Castel Mare Marble Care Ltd.

I had a bad nail polish spill in my bathroom with marble floors. The team at Castel-Mare did a great job in fixing my bathroom floor and making it look new again. They were responsive, organized and super friendly!

Unfortunately we had a very bad experience with this company....felt like we were dealing with kids. Our floor is old and that can cause some surprises along the way, but these guys just kept making more and more mistakes. They didn't properly quote the job in the first place, they attempted to increase the cost mid-way through the job (luckily I had an email with the original quote), they left razor blades behind, they didn't clean the floor properly before sealing it (the first time around), they didn't properly drape off the house while removing grout and our whole house (ducts included) was a complete mess, there were scratches from the pads that we had to ask them to fix over and over again, and they had to come back many times to fix everything. A messy job, a long job, a ridiculous headache, and a battle to get the floor done to meet our expectations. Only reason I gave them 1 star is because they actually completed the job and didn't run away.