Jamison Furnace Ltd

Heating & Air Conditioning
Calgary AB T2E 2P6
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Reviews for Jamison Furnace Ltd

Average customer rating:
9.9 10 (173 reviews)

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Ben's Electric Solutions Team
Ben's Electric Solutions Team
1 review Calgary, AB
10/10

air conditioner install

Jamison furnace is a top notch Heating and Air conditioning company. We have worked along side them for many years and always appreciated their dedication to quality installations and customer service. You can't go wrong with Jamison Furnace!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for this excellent review Ben. It's been our pleasure to have worked along side with Ben's Electric Solutions Team over the years. Our companies compliment each other nicely!

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair

Quick and friendly service. Helped us promptly during severe cold. Gave some advices over the phone and followed with a prompt visit and repair.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for taking your time to submit this kind and helpful review. So glad we were able to provide the prompt repair in the severely cold weather. Our goal is to get the heat back on as quickly as possible for our clients.

Thanks again!
Susan Jamison
Office Manager
Jamison Furnace LTD and Air Conditioning

Private User
Private User
Private User reviews Calgary, AB
10/10

Thermostat

Susan and Curt were so courteous and helpful right from my first phone call with them. Susan covered steps for me to take to ensure I actually needed a service call. Both Susan and Curt took the time to provide me with useful information and tips for the efficiency of my thermostat and furnace. I felt they listened to me and did not just try to sell me more products or services. I was very happy with them and would definitely call them again and will recommend them to others. Thank you so much for your informative, courteous, efficient service.

Approximate cost of services:
$436.00
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Company Response

I am so delighted you felt listened to by Curt and myself. We endeavour to take time to discern what our clients' might need, and if we can prevent the need for a service call with obtaining some information, then so much the better for everyone. We always appreciate a thoughtful recommendation and we look forward to being of service should you need a service call in the future. Thank you so much for taking your time to submit this review.

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace LTD and Air Conditioning

Cutie in Strathmore
Cutie in Strathmore
0 reviews Calgary, AB
10/10

Furnace working again!

I am a big fan of Jamison Furnace from my previous experience and I was always happy with the service Curt and Susie provide.

My furnace stopped working right in between two cold spells and I was worried it was going to be a major repair or the dreaded furnace replacement.

When I called Susie at Jamison Furnace I was worried it was gonna be days before my request for service was going to be addressed and I was very happy to find out Curt was in the area and would be able to accommodate me on such a short notice.

20 short minutes later Curt was at my door ready to help and 45 minutes later my furnace was working again!

I appreciate Curt for his honesty and trustworthiness, his experience and wanting to get the job done right the first time.

Curt really cares about his clients and each time I have had the pleasure of using Curt's help it feels like seeing a good old friend.

Curt also has a quick wit and is such a joy to be around while he works his magic.

I am incredibly lucky Curt is here for me to make my world warmer or colder depending on the season.

Approximate cost of services:
$819.00
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Company Response

Such a lovely review! I love that when Curt shows up "it feels like seeing a good old friend". He really does care about each client and strives to provide the very best service he can provide for each client. Timing is everything.....so glad that worked out to get him to your home as quickly as we could! I believe he does "work magic" on the Furnaces in the winter and the Air Conditioners in the summer:)

Thanks again for the thoughtful review!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

s.barratt53
s.barratt53
0 reviews Calgary, AB
10/10

Furnace repair

My furnace died on the coldest day this winter...-45! and Curt from Jamison Furnace was there within a few hours to fix it. I have used this company in the past when I've had problems with my furnace as they are a very reputable, prompt and honest company. I would highly recommend Jamison Furnace to any person who needs great service with competitive pricing.

Approximate cost of services:
$716.00
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Company Response

Gotta love those -45 Calgary days!!! I'm not sure if there ever is a "great" time for the furnace to fail but I'm pretty sure -45 is NOT it. So glad we could be of service again when you needed us and thanks for the repeated loyalty!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

Private User
Private User
Private User reviews Calgary, AB
8/10

Furnace Fix

Great service! Excellent booking and lots of phone calls to confirm the time and try to get us in earlier. Came on time, was very quick and efficient, explained a lot to us. The only thing was we knew the service was $180 for the first hour but we didn't know the part was going to be $180 as well, until we got the invoice.

Approximate cost of services:
$350.00
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Company Response

So happy you found the service great and that you appreciated being updated as to the technicians arrival time! Apologies for any lack of clarity with regard to the cost of the part(s) needed (on top of the service call out fee), though that is all but impossible to know until the technician has had eyes on the furnace and has diagnosed the problem (and thus now knows what part is required), and often until we've replaced our stock on the part. Our cost on parts can change quickly, seeing us often not knowing what we should currently be charging for a part we've had in stock for a while until after the repair has been performed and we've restocked the part.

I really appreciate you bringing this issue to my attention and I will endeavour to bring further clarity to clients calling in for a repair.

Thank you so much for your review!

Sincerely,

Susan Jamison
Office Manager
Jamison Furnace and Air conditioning

Private User
Private User
Private User reviews Calgary, AB
10/10

Amazing

Susan at dispatch is amazing. The gentleman who helped us was so kind and efficient, thank you Jamison!

Approximate cost of services:
$627.00
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Company Response

Ahhhhh that is so thoughtful! We really appreciate you taking your time to submit a review. Thank you so much!

Susan Jamison
Office Manager
Jamison Furnace

Julian in Calgary
Julian in Calgary
1 review Calgary, AB
10/10

Prompt, knowledgeable, and excellent customer service

The staff and tech at Jameson were amazing to deal with. Susan on the phone was helpful with giving advice to help troubleshoot the problem. She was also transparent on giving an ETA for when the Tech (Curt) would arrive. As soon as Curt arrived he thoroughly explained the issue and provided a step by step guide on how to fix the issue on my own if the problem where to happen again. Curt also caught the ignitor was at the end of it's lifespan and was able replace it before it failed. Overall I'm pleased and would highly recommend Jameson.

Approximate cost of services:
$370.00
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Company Response

Thank you Julian for the fantastic review! I don't have the skill set that Curt does but I like to troubleshoot with our clients to see if we can prevent a service call if not needed. Curt is very thorough and detailed with his explanations and he loves to help folks:)

Thanks again for the excellent recommendation!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning

Daniel in Calgary
Daniel in Calgary
1 review Calgary, AB
10/10

Furnace and Air Conditioning Maintenance.

Jamison Furnace's Service Person Curt is Extremely Knowledgeable, timely, courteous and honest. Curt left a clean workplace and best of all our furnace and A/C running perfectly. I have no hesitation in recommending the services of Jamison Furnace Ltd. We will continue to use the services of this fine company.

Approximate cost of services:
$800.00
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Company Response

Hi Daniel,
Thank you so much for the outstanding review and we look forward to serving you in the future!
Take Care,
Susan Jamison
Jamison Furnace and Air Conditioning

Chuck
Chuck
0 reviews Calgary, AB
10/10

Excellent Peace-Of-Mind Inspection

Excellent job by Curt for our home inspection of furnace, humidifier and air conditioner. A through professional!

Approximate cost of services:
$550.00
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Company Response

He is that! Thank you for taking your time to submit this "Excellent" review.

With much appreciation!

Susan Jamison
Office Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jamison Furnace Ltd

"Good enough" isn't good enough for Jamison Furnace! Our clients deserve more; more proficiency, more product quality, more craftsmanship, more integrity, more attention to detail, and more customer service, which all add up to more value. At Jamison Furnace, YOUR needs come first, not our bottom line. Allow us the privilege of serving you and your family, and experience our high standards of craftsmanship, value, and exceptional customer service.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioning, Garage Heater, Humidifiers, Thermostat, Ductwork, HRV (Heat Recovery Ventilators), and Ventilation Equipment
SERVICES
Sales, design, installation, maintenance, repair, and replacement for residential heating, cooling, and ventilation systems and equipment.
BRANDS
We use Goodman brand equipment as our house brand for furnaces and air conditioners, and Sterling for our garage heaters, as we've found these brands to exceed our high standards for product quality, product support, and price point, thus in our eyes providing the most value for our clients. It's worth noting that while there are about 30 equipment brand names in the North American residential heating and cooling market, these 30 brands are being owned and produced by 6 corporations, creating an illusion of choice for consumers, as opposed to true choice. These days, purchasing a brand with brand recognition buys you that alone, as the major brands who earned a quality reputation over the second half of the last century have been simply coasting on that reputation for the past 20+ years, as opposed to actually living up to it.
SPECIALITIES
Residential HVAC (Heating, Ventilation, & Air Conditioning). We service and maintain all makes and models of residential HVAC equipment.
WEBSITE
http://www.jamisonfurnace.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
RETURN POLICY
We're not happy unless you are.
PAYMENT METHOD
Cheque, Debit/Interac, Visa, Master Card, and eTransfer.
LICENSES
Sheet Metal Worker, Refrigeration & Air Conditioning Mechanic, Plumber, Gasfitter B
MEMBERSHIPS
BBB, BNI, AIT
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal Worker, Air Conditioning Mechanic, Plumber, Gasfitter B
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$180 Regular / $280 OT
BONDED
Yes
PROJECT RATE
$120/Hour Regular / $180/Hour OT
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranties: Furnace & AC - 10-Year Parts, Water Heaters - 6-Year Parts & 8-Year Tank
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