Mr. Trash

I never complain online about anyone. This company is the most UNPROFESSIONAL company I have ever encountered in my life! The bin we ordered, arrived 12 hours late! When I called 4 times to infer as to where the bin was, the rude woman on the phone told me that it was 30 minutes away (all four times!). When the driver arrived, I called the woman back to discuss the problems I encountered with the service we received. She refused to pick up the phone and ended up charging us more than the quoted price or "else she would have the bin removed." If it were not for the fact that my husband's contracting business reputation would have been on the line if he left garbage on a client's driveway, I would have let her leave. She continued to pick up the phone for the driver who advised her that we were not happy, while not picking up the phone for me. This company is AWFUL! DO NOT USE THEM! They are terrible, have no customer service and are incredibly rude!!! The lady ended up making the price higher than the quote. I have no idea how they are still in business!