Chestnut Flooring

Floor Laying & Refinishing
Vaughan ON L4K 5N9
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Reviews for Chestnut Flooring

Average customer rating:
9.5 10 (138 reviews)

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Daniel
Daniel
0 reviews Vaughan, ON
10/10

Amazing service and staff

Amazing service, so easy to deal with.. GREAT prices!! Thanks!!! Will definitely recommend to friends and family.

Approximate cost of services:
$3,000.00
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Company Response

Thank you, Daniel! We appreciate your kind words and recommendation. It's our pleasure to provide amazing service and great prices. We look forward to assisting your friends and family too! - Chestnut Flooring, 905 761 6655

Private User
Private User
Private User reviews Vaughan, ON
10/10

Engineered

I'm very impressed with how fast and clean the started and finished my project I'm a designer .
I will for sure use them in the future again.Highly recommended. polite installers and
people in store are very helpful.I also loved huge variety they have.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your kind words! We're thrilled to hear about your positive experience with Chestnut Flooring. We look forward to assisting you with any future projects, and we're here to help anytime.

Private User
Private User
Private User reviews Toronto, ON
10/10

LVP flooring

I am a designer. I used Chestnut flooring for one of my clients. They had so many options. I was very happy with my choice. The installers were very pleasant and polite. They asked all the right questions and the installation was 5 star. I wouldnt hesitate to use them again.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for choosing Chestnut Flooring! We're thrilled to hear that you were pleased with our wide selection, installation, and service. We look forward to assisting you again in the future!

farhad in Toronto
farhad in Toronto
0 reviews Toronto, ON
10/10

My residence in East Gwillimbury

I have visited chestnut just while moving in jane st. Ms. Shery recommended me an engineered hard wood with perfect quality and price.
She guided me for choosing the right product.
And finally, i finishes with great looking floor and got greet service.
Thank you all in chestnut.

Approximate cost of services:
$20,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you, Farhad! We're thrilled to hear about your positive experience with our team and our engineered hardwood. Enjoy your beautiful new floor!

Kelly in Toronto
Kelly in Toronto
1 review Toronto, ON
10/10

Basement Reno

Amazing customer service very neat showroom, has lots of different samples to take a look at

Approximate cost of services:
$2,000.00
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Company Response

Thank you, Kelly! We're thrilled you had an amazing experience with our customer service and showroom. If you ever need more samples or assistance, feel free to reach out. We appreciate your support!

Doria
Doria
1 review Toronto, ON
10/10

Hardwood Flooring

Fantastic service and installation!! From start to finish I had an excellent experience with Chestnut Flooring. Sherry was an absolute pleasure to deal with!! She is knowledgeable, organized and went above and beyond to ensure every aspect of the project was handled flawlessly. After purchasing the engineered hardwood, Sherry arranged for accurate measurements to be taken. A gentleman named Johnny not only completed the measurements with precision but also took the time to consider and explain details such as trim and transition pieces. The installation is immaculate and was completed in a day and half. The installers Abdiel and Yizzrel are friendly, professional and knowledgeable and could not have done a better job!! The quality of the hardwood and workmanship is unbeatable!! A big thank you to the entire team at Chestnut Flooring!

Approximate cost of services:
$7,000.00
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Company Response

Thank you Doria for your kind words. Hope you enjoy your new floors for many years to come.

D
D
0 reviews Toronto, ON
0/10

Chestnut Flooring - No after sales support

I purchased Engineered Hardwood Flooring from Chestnut Flooring. Upon delivery, the boxes were opened to discover that the core of the product below the veneer was completely different and inferior from the sample presented by Sherry from Chestnut Flooring.
The hardwood manufacturer was very responsive, provided a return authorization and offered a refund to Chestnut within 2 days.
Subsequently Nemo, CEO of Chestnut Flooring refused me immediate credit, but sent me an email stating that all Chestnut sales were final and that refund to me would take 4-6 weeks to process. His explanation for holding funds for an extra month - Chestnut policy different than manufacturers.
Recommendation; Do not prepay Chestnut Flooring prior to inspection of flooring delivery.

Approximate cost of services:
$7,000.00
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Company Response

Hi
apologies about your experience with our company.
As you know, we're an authorized dealer of Fuzion, and not the manufacturer of the product. So, we've forwarded your concern and asked for the supplier's inspection. After careful review of the order and delivered boxes, you were ensured that the product is not defective and matches the provided description.
Nevertheless, as a good faith, we agreed to exchange the product for you and process the refund following our 4-6 weeks policy. However, you decided to keep the product and move on with the project.
Again, we're sorry for the inconvenience and hope you like your new floor.

Private User
Private User
Private User reviews Toronto, ON
9/10

Hardwood floor

We received great service from Sherry when we bought the hardwood floor last month.She is friendly, flexible and responsible.

Approximate cost of services:
$11,000.00
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Company Response

Thank you!

Marinos in Fort Erie
Marinos in Fort Erie
0 reviews Fort Erie, ON
10/10

Hardwood flooring

Sheri was amazing and Chestnuts service is second to none.
I highly recommend to anyone looking for flooring.

Approximate cost of services:
$25,000.00
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Company Response

Thanks Marinos,
Always a pleasure working with you

Private User
Private User
1 review Richmond Hill, ON
10/10

Main Floor Reno

We had a great experience. Yizrrell and Abdiel were amazing. Very friendly, professional and did a fantastic job. After flooring was laid they removed all the garbage and swept up and left the house clean. If you are planning to have flooring installed, look no further than Chestnut Flooring.

Approximate cost of services:
$7,000.00
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Company Response

Thanks for recommendation!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chestnut Flooring

Chestnut Flooring is Toronto's premier flooring destination, trusted and recommended by interior designers. We offer a select assortment of quality flooring products in chic and on-trend styles. Visit our Greater Toronto Area store to discover a unique selection of hardwood, laminate, luxury vinyl, and carpet. Our products and brands have all been selectively chosen, to exceed a high standard of quality and style. Speak with our flooring expert team to get professional guidance and recommendations for your next flooring project. With exceptional technical knowledge and design proficiency, they'll guide you through all of the intricacies that you should keep in mind when selecting the right floors. Discover a different level of aesthetics that can be achieved with patterned floors, wide plank hardwood, parquets, custom combined floor styles, and much more. Achieve a higher level of style with your flooring, by choosing the flooring provider that GTA designers choose most.

CATEGORIES
Floor Retailers and Floor Laying & Refinishing
PRODUCTS
Hardwood, Laminate, Luxury Viny, and Carpet
SERVICES
Supply, Installation, and Refinishing Floors
BRANDS
1867 Flooring Ambiance Anderson Hardwood Anderson Tuftex Appalachian Armstrong Beaulieu Bella Flooring Plus Berti Biyork Bruce Canadian Standard Castle Combe Coswick Divine Dubeau Epico Fuzion Gesco Goodfellow Green Touch Kronotex Laurentian Lauzon LifeStepp Mercier Mohawk NAF Northernest Obsession Purparket Richmond Rivafloors Royal Image Schnier Shaw Stevens Omni Tosca Toucan Vidar Vinylinx
STYLES
Classic, Modern, and even Custom
SPECIALITIES
Luxury European products including hardwood, laminate, vinyl, and carpet. We also provide competitive prices on widest range of flooring products. ‍In-house A to Z services.
WEBSITE
https://chestnutflooring.ca/
YEAR ESTABLISHED
2012
RETURN POLICY
https://chestnutflooring.ca/online-store-terms-conditions/
PAYMENT METHOD
Credit, Debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2000
BONDED
Yes
PROJECT RATE
https://chestnutflooring.ca/flooring-cost-calculator/
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty on workmanship is 1 year from the date of Installation.Products as per the Suppliers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.