Relief! This is what comes to our mind when thinking about how Rockbottom executed the job, a complex 5 to 6 ft underpinning for our house, but also fixed the poor work of a precedent not-recommendable crew, in a smooth, honest and hard at work manners, on schedule, on price.
Our newly bought house had shifted and we knew right away an underpinning is necessary before the big reno..
We made the mistake to trust a company recommended by word of mouth that had no internet presence, ended up with a mess, a large central portion of the basement removed, and a price submission over the roof submitted only once the damage was made and we stopped them. Nightmare !
We then ask submission from companies with proven track records; all commented that the structural work, the nature of the underpinning - 5-6 feet deep underpinning and a toe form - over a poor soil quality and the mistakes made by the previous team made the project quite complex.
Rockbottom was one to take the challenge, they submitted a fair and detailed price, along with a properly redacted contract and a comprehensive schedule.
The communication was excellent – thanks Jamie ! - , the team was 6/7 on the job, the worksite was tidied up every day by the book.
The temporary structures were well made, robust, and we could see that team safety was always taken seriously.
Structural engineer and city inspector were always pleased with their work. Thanks Dion !
The schedule was respected, they had an excellent coordination with the next team for some part of the structural work, and the price was on the point what it was submitted as we signed the contract.
We really felt they went the extra mile for us all along, and will further recommend them to anyone looking for a honest, acknowledgeable, experienced and overall extremely professional company.
- Company Response
Laure and Mathieu
Thank you for the amazing review! Yes, you are correct this project was a challenge as a previous company had turned a hard underpinning project into a even more difficult project- luckily we were able to complete it safely, on time and on budget.
Hope you're enjoying your new space
The Rock Bottom Underpinning Team