City Roofing & Aluminum Co.

Roofing
Toronto ON M1V 0B7
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Roofing
City Roofing & Aluminum Co.
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97%

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Reviews for City Roofing & Aluminum Co.

Average customer rating:
9.7 10 (146 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

roof repair

Peter and his team replaced our roof early this week. From our initial meeting, I found Peter to be professional, knowledgeable and sincere. He personally inspected the roof, took pictures and showed these to me, explaining in detail the problem and the work that needs to be done.

On installation date, they arrived at our place on time. They immediately covered both sides of the house with polytarps to ensure that all debris will be collected and disposed off properly. They worked tirelessly the whole day, taking out the old shingles and the damaged plywood, and installing the new shingles and vents. They were quite efficient in installing the new roof and thorough in cleaning up the area. His crew checked the area several times using a magnetic cleanup tool to ensure that all nails and/ or metal debris will be taken out from the premises. Prior to leaving, Peter himself did a final check of the area using this magnetic sweep to ensure that there were no nails left behind.

Overall, I am very pleased with the quality of work, and the professionalism and care that Peter and his team showed. Good thing I chose City Roofing. I will definitely refer him and his firm to my friends and relatives.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your valuable review !
We will definitely keep up the good work and service.

W&D in Markham
W&D in Markham
12 reviews Markham, ON
10/10

New Roof

Our neighbours and we got several quotes and decided to go with City Roofing. Peter is very knowledgable and his team is professional and efficient. He personally came to check the roof to make sure it's okay when the job was done. He used a metal detector to grab all the nails for us as we were concerned with our children stepping on them.

One day after a windy and rainy day our aluminum fascia cover was falling off. Our builder didn't do a good job nailing it in. I called Peter and he came to take a look within an hour, and came the following day to fix it for us!!!!

We have recommended Peter to our friends and they also are happy with their new roof and his customer service.

Thank you Peter and team!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

Chin in Mississauga
Chin in Mississauga
1 review Markham, ON
10/10

Emergency Roof repair

Hi Peter,

I wanted to write to you to commend you on the recent Emergency roofing repairs at my townhouse in Blacklocust Drive.

The fact that you responded to the call on a Sunday, within 2 hours was amazing. However, you topped that by showing up again, in the rain to truly inspect the problem and fixed the leaking roof permanently was nothing short of remarkable customer service. Please accept this as my sincere gratitude.

I will be sure to reach out to you and City Roofing whenever me, my family and friends are having roofing issues.

Approximate cost of services:
$200.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

Lap Ki in East Gwillimbury
Lap Ki in East Gwillimbury
2 reviews Vaughan, ON
10/10

Roofing (Excellent Job and Service!)

Peter and his team replaced my roof last year (2016) and the quality and workmanship were both excellent. They finished the job (both roofs on 2 semi detached houses) before 7pm which was beyond my expectation (I knew that some companies won't be able to finish until after 9pm). Peter personally inspected the roof and made sure the area is clean. Two days ago a raccoon ripped off a metal strap and couple of shingles from the roof. Peter fixed it next day after he got my call without charging me (Animal damage is not covered by the warranty). What a services!

Approximate cost of services:
$2,800.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

JaniCe in Toronto
JaniCe in Toronto
1 review Toronto, ON
10/10

Roof replacement

Peter and his team just replaced my roof a week ago. They did an amazing job. Peter is very professional and he pointed out to me about my leakage eaves-trough and personally made sure it was fixed. Furthermore, they did a great job cleaning up afterwards.
Peter also followed up with me to ensure everything is ok. I am very satisfied and will recommend it to my friends/coworkers for sure.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

KAR in Markham
KAR in Markham
4 reviews Markham, ON
8/10

Is the company still in business?

Is the company still in business? I had the roof done by City a few years back and would like them to come back to replace the eavestrough and other work. Emailed Peter more than a month ago and no answer, called 2 days ago to follow up and left a vm and also emailed again. Today when I called his mailbox is full.
I would hate to have to bring my business to another company as Peter did a great job on my roof but I can't wait forever for a call that may or may not happen.
If the company is not in business please put a message on your website or voice mail so customers would know not to bother you any more.

Approximate cost of services:
$8,000.00
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Company Response

We apologize for the late reply as our season has just started in April and We are experiencing exceptionally high volume of calls and email enquiries. We will definitely do our best to respond to all requests in the fastest possible timely manner. Thank you for your business!

Roberto Newmarket in Toronto
Roberto Newmarket in Toronto
1 review Toronto, ON
10/10

Roof Repair

I had issues with my shingles due to strong winds and needed to have it repaired asap!

I contacted Peter from City roofing about some issues I was having with my roof. He knew exactly what needs to be done. Peter scheduled to fix my roof during the long weekend and he did an amazing job!

In addition, Peter followed up with me a week later to see if I had any issues with the repair he had done. Needless to say, that is what I consider great customer service!

Peter did such an amazing job that I highly recommend his services.

I will definitely use Peter in the future, please

Approximate cost of services:
$150.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Damaged Shingles

After the installation of the new roof by City Roofing in the year of 2006 (nine and half years ago), two pieces of shingles were damaged recently by strong wind. Peter Yee came and have them fixed with no charge. City Roofing did honour the 10-year workmanship warranty! Thanks!

Approximate cost of services:
$0.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good service and stand behind all of our work.

RT in Newmarket
RT in Newmarket
1 review Markham, ON
10/10

Roof repair completed

I would like to thank Peter Yee for his prompt reply to my distress call for help. The recent high winds blew away some of the shingles from my roof. I really appreciated Peter's immediate attention to repairing the damage and thus honouring the 10 year warranty on my roof..

Approximate cost of services:
$0.00
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Company Response

Thank you for your valuable review!
We will keep up the good work and service.

Carl from Markham
Carl from Markham
2 reviews Ajax, ON
10/10

Roof Repairs.

I made a mistake initially by not having City Roofing Peter & his team, to replace my roof in Cachet Woods, I went with another company and most of the shingles from the front blew away in 6 years. I then called the expert Peter to help me contain it, in Summary he is very professional, and thinks outside of the box, to provide the best possible solution to fit your current needs.
Therefore if you looking for a new roof or repairs to your existing one. Please contact Peter at 416-806-1109. he will give you a great roof, and most important peace of mind.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your valuable review!
We will definitely keep up the good work and service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Roofing & Aluminum Co.

City roofing and aluminum co. has been in business since 1994, over all these years, our extreme commitment to excellence and customer service make us one of the most trusted name in the roofing industry.
Our roofing department offers residential and commercial services including re-roofing; new roof construction and retro-fitting, we install a wide range of materials such as asphalt shingles, metal roofing, composite roof and cedar wood shakes.
Our aluminum department offers complete aluminum product.s and sheet metal work, our crews utilizes state of art tools and equipment to install aluminum soffit, fascia, seamless eavestrough and rainware accessories.
What’s more, in addition to providing re-roofing services and new construction work, we also offer roofing repair services, on-going maintenance service, and roofing inspection consultations. These services are designed to extend the life of your roof by identifying and fixing the minor problems before they become major issues.

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