Distinct Heating always provides professional, and, sometimes, same day service, when I need it. Yesterday my furnace wasn't staying on long enough to heat the house properly. This was an issue that occurred late last winter and at the time the solution was to replace the pressure switch. I called yesterday morning and a few hours later Ed, my regular technician, came out and reran the diagnostics. Turns out the switch wasn't working quite as precisely as it needed to. Ed replaced it with a new switch at no cost to me. Thanks Ed for your usual great work and thanks Nate for getting Ed out to help me so quickly - I appreciate the two of you making me a priority and giving me such exceptional customer service. You guys are the best!
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- Company Response
Good afternoon Carmen,
Thank you for leaving such a kind review of our company and for being a loyal customer over the years!
It was our pleasure to have Ed stop by your property to get your heat up and running again for you.
We always try to provide same day service for no heat service calls when we can and we appreciate that you always stay on top of your annual maintenance which is so important!
We are very blessed to have Ed as part of our team for the past 10 years now and happy to hear that you appreciate him as much as we do!
Thank you again for your continued support of our small family run business, we greatly appreciate it!
Have a wonderful day Carmen!