Mr. Appliance North

Appliance Repair
65 Cedar Pointe Dr, Suite 180 Barrie ON L4N
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HomeStars
Appliance Repair
Mr. Appliance North
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77%

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Reviews by rating (past 12 months)

Reviews for Mr. Appliance North

Average customer rating:
9.7 10 (52 reviews)

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Terry from Toronto
Terry from Toronto
1 review ,
10/10

Fridge Repair

Our new fridge had a dent in the door, Josh W came to our home to replace the door. I was totally impressed with his professional manner and the care he took to protect our floors and countertops. He entered our house covering his outdoor shoes with protective slippers. This was much appreciated as we had our hardwood redone a few weeks prior.
Josh W. Not only provided excellent service but also was very personable and knowledgable.
Charolette was the lady that arranged the booking and checked in to see if we were pleased with the service we were provided. It was totally a pleasure to speak to her. I appreciated her friendliness and willingness to accommodate us.
My husband and I would totally recommend Mr. Appliance.

Approximate cost of services:
$0.00
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Company Response

Josh W works hard and said thanks you.

Thanks Jason

Colleen Tweedy from Midland
Colleen Tweedy from Midland
1 review Midland, ON
10/10

Fixed dryer

Amazing service! Dryer works great! Was fixed in good amount of time and with good quality. Call mr appliance they have great customer service and always ready to help! Thank you so much Jason!

Approximate cost of services:
$60.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Glad you are happy with the work. Thanks for your business.

Jason Francey

Patricia F from Orillia
Patricia F from Orillia
1 review Orillia, ON
10/10

Dishwasher Repair

My dishwasher had broken parts which migrated into the machine. Jason and his staff (Josh and Josh) did everything in their power to rectify the problem at a more than fair price and with great care and kindness. Their office staff were very considerate and booked appointments at my convenience working around my schedule. Their persistence left me with a fully functional dishwasher, a smiling face, and no regrets. I am so happy to know I now have a company I can trust to call when something goes wrong with an appliance in my home.

Approximate cost of services:
$340.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Jason Francey

Amy from Innisfil
Amy from Innisfil
2 reviews Innisfil, ON
10/10

Front loading washer

Mr.Appliance was sent to our home quite a few times due to a washing machine still under warranty. Every time they came they were friendly, went out of their way to help, very strong work ethic. They are the only appliance company we will use/recommend now.

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

The team is always trying hard. Thanks for your kind words. We are proud to represent many warranty companies.

Thanks Jason

Michelle Adler from Gravenhurst
Michelle Adler from Gravenhurst
3 reviews Gravenhurst, ON
10/10

Miele Appliance Repair

New to the area. Contacted Jason and Ellena who went above and beyond to help me even on a holiday. They were very pleasant to deal with and I felt they really cared about their customers. I would wholeheartedly recommend their company.

Approximate cost of services:
$100.00
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Company Response

We hope you enjoy your amazing Miele espresso machine. Thank You for the kind words Jason

Jim Ireland from Barrie
Jim Ireland from Barrie
1 review Barrie, ON
10/10

Appliance Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just a comment.
Mr. Appliance was recommended by my neighbor. He has used MRA a few times and been very please. My service call yesterday I was very impressed with Josh. He was very professional and took the time to explain things in layman terms. If needed I will use MRA again and I would highly recommend MRA.

Jim Ireland

Approximate cost of services:
$100.00
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Company Response

Josh and the team are thrilled that your neighbour recommend us to you. Word of mouth is our greatest form of advertising.

Thanks Ellena

Brenda from Barrie
Brenda from Barrie
1 review Barrie, ON
10/10

Dryer not heating

My dryer ran but wouldn't heat. I had Mr. Appliance come and look at it. Justin came and the next day Jason the owner came as we could not figure out the issue. Both advised it was an electrical issue and not the applicance. Justin checked out the whole dryer and Jason even checked to see if something was wrong at the hydro box. Sure enough it was an electrical problem caused by a contractor we had in. This company is amazing! I would not hesitate to recommend them. Justin is quiet and very thorough and efficient and Jason is outgoing and very knowledgeable. As a company owner he puts the client first. If I could give 20 stars I would. You are in good hands with Mr. Appliance.

Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Brenda. We were at Whirlpool training yesterday and your call was used as an example of how important it is to always check the power to the machines before opening any products. Jason and Justin thank you for your kind words.

Sincerely, Ellena

Doug Pascoe from Barrie
Doug Pascoe from Barrie
2 reviews Barrie, ON
10/10

Refrigeration repair

Fridge needed repaired. Called for service, had great customer service on the phone. Although the lady was new at the job, she handled herself very professionally. When Justin, the repair technician arrived on site, he was very friendly, respectful, knowledgeable, and efficient in getting the job done. An all around great customer service experience! :)

Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the positive feed back on our new office staff. We will be sure to pass it along to both her and Justin!

Doug Pascoe from Barrie
Doug Pascoe from Barrie
2 reviews Barrie, ON
10/10

Refridgeration Service

All around great customer service from Mr. Appliance Expert Appliance Repair, Barrie. Justin, your service technician was very friendly, respectful, knowledgeable and efficient. Lived up to the reputation which Mr. Appliance advertises. I would not hesitate to call for service from this company again. All around great experience.
***** ***** :)

Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Jason Francey

Juanita from Peterborough
Juanita from Peterborough
1 review Peterborough, ON
10/10

washing machine and dishwasher repair

I originally found the guys from Mr. Appliance through the supplier of my washing machine. My washer needed to be fixed so I was put in touch with Jason who I think is the owner of Mr Appliance. They did an excellent job, so I called them again when my dishwasher door needed fixing. Josh came to do the work and he was great too. It’s hard for me to say if the price is fair or not since I have nothing to compare it to, but it seemed reasonable. In any case, I would highly recommend these guys.

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the great review.

Jason and Ellena

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Appliance North

Mr. Appliance is North America's leading home & commercial appliance repair franchise system. Established in 1996, its franchises provide full-service home appliance repair and light commercial appliance repair services. Mr. Appliance has more than 190 locations throughout the United States and Canada and is consistently ranked among the top home ...
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