:
$367.25
1 of 1 people found this review helpful.
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Company Response

Hi Ram,
As our office explained to you we were running $50.00 discount which was applied to your bill.

Katherine Grant from Oshawa
Katherine Grant from Oshawa
1 review Oshawa, ON
0/10

Plumbing

I had plumping work done last June on an outside pipe . It worked ok last year, this year it is leaking like a river when pipe is turned on. they say they are charging me $168.00 to come out and look at it. That is rediculous in my opinion.

Approximate cost of services:
$245.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Katherine,
We are sorry to hear that your hose bib froze over the winter. As we explained to you on the phone the hose bib would need to be replaced due to it not being properly winterized in the fall and we were more then willing to do that.

Maryann Gibbins from Pickering
Maryann Gibbins from Pickering
1 review Pickering, ON
10/10

Repaired Frozen Pipe

I got home from work to find water pouring out of my garage due to a frozen pipe bursting. I called 2 other plumbing companies and was told I would have to wait between 48 - 72 hours, with no running water before they could come out to make the repair. I then called Toram Plumbing and Electrical and Tim and Dean were at my house within 90 minutes. They were professional, friendly and very helpful. They went the extra mile of installing insulation to replace the wet insulation they had to remove. They also made several suggestions on how to protect the pipes from freezing again. I could not have been more pleased with the service and will be using them again in the spring for some water proofing in my basement. Great service that deserves to be recognized.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Hi Maryann I'm glad you where happy with our service and we would be happy to help you out in the spring with your other projects

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toram Plumbing And Mechanical

Based in Ajax, Ontario, Toram Plumbing and Mechanical specializes in repair, installation and maintenance of various plumbing systems. Specifically, we install and service residential, industrial and commercial grade plumbing, and provide speciality services such as appliance installation, drainage inspection, and waterproofing application. We service the Greater Toronto Area, specifically downtown ...
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