Ontario Downspout Service

Gutters & Eavestroughs
Vaughan ON L4K 3N2
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Gutters & Eavestroughs
Ontario Downspout Service
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Reviews for Ontario Downspout Service

Average customer rating:
10 10 (330 reviews)

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jback
jback
5 reviews Richmond Hill, ON
10/10

Eavestrough replacement

The team from Ontario Downspout was fast, neat and delivered as promised. Everything they replaced looks great and through all the rain we have had recently, absolutely no issues! I would use / recommend this company.

Approximate cost of services:
$2,500.00
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Company Response

Thank you so much for the feedback. It was our pleasure. We love referrals and look forward to working with you again. Cheers.

Pugman in Toronto
Pugman in Toronto
3 reviews Vaughan, ON
10/10

Eavestrough & Downspout Replacement

I had a great experience with this company. I live in Thornhill. The father (Harvey) and the son (Mark) were a joy to work with.
They went above and beyond 2 ways:
1) they put me at the top of the list because I had water coming into my basement
2) they also did a soffit repair during the trough install that had come up, at no extra charge.
When they initially met with me, they came up with a plan to improve water drainage away from my foundation:
1) we went from 3 to 5 downspouts, plus, the diameter of the downspouts was increased.
2) also we went with a 6" trough across the back of my house. Alot of times water had been flowing over the trough in heavy rains and right down the foundation wall.
3) downspout extension pipes on the ground level were increased significantly
The work was high quality. For example, the brackets were placed every 12 inches on the new troughs. The old troughs had brackets every 24 inches.
The work crew was polite and punctual. They were hardworking and the entire job was done in 1 day. They kept the job site clean.
In summary, if every company treated a customer like Ontario Downspout Service treated me and my wife, the world would be alot better place! Much thanks Mark, Harvey and crew!

Approximate cost of services:
$4,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It was our absolute pleasure working with you. Thank you so much for the review. You were an amazing customer to work with. I hope that we have helped with the basement flooding. Look forward to working with you in the future. As always referrals to family and friends is greatly appreciated.

Lachlan
Lachlan
3 reviews Toronto, ON
9/10

Eavestrough and fascia quote

I worked with Harvey to get a quote for my eaves and fascia replacement. Harvey showed up on time, was very thorough and candid and offered some good changes for my house. In the end we had to cancel the project within the initial 10 days of the contract but I would highly recommend them based on my experience.

Approximate cost of services:
$4,500.00
2 of 2 people found this review helpful.
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Company Response

Thanks Lachlan. We're sorry you had to cancel the project due to unforeseen circumstances. We hope to work with you in the future. Referrals to family and friends are always appreciated.

Joel McGurrin from Old Toronto
Joel McGurrin from Old Toronto
3 reviews Toronto, ON
10/10

Eavestrough removal and installation

Another long overdue review - Mark replaced my eavestroughs in December, I think it was their last job of the year. It was very cold but they did a great job. Mark also provided some advice around re-arranging the downspouts to a different side of the house.

Approximate cost of services:
$3,700.00
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Company Response

We love long over due reviews. It's always our pleasure to help and provide professional service. Look forward to working with you again. As always appreciate referrals to family and friends.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace roof and eavestrough

This review is long overdue, but very deserving.
Mark and his crew originally came to replace our eavestrough, but after an inspection told us that we had to replace our roof asap. He was so concerned that they were willing to reschedule the work they were supposed to do the next day.
Mark quoted the price and said it would take two days to complete. He was true to his word and there were no surprises when it came to the final invoice.
Mark and his crew were very professional, courteous, efficient. Mark is very knowledgeable and answered all our questions patiently.
I would not hesitate to refer him to all our family and friends. Thank you Mark and Ontario Downspout crew for the awesome work!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It was our pleasure. It means a great deal to us that you appreciate everything we did. Thank you so much for the positive feedback. We'll continue doing what we're doing. It is also great to hear you would refer us to family and friends. Look forward to seeing you again.

Scott
Scott
2 reviews Toronto, ON
10/10

Eaves and Sofit Installation

Harvey and Mark were absolute professionals to deal with from the quote to the installation. The work that was done in replacing our eaves and installing the sofits was great, his team were efficient and clean up any mess that was made during the install. The finished product totally met my expectations. I highly recommend Ontario Downspout Services.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much Scott for the feedback. We're glad to know we've satisfied another customer. Great to know you would recommend us to family and friends. Look forward to working with you in the future.

Nikki Baker from Thornhill
Nikki Baker from Thornhill
3 reviews Toronto, ON
10/10

full eavestroughs with leaf guards

Mark Stone and his crew are a perfect 10. Mark's attention to detail, organization and expertise resulted in the completion of an exceptional job. It was a real pleasure meeting Harvey and Mark and knowing that they would take care of all my needs and requests. They are very relieable and give a solid warrantee. Mark
communicates well and their price was very reasonable. Mark went above and beyond what you normally expect a company to do in completing the job. Thanks Mark see you in the fall.

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Nikki, thank you so much for this amazing review. It really makes us happy that you appreciate everything we did for you. Looking forward to seeing you in the fall. As always referrals are greatly appreciated.

tyronbreytenbach1@yahoo.com from Toronto
T. 1.
2 reviews Toronto, ON
10/10

Disconnect/re-direct downspouts

These guys were great, very responsive and knowledgeable, they showed up on a long-weekend to accommodate my schedule and completed the job quickly and cleanly. I have already noticed the difference in effective drainage following strong spring showers.

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We never stop for our customers. Thank you so much for the feedback. I'm so glad we were able to resolve the drainage issues and improve the look of the house. Look forward to working with you in the future. As always referrals to family and friends are greatly appreciated

Sarah
Sarah
1 review Toronto, ON
10/10

New eaves, downspouts, and porch cover

I first met Mark Stone's father who came to my house to provide a quote. I was immediately struck by his knowledge and friendly demeanor. When Mark Stone and his crew came to do the job, I was overwhelmed with the quality of the materials and thoroughness of their work. Not only was the entire crew extremely pleasant, but the work was done quickly and correctly. They also cleaned up so well, which was impressive. However, even more impressive was the work! Rain water is now directed far from my house's foundation plus my house looks completely different. In fact, it looks brand new. I especially love the modern look of my new black porch cover. Thank you so much!

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the incredible feedback. It's our families pleasure to help. We're so glad you love the quality of work and the guys. Can't wait to work together again. As always referrals to family and friends is greatly appreciated.

janet
janet
3 reviews Toronto, ON
10/10

Eavestroughs, soffits and downspouts

Mark Stone and his team were very communicative, courteous, neat and efficient. Their work is of a very high standard, and improved the curb appeal of our house immensely. I would highly recommend them. thank you.

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much Janet. We're so glad we could help. It was our pleasure. Looking forward to working with you in the future. As always referrals are greatly appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Downspout Service

Ontario Downspout Service is a family-run company with expertise in: Eavestrough Installation, Soffit & Fascia, Siding, Roofing, Trenching and Downspout Disconnection. Servicing Toronto and the GTA, Ontario Downspout Service guarantees quality and reliability at affordable pricing..

CATEGORIES
Gutters & Eavestroughs and Roofing
SERVICES
Eavestrough, Soffit & Fascia, Downspout Disconnection, Siding, Capping, Eavestrough Cleaning and Repairs, Copperwork, Custom Metal Roofing, and Trenching
BRANDS
Gentek (http://www.gentek.ca/en/Index.aspx)
SPECIALITIES
All Aluminum work, including: 5" & 6" Seamless Aluminum Eavestrough, Aluminum Soffit & Heavy Gauge Custom Made Fascia, Aluminum, Vinyl, PVC, Cedar Shake & Wood Siding, Aluminum Garage Door & Window Capping, Eavestrough & Downspout Repairs, Eavestrough Cleanings and Downspout Disconnection, Copperwork, Custom Metal Roofing, and Trenching
WEBSITE
https://www.ontariodownspoutservice.com
PAYMENT METHOD
Cash - Cheque - Credit Cards
LICENSES
Toronto License No. T85 - 4309787
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on new installations
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