Rock Bottom Underpinning

Foundations
1750 The Queensway Toronto ON M9C 5H5
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Foundations
Rock Bottom Underpinning
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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Rock Bottom Underpinning

Average customer rating:
9.7 10 (69 reviews)

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Laure & Mathieu in Toronto
Laure & Mathieu in Toronto
2 reviews Toronto, ON
10/10

Complex underpinning + Structural works + infloor heating

Relief! This is what comes to our mind when thinking about how Rockbottom executed the job, a complex 5 to 6 ft underpinning for our house, but also fixed the poor work of a precedent not-recommendable crew, in a smooth, honest and hard at work manners, on schedule, on price.
Our newly bought house had shifted and we knew right away an underpinning is necessary before the big reno..
We made the mistake to trust a company recommended by word of mouth that had no internet presence, ended up with a mess, a large central portion of the basement removed, and a price submission over the roof submitted only once the damage was made and we stopped them. Nightmare !
We then ask submission from companies with proven track records; all commented that the structural work, the nature of the underpinning - 5-6 feet deep underpinning and a toe form - over a poor soil quality and the mistakes made by the previous team made the project quite complex.
Rockbottom was one to take the challenge, they submitted a fair and detailed price, along with a properly redacted contract and a comprehensive schedule.
The communication was excellent – thanks Jamie ! - , the team was 6/7 on the job, the worksite was tidied up every day by the book.
The temporary structures were well made, robust, and we could see that team safety was always taken seriously.
Structural engineer and city inspector were always pleased with their work. Thanks Dion !
The schedule was respected, they had an excellent coordination with the next team for some part of the structural work, and the price was on the point what it was submitted as we signed the contract.
We really felt they went the extra mile for us all along, and will further recommend them to anyone looking for a honest, acknowledgeable, experienced and overall extremely professional company.

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Company Response

Laure and Mathieu

Thank you for the amazing review! Yes, you are correct this project was a challenge as a previous company had turned a hard underpinning project into a even more difficult project- luckily we were able to complete it safely, on time and on budget.

Hope you're enjoying your new space

Thank you

The Rock Bottom Underpinning Team

phillipdewolf
phillipdewolf
0 reviews Toronto, ON
10/10

Basement Underpinning

Professional, hard working, courteous and clean. Our project finished on time and on budget. We highly recommend the Rock Bottom team to successfully meet your basement underpinning needs.

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Company Response

Hi Phil!

Thanks for the awesome Review

The Rock Bottom Underpinning Team

2160942
2160942
0 reviews Toronto, ON
10/10

Garage Foundation

Dion, Jamie, Sergio and company did a fantastic job planning, navigating multiple changes needed (due to environmental sensitivity of the space) and executing the foundation installation. They communicated continually, ensuring I was kept informed of all the steps to be taken, decisions to be made, and coordinated with other suppliers and the city flawlessly.
I can't recommend them enough - if you have a project in mind, give Dion a call!

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Company Response

Hi James

Thanks for the amazing review. Your garage project was a great success even with a bunch of hurdles that we encountered due to external factors!

Thanks for being such a great client

The Rock Bottom Underpinning Team!

Adriana
Adriana
0 reviews Toronto, ON
10/10

Bungalow basement underpinning and infloor heating ~900 sq.ft.

Rock Bottom are the wizards of underpinning. Their work is impeccable, and their work ethics are admirable. We sneaked in every day after they were gone in the basement... We were consistently impressed by the steady progress they made and how organized they left their tools and machinery. All the phases were executed either on time or ahead of schedule. Imagine that!

We had a few surprises along the way... Jamie and Sergio responded promptly and were able to resolve them seamlessly and without impacting the end result or the project timeline.

Most importantly, they were right on the planned budget, there were no cost overruns, we paid for what was quoted exactly. Imagine that!

Highly recommended!

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Company Response

Hi Adriana!

Amazing review and very well put. Thank you for the amazing referral and review. Hope the rest of your basement renovation goes amazing!

Thank you

The RockBottom Underpinning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Rock Bottom Underpinning

Quality and speed of work was fantastic. Project Management was very attentive and thoughtful as well. Couldn't have been a better experience

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Company Response

Hi Matt

Thanks for the awesome review! Enjoy the new space

Thank you

mcoombs
mcoombs
3 reviews Toronto, ON
10/10

1926 brick house underpinned

I purchased a small older 1.5 story house and the basement was less that 6 ft in a lot of places. Rock Bottom underpined and put in a structural beam and heated floors Feb 2021. We had slight delays because of the Covid-19 restrictions. But it went ahead and I am grateful it all happened before I moved in as it is a REALLY messy job. Jamie and the crew have a smooth methodology so everything went smoothly and they coordinated with the structural engineer, HVAC & plumbing contractors as required. The basement now has a washroom, laundry, bedroom and rec room.

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Company Response

Thanks for the awesome review Michelle! Enjoy the new space

Thank you

Private User
Private User
Private User reviews Toronto, ON
10/10

East York Underpin / infloor heating

I am more than pleased to provide Rock Bottom Underpinning with a positive review from our recent project. Our experience from conception to completion was excellent. Their quote was clearly put together. All items required for a project of this type were clearly defined. Any additional cost to the project that we could decide on adding after work had started were also clearly quoted. The pricing and cost never changed for the duration of the project and e were given a 4 to 6 week timeline. Even with the pandemic and delays that were beyond their control the timeline was still met. The workers who attended our project were wonderful people. They were very nice and polite with our family, they were great with our neighbors, they were great with the public walking by, they kept the street and our shared driveway clean every day, they worked safely, kept the site organized and were overall just very pleasant people. They could not have been more professional and their work was as close to perfect as it could get. I recently spoke with the building inspector to align an inspection for the remainder of the work I was doing in the basement myself and he brought up how impressed he was with Rock Bottom’s work. I can’t believe how our basement looks now and the amount of care that went into each step of the process. At not one point of this project did I feel any stress or worry - I can’t thank Rock Bottom enough for making such a comprehensive project go so smoothly.

1 of 1 people found this review helpful.
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Company Response

Hi Dustan!

Thank you for the time you've taken to share your experience with our future customers! We are very thrilled to hear that the experience you had with Rock Bottom Underpinning was a flawless one! The crew loved working non your home- and we hope you enjoy the final product that our team has produced. Give us a shout once the basement is finished!

Thank you

The Rock Bottom Underpinning Team!

laura.chelaru
laura.chelaru
0 reviews Toronto, ON
10/10

Full underpin + new footing for addition

Rockbotttom was recommended to us by our builder as very reliable and good at what they do. The project was for a 100+ year old house backing into a ravine and very close to a neighbours house, so we were worried about all the possible complications that could occur. Thankfully there were no issues, and the team at Rockbottom were able to finish the underpinning a week sooner than expected. We booked them in February for the job in March. Had we waited longer the would not have been able to fit us in till much later as they are very in-demand.

We had spoken to another underpinning company prior to contracting RB, so can confirm RB pricing to be very fair.

The guys there were very responsive and a pleasure to deal with.

Thank you!

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Company Response

Hi Laura!!

Thanks for the awesome review! The project went great and we're excited to see the final product.

Thank you

The Rock Bottom Underpinning Team!

Claire in Toronto
Claire in Toronto
0 reviews Toronto, ON
10/10

Worth every penny

I can't say enough about Rock Bottom. We were hesitant about the cost, but they came in similar to other quotes and seemed the most professional. We were right - they handled absolutely everything, from city permits to drawings helping us plan beams and posts.. everything. The guys who dug the basement out for 8 weeks were some of the hardest working people I've seen. Jamie our account manager was so helpful guiding us through it. We have a gorgeous extra 700sq ft in our small semi and couldn't be happier!

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Company Response

Hi Claire!

Thanks for the kind words! The crew loved working in your basement, and we're so happy you love the new space! We strive to provide our customers with the best underpinning service imaginable. Enjoy the new space!

Thank you

The Rock Bottom Underpinning Team!

kcowie in Etobicoke
kcowie in Etobicoke
2 reviews Toronto, ON
10/10

Midtwon Toronto Underpin/ Foundation

Rock Bottom were very professional from start to finish on the job we hired them for. The job consists of underpinning, excavation, slab work, new foundation and below slab drains. They were on site daily and worked diligently throughout to completion.

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Company Response

Kevin,

Thanks for the amazing review! The project went great. Hope you enjoy your forever home with a cool, new basement!

Goodluck!

The RockBottom Underpinning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rock Bottom Underpinning

We at Rock Bottom Underpinning have a team of well-experienced and qualified professionals. Our work is specialized and requires skills that not every company employees possess. We are constantly going through specialty training and
we always use high-quality tools, materials and equipment to ensure a professional finished product. Our employees are the foundation of our company and your home. Our professionals also extend beyond our company and include a list of amazing;Structural Engineers and Engineering firms, Architects and Architectural firms, Mechanical Engineers and Mechanical Engineering firms, Heating and Air Conditioning partners, Electrical firms, plumbing specialists that we have trusted throughout the years. We have all of the support required to make sure your project is completed
professionally, on time and on budget.

Rock Bottom Underpinning has been providing top-quality services to its clients for over 35 years. We treat every customer with the respect they deserve. Our team provides professional customer service to ensure that your experience is a great one.

Our team specializes in underpinning, basement additions, basement walkouts and in-floor heating, no matter how complex the job may be. We provide outstanding workmanship and exceptional service, building our reputation on honest services that our customers can trust.

Our licensed and insured team strives to do their jobs with the utmost excellence and professionalism. We’ll make sure that your project runs smoothly and seamlessly. Our team gets in, gets the job done, and gets you back to your life!

CATEGORIES
Foundations
SERVICES
sewer and drains, underpinning, benching, concrete foundations, home renovations, bathroom, basement and kitchen renovations, waterproofing, shoring, walkways, basement walkouts, porches, concrete stairs, interior renovations, garage construction, residential remodeling
WEBSITE
http://www.rockbottomunderpinning.com
YEAR ESTABLISHED
-1999
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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