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D.O.T. Furniture Limited

Furniture
North York ON M6A1M4
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Write a Review
Gord in Mississauga
Gord in Mississauga
1 review Mississauga, ON
0/10

Repair

If you buy anything from this company hope you do not need any repairs
Four weeks ago I brought in an umbrella purchased from them to have a cord replaced - most likely a 15 minute job for a competent person
At this time
- it is not repaired
-they cannot tell me when it will be repaired - they will only say the store will call when it is done
- the store manager keeps giving the same song and dance story that there is only one person to do stores for 20 stores

This tells me
- their product is extremely poor quality which increases repair demand
- their repair department is understaffed which delays timely repairs
- once this company has little regard for customer service and satisfaction

Approximate cost of services:
$120.00
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