Dryer vent & ducting replacement
I called the Dryer Vent Wizards to replace my old dryer ducting and vent that had some holes and not up to fire code. In spite of some small hiccups dealing with their American call center (clearly based in the Southern states from the accents), the appointment was scheduled and Leighton came earlier than expected. He gave me a courtesy call ahead of time though to confirm I would be home and I was more then willing to have him come earlier so I could head back to the office for the day.
Leighton came in, put on his booties and came down to the basement to assess the situation. We discussed different solutions for routing and he quoted me on the spot. I agreed to the quote and he completed the job within an hour. He did a very thorough cleanup and vacuumed the space quite well. I felt kind of bad because the place was cleaner than when he started the job. :)
Overall, I am very pleased with their work and highly recommend them.
- Approximate cost of services:
- $300.00
- Company Response
Thank you for your review Richard. Our scheduling center is based in Michigan and services all of North America. They are dedicated to Dryer Vent Wizard to ensure the highest level of customer service. I am disappointed to hear that you weren't satisfied with your interaction and will be following up with them. Your feedback is appreciated because that is how we get better.