Wet Basements Gta

Foundations
Oakville ON L6L 2Y7
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Wet Basements Gta
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Reviews for Wet Basements Gta

Average customer rating:
6.9 10 (19 reviews)

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Marina Tcherner from Hamilton
Marina Tcherner from Hamilton
3 reviews Ancaster, ON
1/10

waterproofing basement

I hired Zeggy early December 2013 to waterproof inside and outside of my basement on the South-East side of the house. After the work was finished, all of the tools, equipment, garbage, plastic sheets, large boards were left on the property until April 23, 2014 (I contacted Zeggy three times before he sent one of his crew to clean up). During the clean-up more damage was done to the grounds (grading and drainage).
The grass was completely destroyed under the weight of what was left behind and I now have to re-sod 400 sq ft of grass. More importantly, I included in our contract that following completion of their work, my water draining system (tranches that were put in place 2 years ago to keep water away from the foundation) would be restored. Instead the tranches were broken and filled with dirt (the water backed up twice during heavy rains a few weeks ago). I specifically addressed this problem (in two emails) with Zeggy referring him to the contract; but received an email from Zibby stating they were "not a landscaping company".
All my flower beds had Kwik Edge around them. That too was broken; and when I asked to leave it for me to see if I can repair it; it was thrown in the garbage.
The most damage was done to my sprinkling system. I contacted the owner of the sprinkling company that takes care of my property on December 11, 2013, a couple days prior to WetBasementGTA starting their work and asked that they come and flag sprinkler heads and pipes in the area where work would be done. However, Zeggy insisted that this was not necessary because they knew what they were doing. I have a fairly large property with 12 zones. The ONLY ones that are broken are the ones located where Zeggy's crew worked. With the entire system being 6-10 inches under the ground level, we found that the pipes located in the south corner of the house were shoved by Zeggy's crew 2 feet under the ground level; and naturally they broke in two major branches. This entire zone will have to be replaced. One box with valves was buried under mounds of dirt and has to be replaced along with several heads.
I have taken several pictures of the work site and forwarded them to Zeggy.
I have obtained quotes for repairs listed above. I am looking at at least $1500 budget to resolve the mistakes made by WetbasementsGTA. I have contacted you first; but I intend to also write to Yp; the BBB and the chamber of commerce of the GTA. I feel that this company has taken advantage of my flexibility, understanding and goodwill. My multiple requests to resolve this situation were either ignored or dismissed.

Approximate cost of services:
$13,000.00
4 of 4 people found this review helpful.
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Company Response

We are waterproofing company and always advise our clients of the problems that may occur durning this type of work. Prior the start of the job we asked the client to mark the areas with the sprinkler heads as it would not be possible for us to know where they are to due to thick layer of snow. That was never done and homeowner advised us to go ahead with the job.

Durning excavation all plant material in the area being excavated is being removed. Depending on the time of the year it can be replanted in other area.
This particular job was done in January therefore replanting or saving plant material was not an option.

As previously indicated we are waterproofing company and and our written contracts always details job description.
The most importantly the above homeowner can enjoy a dry basement now!

Dona Andrew from Toronto
Dona Andrew from Toronto
1 review Etobicoke, ON
10/10

Leaking Basement - waterproofing

I called and the very Next day Ziggy came over and checked everything out showed us everything found where the leaks were and immediately quoted us a price a little above our budget and when we told him our price he accepted wrote up a contract and told us it would take a day or two. This was around 7:00pm and the very next day his crew came in started the work took pictures as they progressed and by 6:00 pm they were done and everything was in its place just the way the yard was. The men were very respectful of my daughter and my dogs and best was they were in and out without a sign of anything being disturbed. Ziggy called after all the rain days and asked how all was coming along - I would recommend them to all. Thank you Ziggy, Tomas and the rest of the crew

Approximate cost of services:
$3,700.00
0 of 1 people found this review helpful.
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Ah-Kwan Assee from Oakville
Ah-Kwan Assee from Oakville
1 review Oakville, ON
10/10

wet basement

Zebby replied promptly to my call. He was very pleasant and easy to speak to. His employees were friendly and competent.The work was done to my satisfaction.The cost was reasonable. I would call this guy again.

Approximate cost of services:
$3,390.00
1 of 2 people found this review helpful.
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Peter Au from Old Toronto
Peter Au from Old Toronto
1 review Toronto, ON
10/10

Waterproofing

Zebby/Wetbasements is outstanding. Zebby came right over and gave me the best quote (3) and he was able to start right away. The work was excellent and professional, they know what they are doing. He even follows up which is rare in the business. Highly recommended! Zebby is a great guy!

Approximate cost of services:
$3,000.00
1 of 2 people found this review helpful.
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Sameer from Toronto
Sameer from Toronto
6 reviews Toronto, ON
10/10

Basement Waterproofing

I have had water seepage in my basement for a while now every time it rained really hard or when the snow was melting. I researched a few companies and still was not satisfied what they were offering. I called Zeggy, he came over the same day to see the problem and lucky for me it had rained that day so it was easy to show him. He gave me an very reasonable estimate and I hired him on the spot, The next day he sent his crew to start digging and fixing the problem. The whole process took two days. They worked quickly and fast and showed me the progress throughout the repair process.

Approximate cost of services:
$2,200.00
1 of 2 people found this review helpful.
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Philip Small from Burlington
Philip Small from Burlington
11 reviews Burlington, ON

First Review

10/10

repair leak in basement

Called Zeggy at Wet Basement GTA who arrived Fri.morning for free estimate...he saw damage and our grief and immediately summoned his crew in Sat.morning to effect repairs. Basement is bone dry with 25yr. warranty. Extremely pleased with the job as he left all in broom swept condition.

Approximate cost of services:
$3,000.00
1 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wet Basements Gta

Wet Basements GTA provides a variety of services, including but not limited to basement foundation waterproofing, crack repair, and basement underpinning . We are confident that our abilities and that of our talented staff make us stand out from our competition. We offer a variety of services including but not ...
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