The Vac Man

Vacuum Sales & Service
Toronto ON M3K 1C9
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Reviews for The Vac Man

Average customer rating:
10 10 (35 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Refreshing old world service.

My central vacuum suction stopped working. I did a little investigation and research on my own and determined the problem was the motor. Based on the other positive reviews I called VacMan.ca. Luckily, Gino was able to come out the same day. He confirmed the problem was a dead motor. He outlined the costs and benefits of my options, repair vs new. I decided to purchase a new unit. He came prepared and had one in his van. He completed the installation in about an hour, checked all the suction outlets as well as our accessories. He tightened the suction outlets and confirmed something we had previously believed, that one of the hoses had a problem, which was likely the cause of the motor burn out. We thought the hose had a blockage that lowered the suction but it was the hose itself which had been crushed and could no longer hold its shape, which was the cause of the problem. Again, he came prepared and we purchased a new low voltage accessories kit from him. Not only did Gino do a thorough job, he came prepared, he was polite and he was knowledgeable. At no point did we feel pressure to purchase from him. He let us decide what level of service to purchase. Refreshing old world service.

Approximate cost of services:
$1,500.00
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Company Response

Thank you!

Salvatore
Salvatore
1 review Vaughan, ON
10/10

VacMan is a breath of fresh air.

After multiple quotes that were way over my budget, I called Gino. What a great man. His price was fair and he used his brain. Honest pay for honest work. It doesnt hurt that hes been in the business 41 years. Definitely recommend calling this man. Hes a vacuum legend thanks Gino!!!!

Approximate cost of services:
$150.00
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Company Response

Salvatore thanks for sharing your experience with us!

Char from Brampton
Char from Brampton
2 reviews Toronto, ON
10/10

Gino saves the day!

Just moved into a newly built home and needed the garage outlet hooked up to the canister. Gino arrived. Did a great job and then checked all the outlets in the housethat we KNEW OF! He found TWO outlets that had been covered up by the drywallers, and another that had a wire cut during construction process so it would never have worked. Gino fixed everything and in fact, did the work that the contractor should have ensured was done properly according to their own blueprints. Gino saved the day!

Approximate cost of services:
$300.00
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Company Response

Appreciate taking the time to share your experience!

Anthony in Toronto
Anthony in Toronto
3 reviews Toronto, ON
10/10

Fast, Efficient, well-priced service

Second time we have gone to Vac Man and delighted both times. Luca restored a full Dyson vacuum along with portable Dyson stick so that both now work like new after seeming completely dead. Does exactly what he promises and for the price he quotes. Good guy, totally reliable.

Approximate cost of services:
$145.00
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Company Response

Thanks again Anthony!

NinongEJ
NinongEJ
0 reviews Mississauga, ON
10/10

Central Vacuum not working

My vacuum kept stopping and finslly wont work. Called Vac Man and the sweet lady said that Gino will call me to set an appointment. He called on same day and came to fix it. Gino figured out right away what was wrong. In 40 minutes he got my vacuum to work like new.

Approximate cost of services:
$250.00
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Company Response

Thank you!

Radiolady
Radiolady
0 reviews Toronto, ON
10/10

Dyson Repair

My heart sank on the day my Dyson Animal just stopped working. I was a bit frantic because this is one of the best vacuums I have purchased. I went hunting for a repair shop on Google, and was impressed with the stellar reviews The Vac Man had. Luca was super flexible with time, and gave me an estimate of what it would take to get my Dyson working again. I couldn't be happier with the service, the price, and the professionalism. 11 out of 10 stars.

Approximate cost of services:
$50.00
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Company Response

Thanks a million for taking the time to share your review!

Paul in Richmond Hill
Paul in Richmond Hill
0 reviews Toronto, ON
10/10

Excellent customer service!

Extensive knowledge of all Dyson models. Quote was more than fair and they stand behind their work.

Approximate cost of services:
$70.00
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Company Response

Thanks Paul!

Gordon's
Gordon's
0 reviews Toronto, ON
10/10

Beyond Excellent Service

Excellent service by Gino. He is honest, professional, thorough, and meticulous. He patiently explained options as we mulled over the decision - replace or repair. We opted to replace and his work was exceptional. He thoroughly checked all central vac outlets, recommended replacing two of them (which he did), and showed us what to do to keep the central vac running well. It was one stop shopping and Gino was terrific in diagnosing the problem, providing options, letting us decide without any pressure one way or the other, completing the installation, and checking the entire system throughly -in addition to sharing with us how best to keep our central vac system working well for years to come. Thank you Gino for your excellent service. We were all really impressed by your knowledge, expertise and thoroughness to provide service beyond exceptional.

Approximate cost of services:
$1,100.00
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Company Response

Thanks for the review Gordon!

10/10

Incredible service

I called in Vacman as one of the outlets were not working. I was called back for an appointment and called again when Gino was on his way. Within minutes Gino had accessed where all the central vacuum lines were and what was wrong. He was also able to tell me exactly how he could fix the problems and exactly how much it would cost and how long it would take, explaining and showing me in great detail. Gino didn't stop for one minute, ran upstairs, downstairs and outside at least a thousand times. When the job was done we went thru and tested it all and I was extremely impressed with how clean and professional it was all done. He stated he has done this for 40 years, let me tell you HE KNOWS HIS STUFF!!! From start to finish I was very impressed with this company and have already recommended The Vac Man. Thank you so much!

Approximate cost of services:
$100.00
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Company Response

Thank You Michele. We appreciate you taking the time to share your experience.

Private User
Private User
Private User reviews Toronto, ON
10/10

VacMan, Dyson repair

My 10 Dyson stopped working. Luca fixed it in a timely fashion. He is a responsible, polite young man who is very skilled at Dyson repair. I can't recommend him more highly.

Approximate cost of services:
$100.00
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Company Response

Thank you Phyllis for leaving some feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Vac Man

Vacman. ca is Toronto's Authority in Central Vacuum Systems, providing dedicated service for the last 36 Years. We repair & install any type of central vacuum system in any type of home. We never turn a job down and we have 100% fix rate. We always get the job done. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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