Citywide Sundecks

Citywide replaced our deck and old looking railing with a great deck and glass railing

replace posts and some beams, flashing moldings'. Very prompt, reliable, kept within budget, demonstrate quality workmanship, easy to get a hold of and clean up well.

We purchased a gut-reno home in West Van that has 2nd & 3rd floor balconies plus a suspension bridge entryway. Within 2 years of purchase, the glass railings on both balconies and entryway had come dangerously loose due to the original contractor’s improper installation of the waterproofing membrane. We had another well-reviewed patio installation company give us an estimate of $40k to remediate the balconies alone which we thought was too expensive. We called Citywide to give us another reference estimate. We were immediately impressed with Paul’s willingness to get down on his knees and dig into the crux of the issue. His experience and expertise was evident from the initial consult and we were pleasantly surprised to find Citywide’s quote to be basically the same as the first patio company BUT Citywide’s scope including the repair of tthe balconies and front entryway.
Work commenced a little late and took longer than expected due to miserable fall rain delays. However, the crew and our team leader, Jonathan, were unfailingly professional, courteous, hard-working and conscientious. A few areas of rot that were not included in the initial scope of work were discovered mid-project but Jonathan and Paul were very fair in minimizing the financial inpact.
While we wished it didn’t need to be done in the first place, we are very pleased with the end result of our balcony/entryway remediation project. Our neighbours have commented how great our entryway looks and we have already recommended Citywide to friends. We are also considering having Citywide come back to do another garage/driveway project. All-in-all, Citywide has been a pleasure to work with.

Great service, fair price, professional quality. These guys won’t steer you wrong. Always very pleased with their product.

A deck off of the back door of our house which needed resurfacing - the old wood had rotted. Citywide did a good job rebuilding the deck, and everything would have been great except for one detail - the screws on the deck surface were supposed to be covered by caps to provide a seamless surface and keep water out of the holes, but were not in stock at the time. I was told that they would be added a couple of months later, but a year later there is no response from citywide to my email, and the work was never completed.

We hired Citywide Sundecks to rebuild our 40 years old sundeck. We selected Duradek vinyl to replace the old fibre glass membrane, replace the old wooden sundeck railing with aluminium railing and rebuild the old wooden staircase. Paul provided us detailed information and quotes on the whole project work. Citywide started the project right on scheduled date. Their project crews were very efficient, courteous and experienced. We had a minor problem with the slope of the sundeck. Paul sent the crew back immediately and fixed the problem accordingly.

The project was completed on time and without any unexpected cost. Paul came in at the end of each project phrase and inspected the work himself. We are very satisfied with Citywide.

The team at Citywide Sundecks impressed us from start to finish! From Paul's patience and willingness to design a deck that fit both our needs and our budget to Jonathan's precise and detailed construction, Citywide exceeded our expectations and was an incredible company to work with!

They were quick, reliable, and always available for questions day or night. Construction started on time and finished ahead of schedule - it was exciting to see the progress after each day of construction and even more exciting to sit and enjoy our first drink on our newly built deck.

We are so happy with the deck that Citywide built and recommend them 100%!

Paul and the Citywide crew were professionals. From the first visit to the final project completion we were kept in the loop. Paul did everything he said he would and the quality of the work was first rate, completed as promised and on-budget (all extras, which we requested, were quoted and approved by us in advance). I recommend Citywide.

City wide took the challenge to do the decking on a old house and did an excellent job.

Paul and his crew are attentive, knowledgeable, and reliable. They have been able to clearly explain what the project entails.