Trail Appliances

Appliance Retailers
Richmond BC V6V 0B2
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68%

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Reviews for Trail Appliances

Average customer rating:
6.7 10 (125 reviews)

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stevew
stevew
1 review Vancouver, BC
4/10

Kitchen Appliances

Did not feel we recieved good service from the builder division, appliances were not installed properly and left it to us to figure out. will not use again. Our gas line was hooked up incorrectly and our water line to our fridge was not installed.

Approximate cost of services:
$4,600.00
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mia
mia
1 review Vancouver, BC
2/10

New Front-loading Washer + Dryer, Gas Range, Dishwasher + Fridge.

Although the initial service was good, and salesperson was helpful, once we had paid for the items, that's where the service ended. Received a broken washer, and poorly hooked-up range and it was a nightmare getting it taken care of. First on-site repairman was creepy and insulting. (made suggestive comments to me). Second repairman scratched my brand new hardwood floor when he DRAGGED out my stove. I went 2 weeks with no washer or stove (and I had a brand new baby!) Eventually took the developer of my house fighting with them and threatening them to finally get them to replace the faulty washer and fix the leaky range (gas was not hooked up properly)
Will never buy from Trail again!

Approximate cost of services:
$4,000.00
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cchilof
cchilof
1 review Vancouver, BC
6/10

Appliances

Salesman matched the price of other store He was very courteos and explained all features. He offered free shipng and instalation. The service was great an curteos. He compared the product with other brands and helped me decide on it.

Approximate cost of services:
$1,500.00
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Linda Hart
Linda Hart
1 review Vancouver, BC
8/10

New construction package

We found both the reception staff and the sales staff very helpful and knowledgeable and would purchase through trail again. We have recently been both to the Langley and the Surrey showroom and were extremely impressed with each of the two salesmen we met, both of whom knew their product range well.

Approximate cost of services:
$19,000.00
1 of 1 people found this review helpful.
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Eva from East Van
Eva from East Van
1 review Toronto, ON
10/10

New Frigidaire Stove

Very professional. Clerk took accurate info for delivery. Delivery people phoned morning of delivery to advise what time they would arrive. Delivery went very smoothly. Guys very helpful in getting stove into place even though new electrical cord was stiff and causing some problems with getting stove in place.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Sue from Surrey
Sue from Surrey
1 review Toronto, ON
2.8/10

Appliances

Lack of service, attention to detail, no replacement product when appliance failed. (Lost $600 in food when fridge failed twice within 2 weeks). Trail did not follow through on promises. Had to deal with manufacturer directly.

Approximate cost of services:
$0.00
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Lori
Lori
3 reviews Toronto, ON

First Review

3/10

New Fridge

I looked high and low to find my perfect fridge. After finding the most fridge for the space I had, it was decided that the french door, bottom freezer LG was the one. I priced them everywhere, but since Trail was having a "blowout" sale, I decided to go there. I paid in full Sept 14th and was told I was 3rd in line and there were only 2 fridges - about a week and it would be delivered. Well, it's now October 13th and no fridge. Had to hound them to even find out what was going on. POOR service, after they have your money, they don't care!

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trail Appliances

At Trail Appliances, we make everyday life better. Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or figuring out what fridge will squeeze into your condo, we’ll give you expert advice so you can choose the right appliance for your ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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