Ducky's Drains

Drain Services
Calgary AB T2H 0K8
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98%

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Reviews for Ducky's Drains

Average customer rating:
10 10 (233 reviews)

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Kishore from Calgary
Kishore from Calgary
2 reviews Calgary, AB
10/10

Kitchen Sink Clog

I am new to Calgary and was looking to hire a plumber to fix the clogged kitchen sink in my condo. After looking at reviews on Homestars, I called up Andy. He was just finishing up his last assignment for the day in my neighbourhood and was at my place in less than 30 mins. That's a stark contrast the people who gave 3 - 4 days lead time.

I tried all kinds of things to get the blockage out of my kitchen sink, but nothing worked out. Andy took about 20 minutes in all to fix the issue. He had this electric snake which he had to use twice because the issue seemed to have much deeper down the drain than initially anticipated.

He's very friendly, professional, clean and bang on time. He also made sure my floor is all covered in his blankets and towels to make sure the mess from the work doesn't leave the floor all dirty. He also wiped out every tiny spot left by his work on the floor.

I'd recommend Andy to anyone who wants to get the work done at their place. The price is also very reasonable as I tried calling up multiple companies and independent plumbers to get the estimate.

Thanks for fixing our issue very promptly Andy... appreciate it. You'll probably be the first one I will call if I have any plumbing issues in the future. !!

Approximate cost of services:
$120.00
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Company Response

Thank you for such a fantastic review on here! Really appreciate the kind works and so glad Andy could come out and fix your kitchen sink, we all know we can't live without our kitchens! Thank you so much for choosing Ducky's Drains for your plumbing needs!

Laurel D.
Laurel D.
14 reviews Calgary, AB
10/10

Shower, Toilet and Sink

I've called Andy 3 times for 3 different jobs both at our rental property and at our house. I've been impressed each time. He's on-time, very courteous, and reasonably priced like so many others have said. But most importantly he knows his stuff! He's got great solutions, does not try to sell you things you don't need, and gets the job done quickly. It's such a relief knowing a plumber you can trust!

Approximate cost of services:
$150.00
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Company Response

Thank you so much for being a repeat customer and for taking the time and add a review for us here. Certainly appreciate the time and the business you have provided. Thank you for choosing Ducky's Drains for all your plumbing needs!

Crystal  from Calgary
Crystal from Calgary
1 review Calgary, AB
10/10

Sink install and garborater

I called around for someone to come install my sink and garberator. No one wanted the job as they were all too "busy" and couldn't come for at least a month. Andrew was willing to work around my schedule. He didn't make me feel bad when I bought my supplies and then couldn't afford to have it installed. WHen I was finally able to have it installed I called and he got me in right away. The price was extremely reasonable. I was very happy with the work that was done. He explained care of it until it was ready to use. He cleaned up his mess and took the garbage out to the garbage can. I had found a little bit of water and he came back the next morning and fixed ( at no charge) a problem I am sure wasn't his fault. He was kind and provided excellent customer service! You can't buy customer service anymore. Dealing with Andrew was a breath of fresh air! I'd recommend him any day!

Approximate cost of services:
$300.00
Any advice to offer fellow homeowners facing a similar project?
Call Andrew
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Company Response

Hi Crystal! Thanks so much for the very positive review on here! Thank you for choosing Ducky's Drains, really appreciate the thought to give us a call when you were ready for the install to occur!! We look forward to working with you again in the future.

Sebastiaan from REDWOOD MEADOWS
Sebastiaan from REDWOOD MEADOWS
2 reviews Redwood Meadows, AB
10/10

Main Sewer Line Backup

Phoned many companies in the city to fix my sewer emergency (Main Sewer Line Backup). Most of them could not come till a week from now and would charge me a ridiculous amount because I live a few kilometers outside of the city limits. Andrew was not only willing to drive out here and not charge me extra, but he was also available the same day. He is a very professional gentleman that fixed the issue without me getting overcharged.
I will recommend him to anyone and I will call him again if I need a plumber.

Approximate cost of services:
$241.50
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Company Response

Thank you for taking the time to give us a review on homestars...and thank you for calling us. Based on our location going to Redwood Meadows or Bragg Creek is no different than travelling around the city of Calgary. We look forward to working with you again in the future. Thank you for choosing Ducky's Drains!!

Stephanie from Calgary
Stephanie from Calgary
1 review Calgary, AB
10/10

Kitchen Drain Clog

I messaged several of the top Calgary plumbers on HomeStars based on reviews. The company with the best reviews couldn't come to my place for 4 days from when I messaged them because they were booked up. The next company didn't provide an hourly rate and said he had to get in there and see first....he still could have provided his hourly rate even if he didnt know how long it would take! Andrew from Ducky's responded right away on a Sunday afternoon and was able to come to my condo the next day. He was transparent about the costs up front and charged exactly what he said he would. He thoroughly answered all my questions, took his shoes off, laid a blanket on the floor as he worked, and was very friendly. I highly recommend Ducky's Drains because of their transparency and ease through the process.

Approximate cost of services:
$115.00
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Company Response

Its a great feeling knowing we can complete with some of the top players in this industry. We are a small, family owned and operated company, getting our name out in the community. Andrew knows his stuff and is teaching me along the way so that we can ensure we keep helping our customers for many years to come. Thank you for taking the time to place a review and thank you for choosing Ducky's Drains!

Brian from Calgary
Brian from Calgary
1 review Calgary, AB
10/10

Plumbing

Andy did a great job of clearing a plugged sewer line. Showed up early(great) and 2 hrs. later problem solved. Everything was left clean. I would highly recommend Ducky's Drains.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to give us a review, happy to be able to help out. Thanks for choosing Ducky's Drains!!

Tanis from Calgary
Tanis from Calgary
1 review Calgary, AB
10/10

Toilet Clog and Sink Drain Leak

Andy JUST left my home! Not only was he on time he was early which is amazing! He was friendly, courteous and got the job done quickly! He cleaned up every bit of debris, water etc (which I have plumbers in the past NOT do). I would WITHOUT a doubt use his services again and recommend him to others. Response to my emails and inquiries were also very speedy and detailed so nothing was left to chance or surprise!

Approximate cost of services:
$155.00
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Company Response

Hi Tanis, thank you for a great review, and so quick too (my response not so much lol)!! Its always great when we can get the job done without any hassle. Thank you for choosing Ducky's Drains, really appreciate the business!

Pasquale  from Calgary
Pasquale from Calgary
1 review Calgary, AB
10/10

Snake cutting Head stuck in drain

Our drain backed up into the house so I rented a snake to unclog the line. Everything was fine until I reeled the snake in to find that the cutting head was stuck in the line, making things even worse. I phoned a large plumbing company that came out, charged lots and had an expensive solution that involved digging up the yard. I decided to get a second opinion. Andrew at Ducky's saved the day. He was there the same day, he was organized, professional, half the price of the competition, and most importantly got the cutting head out and we did not have to dig up the yard. I would recommend Andrew and I will continue to call on his services.

Approximate cost of services:
$200.00
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Company Response

Thank you for such a great review!! Andrew told me about the work he did at your site and its always great to know when we can come out and solve problems! Second opinions are great and we do recommend getting one if you are unsure, thank you for choosing Ducky's Drains and very happy we could help you out!!

T Snyder
T Snyder
2 reviews Calgary, AB
10/10

Pipe Snake stuck in drain....

It is New Years Day and Andy just left my house. We had a clog below our bathtub that we tried to snake ourselves, we bought a decent quality snake but somehow it got stuck and no matter what we tried it would not come out. I had recently ran into Andy on another job (as we are both tradesmen) and got his card. When I called Andy was able to get me in quite quickly. The snake turned out to be much more difficult to retrieve than either of us had thought but eventually he got it!! While he was already here and had put the camera down the drain anyway and found a bunch of tree roots in many locations on the main line, he also cut those out. During the whole process he was very organized, tidy and was very careful to not damage the walls or make a mess. I will definitely recommend Ducky's Drains to everyone!
Have a Great Year Andrew

Approximate cost of services:
$300.00
What could this company do to improve their services?
Duplicate and hire more Andy's... lol
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Company Response

Hi Terra! Thanks so much for the amazing review...Andy was saying its always great to run into other trades out there and share stories and experiences. Thanks for thinking of us when you needed to call up a plumber. Enjoyed your piece of advise...if I could duplicate Andy, I would :) Best of luck in 2014 and hope to hear from you again!

crystal stask from Calgary
crystal stask from Calgary
1 review Calgary, AB
10/10

drain cleaning

I had a main sewer back up on the weekend and didnt know who to call. I talked to a friend who recommed Ducky's drain. I had never heard of before but need help immediately. I called and he calmed me out me down on the phone. He was at the door in a very fast time. He asked a few questions, then went right to work. It was flowing in no time. When he was done he reccommed some regular maintance to help out since I am in a older neighbourhood with big trees and starting to get roots in the lines. I would reccommend Andy from Ducky's Drain anytime.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing Ducky's Drains and for posting such a positive review. We enjoy getting referrals and being able to expand our client base!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ducky's Drains

CONTACT: 587-439-7667 duckysdrains@gmail.com

Ducky’s Drains is primarily focused on residential drain cleaning service for all your main sewer back ups, main sewer maintenance, tree root maintenance, plugged kitchen sinks, floor drain back ups, clogged laundry drain lines and slow bathroom drains. Our residential drain cleaning and plumbing services include: - Main sewer back ups - Main sewer tree root maintenance - Plugged/clogged kitchen sink - Plugged/clogged laundry line - Plugged/clogged toilets - Plugged/clogged bathroom sinks - Slow drains - Camera and video inspections - Preventative maintenance

CATEGORIES
Drain Services and Plumbing
SERVICES
SEWER & DRAIN CLEANING SERVICES: Main sewer back ups; Slow draining and clogged fixtures; Slow draining and clogged drain lines; High pressure power flushing; Camera and video inspections; Preventative maintenance
SPECIALITIES
Plumbing and Drain cleaning Journeyman Plumber Red Seal Certified Plumber Journeyman Gasfitter (B)
WEBSITE
http://www.duckysdrains.ca
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Journeyman Plumber, Journeyman gasfitter(B) and Red Seal Certified, City of Calgary Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.