Kair Energy

Fireplaces
Whitby ON L1N2B7
Write a Review
Write a Review

Recommended Professionals

78%(62 reviews)
97%(13 reviews)
98%(228 reviews)
78%(62 reviews)
97%(13 reviews)
98%(228 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Kair Energy

Average customer rating:
0.3 10 (6 reviews)

Sort by

Angie Mohr from Oshawa
Angie Mohr from Oshawa
3 reviews Oshawa, ON
0/10

Lousy service, lousy workmanship

I bought my furnace, humidifier, tankless water heater, and air conditioning here, never again. The steam from the venting outside from the tankless heater ruined the brick on my house, plus they didn't cap the pipes so chipmunks got in and filled it full of peanuts, giving me a lot of problems with the tankless. The only time they send someone over quick is if they know they will be getting more money from you. The warranties don't cover any labour, just the parts, but they want you to pay every year for maintenance calls or the warranty becomes void. I could go on, trust me, but I won't. Just know that this company is not interested in customer satisfaction, only in trying to squeeze more and more money out of your pocket. STAY AWAY!!

Approximate cost of services:
$100.00
2 of 2 people found this review helpful.
Was this review helpful?
Vito Mezzapelli from Toronto
Vito Mezzapelli from Toronto
3 reviews Whitby, ON
0/10

Air Conditioner

For any of you out there who are looking for a new furnace and air conditioner DO NOT go with Kair Energy. We bought our furnace and air conditioner with AIr Solutions 4 years ago. They were bought out by Kair Energy. This is what we have experienced: office staff who do not return your calls, staff who come out to do work and do not have the tools for the job\, nobody showing up at your house after you have set appointments with them. They don't call or tell you they're coming. They just leacve you waiting. This company does everything it can to make sure the guarantee you may have is not honoured. Do not buy anything from them

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Damion
Damion
7 reviews York, ON
0/10

Air Conditioner

Sold me a cheap chinese knockoff brand AC unit after promising a namebrand quality one. AC unit installed poorly and leaks refrigerant - fixed once, but has broken down twice since. NO -SHOW for service appointments. Promised rebate - never got one. Shady company. The worst service.

Approximate cost of services:
$3,500.00
Was this review helpful?
Robert Simpson from Whitby
Robert Simpson from Whitby
2 reviews Whitby, ON
2/10

AC/Furnace replacement

Same story as the previous two reviews. This company does not honor their warranty. After many many phone calls its apparent they aren't going to do anything to fix the issue with my system. My advice...stay away from them.

Approximate cost of services:
$8,000.00
Was this review helpful?
Steve Roberts from Whitby
Steve Roberts from Whitby
1 review Whitby, ON
0/10

Air Conditioner

This is by far the worst place to deal with if you have any problems. Four scheduled appts to fix my air conditioner and nobody showed or called.The install was terrible and they don't want to fix it. Be warned

Approximate cost of services:
$2,400.00
1 of 1 people found this review helpful.
Was this review helpful?
Michael Norman from Whitby
Michael Norman from Whitby
1 review Whitby, ON

First Review

0/10

Furnace Warranty Work

Horrible customer service. 3 appointments to diagnose problem and then 4 missed appointments no courtesy calls to cancel. Had already taken part so I was stuck.Worse service I have ever had from any company in 25 years!!! Do not use ever.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fireplaces pros in Whitby?