I recently engaged Holley Home Inspections for a home inspection on a property I was considering purchasing. Unfortunately, I must express my disappointment with the quality of the inspection and the subsequent report provided by the company.
While the inspector himself seemed knowledgeable during the on-site visit, I was shocked to find that the report I received was incomplete and unreliable. Several crucial details that were verbally discussed during the inspection were completely missing from the report. Areas that required attention were either mentioned in passing or not covered at all, leaving me with a superficial understanding of the property's condition.
What added to my frustration was the lack of professionalism displayed when I raised my concerns. Upon realizing the inadequacies of the report, I reached out to the owner of the company, expressing my disappointment and requesting a refund due to the subpar service I had received. To my surprise, my concerns were completely ignored, and the owner even went so far as to suggest that the report was thorough and accurate.
This dismissive attitude towards a legitimate concern only compounded my disappointment. As a customer, I expected a certain level of accountability and a willingness to address any shortcomings. Instead, I was met with resistance and a refusal to acknowledge the obvious gaps in the report.
It is with great regret that I cannot recommend Holley Home Inspections based on my experience. A reliable home inspection is a crucial aspect of the property buying process, and unfortunately, this company failed to deliver on its promises. I strongly urge anyone seeking a home inspection to carefully consider their options before choosing this particular service.