Coast Mountain Roof Ltd.

Waterproofing
#3- 7228 Winston Street Burnaby BC V5A 2G9
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HomeStars
Waterproofing
Coast Mountain Roof Ltd.
Star Score
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90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2016 winner 2 timesBest of 2016winner 2 times

Reviews for Coast Mountain Roof Ltd.

Average customer rating:
9.7 10 (80 reviews)

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Cory Turkington from Port Coquitlam
Cory Turkington from Port Coquitlam
2 reviews Port Coquitlam, BC
10/10

Roof Patch

I recently removed the chimney on my house, which resulted in a 4' x 8' sized hole in my roof. Having previously used Coast Mountain Roof to redo my roof (approx. 3 years ago), I contacted Brad to help cover the hole. Brad was more than flexible and was able to fit my small job in with a couple weeks notice. The crew was fast, efficient, and were able to match the existing shingles. It's hard to tell where the hole was located. I would definitely recommend Brad and the Coast Mountain Roof team for any roofing project.

Approximate cost of services:
$400.00
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S in Vancouver
S in Vancouver
1 review Vancouver, BC
10/10

Small job, Excellent service and delivery

Coast Mt Roof was professional and fast. We had a leaking roof in a tiny little 1200 square foot house in east Van. Coast Mountain got a beautiful grey metal roof done with an estimate that was just right. These guys really care about a job well done. Neighbours compliment us on how great our roof looks.

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the great review Mrs "S". The entire team at CMR work diligently to provide the best service to all of our clients. We wish the best to you for the upcoming holiday season
Brad Gordon
President

Phil in Vancouver
Phil in Vancouver
1 review Vancouver, BC
10/10

Big renovation

We were doing a huge project that included a new flat roof and a new pitched roof. Brad (the estimator, not the owner, there are two Brads) went out of his way to explain all the options to us, and make sure we got the information needed to make the best choice for us.

When we ran into unforeseen delays with our general contractor, they even managed to find us a crew to help with the sheeting so we could stay on schedule and get everything water tight before a big rain on the weekend.

Could not recommend them more.

Approximate cost of services:
$12,000.00
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Company Response

Phil, thank you kindly for the recommendation. We understand the pressures of building in the current local market and timeliness is always a factor in staying on budget and coordination of all sub-trades.
It has been more than a pleasure to serve you and we look forward to an ongoing relationship
Brad Gordon
President

LaVerna Lemire
LaVerna Lemire
1 review Burnaby, BC
10/10

Roof

A very big thank you to coast Mt roofing for a job well done, as a rule I don't say anything, but they did a very clean and professional job for us, price was good, guys very polite and BRAD [registered roofing Inspector) explained everything. al' & laVerna

Approximate cost of services:
$8.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much for the review! I will pass on the positive message to all involved. Please keep us in mind for any roofing or waterproofing needs you may have in the future and best for the holiday season!!
Brad Gordon
President

towneye
towneye
1 review Coquitlam, BC
10/10

Replaced flat torched on roof, repairs to unexpected underlying siding rot. Cordinated with skylight replacement

Excellent communication and explanations. Professional and organised. Excellent workmanship.
Pleasant workers, good attitudes and respectful of our property.

Approximate cost of services:
$35,000.00
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Company Response

Mr. and Mrs. Towneye (Anonymity!), Thank you so so much for the extremely positive review. It was an absolute pleasure to work with you both. We are happy that through great communication we were able to address some very pressing unforeseen issues with your homes exterior to provide you a long lasting solution to our West Coast winter rains.
Please do not hesitate to call us in the future for any roofing, waterproofing or solar needs

Eduardo in North Vancouver
Eduardo in North Vancouver
1 review North Vancouver, BC
10/10

New flat roof

Needed a new flat roof. Got 3 quotes and researched the respective customer's reviews.
Brad was very thorough on the proposal details and eventual contingencies (didn't need them after all).
Service was done on schedule, on the budget, and with high quality.
What better compliment can someone pay to a company than to say they delivered 100%.

Approximate cost of services:
$19,000.00
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Company Response

Happy to provide your family with a bullet proof 2 ply SBS torch-on membrane. You were easy to work with through the difficult access project. I am glad our crew handled all of the details with your awnings in a professional manner. I hope to work with you in the future.
Best
BG

T. Woo in Vancouver
T. Woo in Vancouver
1 review Vancouver, BC
10/10

New Roof

New roof on a very old house. Brad was very thorough explaining all options for the new roof, materials, and cost during the estimate. During the estimate, it was reassuring to know they are INSURED! =P It definitely wasn't an easy job due to the pitch of the roof, and peeling off 3 layers of old roof, I'm glad they are the pro's doing it, and not me. The end result was fantastic.

I have to be honest, it took me a while to write a review, because I wanted to wait and see how the new roof settled in on the old frame, plus, we didn't get any rain for quite a while, so there was no way to tell if the roof was going to stand up. In the end...the rain finally came...the roof past the test. All is good! =)

Thanks Coast Mountain Roof!

Approximate cost of services:
$13,592.00
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Company Response

Thank you kindly Mr. Woo. Your 14/12 steep sloped roof was extremely challenging given the access and close proximity to neighbouring homes but we are happy with the positive end result. Thank you so much for your patience and chosen Coast Mountain Roof as your roofing provider
BG

Bruce from Delta
Bruce from Delta
5 reviews Delta, BC
10/10

new roof

Our 20 year roof only lasted 16 years and we found that out the hard way during a winter storm. We were not interested in going back to the previous installer for a warranty claim as part of the problem was some installation errors. We obtained a quote from Coast Mountain Roof that was reasonable. Installation was in the winter months but the response was fast and no delays. The recommended roof material appears to be a significant upgrade from the previous roof. As well, the attention to detail on the installation, especially on the peaks, valleys and drip edges appears to be very good. A year and a half later, there are no issues with the new roof. I would recommend this company for a new roof.

Approximate cost of services:
$7,000.00
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Company Response

Bruce,
We are very glad to hear of the positive experience. Thank you very much and please keep us in mind for any referrals in the future. Don't forget, it pays to refer clients!!
BG

Ida from Burnaby
Ida from Burnaby
7 reviews Burnaby, BC
10/10

Great company

Excellent service, great group of guys and very easy to work with.

We received multiple quotes and Brad was very knowledgeable of the products out there, which we had no clue about... Very happy with our final product and would recommend Coast to any one.

Approximate cost of services:
$9,000.00
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Company Response

Thanks for the great score Ida!! We always work to educate our clients in hopes of leading them to making an informed, rational decision: Coast Mountain Roof!!! Please dont forget we always stand by our work:) Thanks again

ejm143
ejm143
1 review North Vancouver, BC
10/10

New Roof

I am very pleased to have done business with Coast Mountain Roof.
The estimate stage was done promptly and precise...All questions answered...all issues and doubts clarified...
The price was fair and within the best market practises...
The job started within the estimated timeframe...which is a lot to say for Vancouver (Raincouver)...
The crew was just great...and they also finished within the estimated timeframe.
On the day the work was finished, we got a big storm to test it...I don't know if it was ordered by Coast Mountain - LOL :-)
and there was just one minimal adjustment that was taken care first thing the next morning by Carl (the foreman)...

Overall, I got exactly what I was promised and expected...I thing there could be no better compliment.
Money (very) well spent.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for the positive review. On time and on budget is always a goal for us and we appreciate your understanding of an industry that can be based largely on the forecast. We greatly appreciate your patronage. Enjoy the Holiday season
Brad Gordon
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Coast Mountain Roof Ltd.

Welcome to Coast Mountain Roof Ltd. Servicing Greater Vancouver, Fraser Valley and all neighbourhoods in-between for both Commercial and Residential new and re-roofing. We are BBB Accredited with an A+ rating! We also offer quick response repair services and maintenance packages with every roof we sell. Compliant and in good standing with WorkSafeBC providing Advanced Clearance & voted #1 on the North Shore in 2012 and a runner up in 2013. We have just been awarded the "Best Of Award" for 2014 from Homestars!
Our Referral program is a way to say, "Thank you, " while there is no limit on how many referrals you can provide and we will reward you with a gift of your choice! (Usually a $100 Keg gift card..yum!)
Coast Mountain Roof is passionate about doing our part to help environment and therefore offer eco-friendly, energy efficient products. We are fully insured with a $5 Million commercial liability insurance policy with a hot-work endorsement, allowing us to work with open flame and peace of mind.
Please call for your Free Re-roofing Estimate Today and we will get back to you within 24 hours!
Free Estimate Call 604-420-1657
FREE Maintenance Package with all Re-Roofing Projects. Commercial or Residential, no matter what product.
We look very forward to speaking with you soon and serving your needs to create a long lasting relationship for years to come!

CATEGORIES
Waterproofing and Roofing
PRODUCTS
Soprema Torch-on/traffic coatings and membranes, Malarkey shingles, Durolast PVC, Carlisle/Firestone TPO, CertainTeed shingles and Self Adhered Membranes
SERVICES
All types of re-roofing: Commercial flat roofing, residential and multi-family sloped and flat roofing, chimney re-pointing and rebuilding, fascia and barge board replacement, structural repair, substrate replacement, Inspection services and gutter Installations
BRANDS
Soprema Torch-on/traffic coatings and membranes, Malarkey shingles, Durolast PVC, Carlisle/Firestone TPO, CertainTeed shingles and Self Adhered Membranes
STYLES
Flat, Low Slope, Hip, Gable, Gambrel and Mansard.
SPECIALITIES
Specializing in Commercial and Residential re-roofing Including but not limited to: torch on, metal cladding & roofing, metal flashing, membrane waterproofing, liquid deck coatings and repairs of all kinds. We also provide a 24 hour emergency repair service 365 days per year
WEBSITE
http://www.CoastMountainRoof.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
22
PAYMENT METHOD
Cheque, Cash, Visa, Mastercard
LICENSES
TQ Red Seal ticketed Journeyman roofers and have a (RRO) Inspector on staff
MEMBERSHIPS
Greater Vancouver BBB, Worksafe BC, BNI, CFIB
LIABILITY INSURANCE
Yes
DIPLOMAS
CertainTeed Master Shingle Applicators/Soprema PAQ+S
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 to 50 year Warranties, workmanship included.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.