Great company to deal with. Great communication in terms of confirmation and reminders for service appointment. I also loved the extra security feature of them sending a photo of the technician prior to his arrival. Ed was friendly and professional. He showed up promptly at the scheduled appointment time and explained all of his findings to me. Will definitely book them again for next year!!
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- Company Response
Good morning Cheryl,
Thank you for taking the time to leave us/Ed such a kind review!
We are happy to hear that you appreciate our communication and reminder process, it truly is a fantastic system!
We love providing the extra security feature of sending our customers a photo of the technician that will arrive at your home so you know who you are opening your door to, especially if it's the first time we have been to your home.
Ed has been a wonderful part of our team for 5 years now and we always love hearing that he arrives on time and takes the time to go over his findings with each and every customer.
We look forward to seeing you again next year and want to thank you for choosing our small family run business!