We called Michael one night in the late fall about a sudden leak after reading very positive reviews of QUALTITY FIRST ROOFING on Homestars. Because we were due to leave the country in a couple of days, he came out immediately the next morning, assessed the situation and thoroughly tarped the problematic part of the roof. He took photos and videos and explained recommended next steps. He was very honest about problems that might occur in the future given the way the house had been renovated in the past. Just as promised, he brought his team in in the spring and they replaced as much of the plywood as needed replacing, the shingles , the skylights and even corrected a kitchen fume head venting problem that they discovered. Everything was photographed, videotaped and all of our questions were throughly answered. Every person we encountered on the roofing team was polite, respectful and knowledgable. The job was completed in one day and the clean up excellent. Without a doubt we would recommend Michael or use him again should we require other roofing needs. He definitely knows his stuff, is articulate, operates with integrity and is very responsive. We could not be happier.
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- Company Response
That's one of the sweetest reviews we have ever had! It was truly a pleasure to work for such a positive person. All the best to you and the family!