I've had a water heater rental with them for 8 years now , and my water heater eventually broke and started to leak all over the basement , i called their emergency line hit ext 4 in the hopes that someone would come take care of the issue , but they told me the tech was not available/able to come in - the process took 4 days till i got a replacement - i think they just have a good setup with builders who hire them to install in bulk and sign a rental , what happens after that no one knows or cares
good thing is , that when i got my new water heater it was brand new and more efficient than my older one at the same rental
they also promised me a credit for one month due to a delay which never happened - o well , all i know is when i upgrade i'm not using them , and the 2nd thing i know for SURE is : over 7 years i paid approx $1600 for tank rental, and it broke ...assuming it was my own heater and broke , id have to shell out more $$ to buy a new one , where as this one i got for free as a replacement so ..... DO NOT BUY A WATER HEATER , always rent - as they eventually break and need to be replaced (like every other appliance)
- Approximate cost of services:
- $0.00