Chestnut Flooring

Floor Laying & Refinishing
Vaughan ON L4K 5N9
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Reviews for Chestnut Flooring

Average customer rating:
9.5 10 (138 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring Reno

Best experience I have ever had! Nemo and his staff explained every little detail to me and made sure I was well informed before I made a decision. Workers showed up on time were clean and respectful. I would definitely recommend them.

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Bowmanville, ON
10/10

Hardwood Flooring

Since my negative review last week, Nemo (the Owner) reached out to me to apologize and try and explain what had gone wrong. My salesperson was making promises and deals that he could not deliver. That person is no longer employed there. Nemo went over and above making this right for me. He has a really nice showroom, lots of choice. John in the back was great too!! Will return for sure! Very poor customer service. Was in showroom, was told to check measurements and call in to place order, which I did and was told an incorrect price that they would not honour so I went ahead anyway and then drove 50 minutes to pick up promised hardwood and nosing that was to be ready last week and found out no nosing and could not get it for at least 10 days. I was told they could rush it in 24hrs a week ago. Manager really didn't care, offered me a refund and no apologies at all.

Review has 2 previous versions
Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Flesherton, ON
10/10

Bathroom vanity

Mix up with the vanity, but Nemo explained the fault was with the distributor, I am very satisfied with the vanity I did get from Chestnut flooring. thank you again

Review has 1 previous version
Approximate cost of services:
$1,000.00
1 of 2 people found this review helpful.
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Greg Burgoon from Toronto
Greg Burgoon from Toronto
3 reviews Toronto, ON
10/10

Floor demolition, and Engineering Hardwood Flooring installation

Nemo provided unbelievable service and guidance. From the moment I stepped into his store, to the moment I stepped onto my new floor, the service was spectacular. John, their demolition/leveling guy, also provided exceptional service.

There were some hiccups with my condo/noise complaints, and John and Nemo figured out a solution, and still got the job done on time.

I will definitely be recommending them to anyone I know that is doing flooring in the future.

Approximate cost of services:
$9,000.00
0 of 1 people found this review helpful.
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Ellen from Burlington
Ellen from Burlington
1 review Burlington, ON
10/10

basement flooring and stair carpeting

PERFECT from start to finish! From the moment we first talked to Don on the telephone we knew we were in great hands. He was knowledgeable, thorough, made excellent suggestions, and helped us in every way possible. We were lucky enough to meet Nemo (the owner) on our visit to the showroom. He, too, was amazing to work with. The installers arrived when expected, were respectful, personable, and did exceptional work. Saeed was a laminate installing expert, Amir ensured that cleanup was done to perfection, and Joe was a carpet-laying artist. We enthusiastically recommend Nemo, Don, and their team. Exceptional service, highest quality products, and outstanding workmanship.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Gazoo from Toronto
Gazoo from Toronto
3 reviews Oakville, ON
8/10

Laminate Flooring

Okey everything workout in the end... Nemo is a trusting professional business man who make good on his word... I would recommend Nemo to anyone who needed flooring.. Chestnut flooring is good in my books and the help out. It is also nice to know that Nemo helps support rescue animals.

thank you

Gary

Review has 1 previous version
Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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Jose Family
Jose Family
4 reviews Brampton, ON
9/10

Carpet Reinstallation

Great work by the installers. The installers were on time. They did the work perfect. They were quick as well in their work. They were very careful with the furnitures, walls and base boards. They even arranged the old carpets well for waste collection. Overall it was a great service though we had to wait for almost a month to get the carpets delivered to the store. Moreover, it would be great if the store officials update about the status without follow up calls from customers.

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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JD from Mississauga
JD from Mississauga
1 review Mississauga, ON
10/10

Carpet Installation

They did an awesome job in assiting us with a replacement carpet for our upstairs. From color, to style to instalation. They really care about customer service and know their products. Have no hesitation in recommending

Approximate cost of services:
$1.00
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Nick from Richmond Hill
Nick from Richmond Hill
2 reviews Richmond Hill, ON
10/10

New carpet for stairs

The old, worn and drab carpet on our stairs really needed to be replaced. We first went to Home Depot and their quote was very high even without good quality carpet. Their service was also quite poor, especially in store.
So we checked on Homestars and saw all the great reviews for Chestnut flooring and thought we'd give them a try. They did not disappoint. The quality of their work and service was exceptional with a very short turnaround time. Don was able to come a day or two after we called to provide an accurate quote and schedule the work much sooner than Home Depot could, and at a much more affordable price (several hundred dollars less even with top quality carpet). He took the time to show us different samples and help us decide on the best combination of design, colour and quality of material for the job.
The installers were very good, punctual, clean, professional and efficient, completing the job in only a few hours like true experts. I would recommend them to others and use them again for future jobs.

Thanks Chestnut!

Approximate cost of services:
$1,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chestnut Flooring

Chestnut Flooring is Toronto's premier flooring destination, trusted and recommended by interior designers. We offer a select assortment of quality flooring products in chic and on-trend styles. Visit our Greater Toronto Area store to discover a unique selection of hardwood, laminate, luxury vinyl, and carpet. Our products and brands have all been selectively chosen, to exceed a high standard of quality and style. Speak with our flooring expert team to get professional guidance and recommendations for your next flooring project. With exceptional technical knowledge and design proficiency, they'll guide you through all of the intricacies that you should keep in mind when selecting the right floors. Discover a different level of aesthetics that can be achieved with patterned floors, wide plank hardwood, parquets, custom combined floor styles, and much more. Achieve a higher level of style with your flooring, by choosing the flooring provider that GTA designers choose most.

CATEGORIES
Floor Retailers and Floor Laying & Refinishing
PRODUCTS
Hardwood, Laminate, Luxury Viny, and Carpet
SERVICES
Supply, Installation, and Refinishing Floors
BRANDS
1867 Flooring Ambiance Anderson Hardwood Anderson Tuftex Appalachian Armstrong Beaulieu Bella Flooring Plus Berti Biyork Bruce Canadian Standard Castle Combe Coswick Divine Dubeau Epico Fuzion Gesco Goodfellow Green Touch Kronotex Laurentian Lauzon LifeStepp Mercier Mohawk NAF Northernest Obsession Purparket Richmond Rivafloors Royal Image Schnier Shaw Stevens Omni Tosca Toucan Vidar Vinylinx
STYLES
Classic, Modern, and even Custom
SPECIALITIES
Luxury European products including hardwood, laminate, vinyl, and carpet. We also provide competitive prices on widest range of flooring products. ‍In-house A to Z services.
WEBSITE
https://chestnutflooring.ca/
YEAR ESTABLISHED
2012
RETURN POLICY
https://chestnutflooring.ca/online-store-terms-conditions/
PAYMENT METHOD
Credit, Debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2000
BONDED
Yes
PROJECT RATE
https://chestnutflooring.ca/flooring-cost-calculator/
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty on workmanship is 1 year from the date of Installation.Products as per the Suppliers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.